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[{"key": "dc.contributor.advisor", "value": "Paananen, Tiina", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Rantala, Fanni", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2023-09-05T05:50:55Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2023-09-05T05:50:55Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2023", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/88873", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "MyJYU-mobiilisovelluksen kehitysty\u00f6ss\u00e4 hy\u00f6dynnettiin alusta alkaen palvelumuotoilun prosesseja ja ty\u00f6kaluja. MyJYU-mobiilisovellus on hyv\u00e4 esimerkkitapaus digitaalisesta palvelumuotoilusta.\nKandidaatinty\u00f6ss\u00e4 selityst\u00e4 etsittiin siihen, miten palvelumuotoilun k\u00e4yt\u00e4nteit\u00e4\non hy\u00f6dynnetty MyJYU-mobiilisovelluksen kehitysty\u00f6ss\u00e4 ja miten n\u00e4m\u00e4 k\u00e4yt\u00e4nn\u00f6t ovat soveltuneet kehitysty\u00f6h\u00f6n. Tutkimustapana k\u00e4ytettiin kvalitatiivista eli\nlaadullista tutkimusta. Tutkimus toteutettiin selitt\u00e4v\u00e4n\u00e4 tapaustutkimuksena.\nTapaustutkimukseen sis\u00e4ltyi empiirisen tutkimuksen osan, joka toteutettiin osallistuvana havainnointijaksona. Aineiston analyysi toteutettiin teoriaohjaavana sis\u00e4ll\u00f6nanalyysin\u00e4.\nTutkimuksentulokset esiteltiin havainnointijaksolle luodun taulukon avulla.\nTaulukossa m\u00e4\u00e4riteltiin palvelumuotoiluprosessille viisi vaihetta: m\u00e4\u00e4rittely,\ntutkimus, suunnittelu, toteutus ja arviointi. Havainnot luokiteltiin ja kategorisoitiin n\u00e4iden viiden vaiheen avulla. Tutkimustuloksien ja kirjallisuuden pohjalta\nvoitiin todeta, ett\u00e4 MyJYU-mobiilisovelluksen kehitysty\u00f6ss\u00e4 on hy\u00f6dynnetty laajasti palvelumuotoilun prosesseja, ty\u00f6kaluja ja periaatteita. Lis\u00e4ksi havainnoinnin perusteella voitiin tehd\u00e4 johtop\u00e4\u00e4t\u00f6s, jonka mukaan palvelumuotoilu soveltuu MyJYU-mobiilisovelluksen kehitysty\u00f6h\u00f6n sek\u00e4 sen laajempaa hy\u00f6dynt\u00e4mist\u00e4 voidaan suositella MyJYU-mobiilisovelluksen tulevassa kehitysty\u00f6ss\u00e4.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "The development work of the MyJYU mobile application has utilized the processes and tools of service design from the very beginning. The MyJYU mobile\napplication is a good case example of digital service design.\nThe aim of this study was to explain how the practices of service design have\nbeen utilized in the development work of the MyJYU mobile application and to\nfind out how these practices have been applied to the development work. This\nresearch was conducted as qualitative research. The research was carried out as\nan explanatory case study. The case study included an empirical research component, which was carried out as participatory observation. The analysis of the\ndata was carried out as a theory-driven content analysis.\nThe results of the research were presented using a table created for the observation study. Five stages were defined in the table for the service design process:\ndefinition, research, design, and implementation. The observations were classified and categorized using these five steps. Based on the results of the research\nand the literature, it could be concluded that the processes, tools, and principles\nof service design have been widely used in the development work of the MyJYU\nmobile application. Furthermore, based on the observations, it could be concluded that service design is suitable for the development work of the MyJYU\nmobile application, and that its wider utilization could be recommended for the\nfuture development work of the MyJYU mobile application.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2023-09-05T05:50:55Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2023-09-05T05:50:55Z (GMT). No. of bitstreams: 0\n Previous issue date: 2023", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "42", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "palvelumuotoiluprosessi", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "digitaalinen palvelumuotoilu", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "MyJYU", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Palvelumuotoilun k\u00e4yt\u00e4nteet MyJYU-mobiilisovelluksen kehitysty\u00f6ss\u00e4", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "bachelor thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202309054904", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Bachelor's thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Kandidaatinty\u00f6", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_7a1f", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "bachelorThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "mobiilisovellukset", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "palvelumuotoilu", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "k\u00e4ytt\u00e4j\u00e4l\u00e4ht\u00f6isyys", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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