APA (7th ed.) Citation

Sinkkonen, J., laitos, T., yliopisto, J., & Jyväskylä, U. o. (2003). Challenges in integration of CRM concepts, processes, and systems in the financial sector.

Chicago Style (17th ed.) Citation

Sinkkonen, Jarno, Tietojenkäsittelytieteiden laitos, Jyväskylän yliopisto, and University of Jyväskylä. Challenges in Integration of CRM Concepts, Processes, and Systems in the Financial Sector. 2003.

MLA (9th ed.) Citation

Sinkkonen, Jarno, et al. Challenges in Integration of CRM Concepts, Processes, and Systems in the Financial Sector. 2003.