Design thinking toolkit for UAT

This study emerges in the themes of design thinking, user involvement and acceptance testing in software development. Since design thinking is a mindset it has worked as a lens throughout the process of writing this thesis. The theory presents the principles and processes of design thinking to make...

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Main Author: Lehto, Mila
Other Authors: Faculty of Information Technology, Informaatioteknologian tiedekunta, Information Technology, Informaatioteknologia, University of Jyväskylä, Jyväskylän yliopisto
Format: Master's thesis
Language:eng
Published: 2024
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/95443
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author Lehto, Mila
author2 Faculty of Information Technology Informaatioteknologian tiedekunta Information Technology Informaatioteknologia University of Jyväskylä Jyväskylän yliopisto
author_facet Lehto, Mila Faculty of Information Technology Informaatioteknologian tiedekunta Information Technology Informaatioteknologia University of Jyväskylä Jyväskylän yliopisto Lehto, Mila Faculty of Information Technology Informaatioteknologian tiedekunta Information Technology Informaatioteknologia University of Jyväskylä Jyväskylän yliopisto
author_sort Lehto, Mila
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description This study emerges in the themes of design thinking, user involvement and acceptance testing in software development. Since design thinking is a mindset it has worked as a lens throughout the process of writing this thesis. The theory presents the principles and processes of design thinking to make readers familiar with the perspective of design, which is very different from the usual in the technology world. User acceptance testing is also viewed through the definition and its design process, noting the role of the user. Later in the literature review, the user's role and involvement in UAT and software development in general is examined thoroughly, pointing out the issues and challenges that are raised, as well as the benefits it can cause when properly implemented. To answer the challenges and to ensure the benefits, the research explores user involvement in design thinking and significance of giving users tools to provide necessary information. The study presents a solution for the issues that are faced in user acceptance testing by providing a set of design thinking tools, that provide value in UAT process. Tutkielma syventyy muotoiluajattelun, käyttäjien osallistamisen ja hyväksyntätestauksen teemoihin. Muotoiluajattelun ollessa ajattelutapa, tutkimusta katsotaan muotoilijan näkökulmasta läpi prosessin. Teoriaosuudessa pyritään perehdyttämään lukija muotoilijan ajattelumalleihin ja näkökulmiin muotoiluajattelun suunnittelun ja prosessien kautta. Hyväksyntätestausta tarkastellaan sen määritelmän ja suunnittelun näkökulmasta, käyttäjän rooli huomioiden. Myöhemmin kirjallisuuskatsauksessa tehdään syväluotaus käyttäjän rooliin ja osallistamiseen hyväksyntätestauksessa ja sovelluskehityksessä yleisesti. Tavoitteena on löytää ongelmakohdat ja osoittaa millaisia haasteita ja hyötyjä käyttäjien osallistaminen teknologian kehityksessä voi aiheuttaa. Näihin haasteisiin vastatakseen ja hyödyt varmentaakseen tutkimus tutkailee käyttäjien osallistamista muotoiluajattelun keinoin ja työkalujen merkitystä tarvittavan tiedon löytämisessä. Tutkielma esittää ratkaisuna hyväksyntätestauksessa kohdattuihin haasteisiin joukon muotoiluajattelun työkaluja, joilla luodaan lisäarvoa hyväksyntätestauksen prosesseihin.
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Since design thinking is a mindset it\nhas worked as a lens throughout the process of writing this thesis. The theory\npresents the principles and processes of design thinking to make readers familiar with the perspective of design, which is very different from the usual in the\ntechnology world. User acceptance testing is also viewed through the definition\nand its design process, noting the role of the user. Later in the literature review,\nthe user's role and involvement in UAT and software development in general is\nexamined thoroughly, pointing out the issues and challenges that are raised, as\nwell as the benefits it can cause when properly implemented. To answer the\nchallenges and to ensure the benefits, the research explores user involvement in\ndesign thinking and significance of giving users tools to provide necessary information. 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spellingShingle Lehto, Mila Design thinking toolkit for UAT design thinking user acceptance testing uat user involvement Information Systems Science Tietojärjestelmätiede 601
title Design thinking toolkit for UAT
title_full Design thinking toolkit for UAT
title_fullStr Design thinking toolkit for UAT Design thinking toolkit for UAT
title_full_unstemmed Design thinking toolkit for UAT Design thinking toolkit for UAT
title_short Design thinking toolkit for UAT
title_sort design thinking toolkit for uat
title_txtP Design thinking toolkit for UAT
topic design thinking user acceptance testing uat user involvement Information Systems Science Tietojärjestelmätiede 601
topic_facet 601 Information Systems Science Tietojärjestelmätiede design thinking uat user acceptance testing user involvement
url https://jyx.jyu.fi/handle/123456789/95443 http://www.urn.fi/URN:NBN:fi:jyu-202406034207
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