Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector

Banking on trust - navigating customer loyalty in the digital banking era insights from the Finnish banking sector

Bibliographic Details
Main Author: Hauhia, Veikko
Other Authors: Kauppakorkeakoulu, School of Business and Economics, Taloustieteet, Business and Economics, Jyväskylän yliopisto, University of Jyväskylä, Markkinointi, Marketing, 20423
Format: Master's thesis
Language:eng
Published: 2023
Subjects:
asiakkaat
pankit
asiakasuskollisuus
pankkiala
luottamus
asiakkuus
asiakastyytyväisyys
kanta-asiakkaat
lojaalius
pankkipalvelut
customers
banks (monetary institutions)
customer loyalty
banking sector
trust
customership
customer satisfaction
loyal customers
loyalty
banking services
Online Access: https://jyx.jyu.fi/handle/123456789/92258
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author Hauhia, Veikko
author2 Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä Markkinointi Marketing 20423
author_facet Hauhia, Veikko Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä Markkinointi Marketing 20423 Hauhia, Veikko
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spellingShingle Hauhia, Veikko Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector asiakkaat pankit asiakasuskollisuus pankkiala luottamus asiakkuus asiakastyytyväisyys kanta-asiakkaat lojaalius pankkipalvelut customers banks (monetary institutions) customer loyalty banking sector trust customership customer satisfaction loyal customers loyalty banking services
subject_txtF Markkinointi
thumbnail https://jyu.finna.fi/Cover/Show?source=Solr&id=jyx.123456789_92258&index=0&size=large
title Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector
title_full Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector
title_fullStr Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector
title_full_unstemmed Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector
title_short Banking on trust - navigating customer loyalty in the digital banking era
title_sort banking on trust navigating customer loyalty in the digital banking era insights from the finnish banking sector
title_sub insights from the Finnish banking sector
title_txtP Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector
topic asiakkaat pankit asiakasuskollisuus pankkiala luottamus asiakkuus asiakastyytyväisyys kanta-asiakkaat lojaalius pankkipalvelut customers banks (monetary institutions) customer loyalty banking sector trust customership customer satisfaction loyal customers loyalty banking services
topic_facet asiakastyytyväisyys asiakasuskollisuus asiakkaat asiakkuus banking sector banking services banks (monetary institutions) customer loyalty customer satisfaction customers customership kanta-asiakkaat lojaalius loyal customers loyalty luottamus pankit pankkiala pankkipalvelut trust
url https://jyx.jyu.fi/handle/123456789/92258 http://www.urn.fi/URN:NBN:fi:jyu-202312128258
work_keys_str_mv AT hauhiaveikko bankingontrustnavigatingcustomerloyaltyinthedigitalbankingerainsightsfromthefinnish

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