Programmatic advertising and consumer attitudes in online retailing

Programmatic advertising (PA) has gained its popularity in the field of marketing. According to the literature review, there has been various studies about PA’s characteristics and exploring PA from business’s perspective. Research has also created a link between the PA and metaverse since metaverse...

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Main Author: Yli-Kuivila, Le
Other Authors: School of Business and Economics, Kauppakorkeakoulu, Business and Economics, Taloustieteet, University of Jyväskylä, Jyväskylän yliopisto
Format: Master's thesis
Language:eng
Published: 2023
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/93819
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author Yli-Kuivila, Le
author2 School of Business and Economics Kauppakorkeakoulu Business and Economics Taloustieteet University of Jyväskylä Jyväskylän yliopisto
author_facet Yli-Kuivila, Le School of Business and Economics Kauppakorkeakoulu Business and Economics Taloustieteet University of Jyväskylä Jyväskylän yliopisto Yli-Kuivila, Le School of Business and Economics Kauppakorkeakoulu Business and Economics Taloustieteet University of Jyväskylä Jyväskylän yliopisto
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description Programmatic advertising (PA) has gained its popularity in the field of marketing. According to the literature review, there has been various studies about PA’s characteristics and exploring PA from business’s perspective. Research has also created a link between the PA and metaverse since metaverse has largely been considered as a new digital advertising channel and medium through which brands can connect with customers. However, there are dearth studies about PA’s effect on consumers. Therefore, this study aims to contribute to the aforementioned research gap so that consumer’s perspective about PA-empowered ads can be brought to light and how it leads to their correspondent behaviours such as intention to purchase and ad avoidance. Driven by the TRA and SOR theories, this thesis studies the effect of PA-empowered ads on customer attitude in the context of online retailing. Quantitative methodology using a pre-tested survey owing to its effectiveness in proving causal relationships between variables and it has been widely applied in consumer behaviours and attitudes studies, was used to collect the data during March 2023. Research data is collected via online survey due to its budget and time effectiveness. Perceived relevance, timeliness, and intrusiveness are chosen as triggering elements towards consumer attitudes, which leads to their behaviour performance of intention to purchase and avoidance ads. The findings reveal that perceived relevant and timeliness have significantly positive relationships with consumer attitude towards the ads. In contrast, when consumers perceived the ads as intrusive, they develop a negative impression towards the ads. Positive attitude about the ads will increase consumers’ intention to purchase the advertised product or service whilst negative consumer attitude will increase their avoidance towards the ads. These results confirm and support previous studies in the context of PA and online retailing. More importantly, the scope of this study justifies that consumer attitudes have direct and positive impact on ad avoidance, which has not been observed in prior studies.
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spellingShingle Yli-Kuivila, Le Programmatic advertising and consumer attitudes in online retailing programmatic advertising consumer attitudes purchase intention ad avoidance Marketing Markkinointi 20423 mainonta asenteet kuluttajat markkinointi advertising attitudes consumers marketing
title Programmatic advertising and consumer attitudes in online retailing
title_full Programmatic advertising and consumer attitudes in online retailing
title_fullStr Programmatic advertising and consumer attitudes in online retailing Programmatic advertising and consumer attitudes in online retailing
title_full_unstemmed Programmatic advertising and consumer attitudes in online retailing Programmatic advertising and consumer attitudes in online retailing
title_short Programmatic advertising and consumer attitudes in online retailing
title_sort programmatic advertising and consumer attitudes in online retailing
title_txtP Programmatic advertising and consumer attitudes in online retailing
topic programmatic advertising consumer attitudes purchase intention ad avoidance Marketing Markkinointi 20423 mainonta asenteet kuluttajat markkinointi advertising attitudes consumers marketing
topic_facet 20423 Marketing Markkinointi ad avoidance advertising asenteet attitudes consumer attitudes consumers kuluttajat mainonta marketing markkinointi programmatic advertising purchase intention
url https://jyx.jyu.fi/handle/123456789/93819 http://www.urn.fi/URN:NBN:fi:jyu-202403062284
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