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[{"key": "dc.contributor.advisor", "value": "Clements, Kati", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Remes, Tuomas", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2023-05-23T06:10:32Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2023-05-23T06:10:32Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2023", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/87103", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Investointi SaaS (Software-as-a-Service) pohjaisiin ratkaisuihin odotetaan kasvavan r\u00e4j\u00e4hdysm\u00e4isesti, joten arvon muodostumisen ymm\u00e4rt\u00e4mist\u00e4 kyseisess\u00e4 kontekstissa oli t\u00e4rke\u00e4\u00e4 tutkia. Tutkielmassa k\u00e4siteltiin arvon yhteisluonnin ja -tuhon osa-alueita uuden SaaS palvelun kehitt\u00e4misess\u00e4 ja k\u00e4ytt\u00f6\u00f6notossa, sek\u00e4 kuinka kehitt\u00e4misen prosessien eri vaiheissa vuorovaikutuksen kautta luodaan arvoa molemmille osapuolille. SaaS palvelun kehitt\u00e4minen jakautuu suunnitteluun, kehitykseen, toimitukseen sek\u00e4 k\u00e4ytt\u00f6\u00f6n. Tutkielman tavoitteena oli l\u00f6yt\u00e4\u00e4 SaaS palvelun kehitt\u00e4misen eri vaiheissa tapahtuneita tapahtumia, joissa luodaan tai tuhotaan arvoa toiselle, tai molemmille osapuolille. Tutkielman tuloksista selvi\u00e4\u00e4, kuinka vuorovaikutuksen kautta prosessin eri vaiheissa koettua arvoa voidaan yhteisluoda, -tuhota tai alentaa erilaisin toimin. Erilaisia saavutettavia arvoja havaittiin tutkielman empiirisess\u00e4 osuudessa niin asiakkaalle kuin kohdeyritykselle ja l\u00f6yd\u00f6kset on eritelty tukeutuen aiheiden aiempaan kirjallisuuteen. Vuorovaikutuksessa muodostuvan arvon yhteisluonnin ja - tuhon lis\u00e4ksi tutkielmassa l\u00f6ydettiin my\u00f6s arvoa edist\u00e4vi\u00e4 toimia, kuten sopimusjohtamiseen liittyv\u00e4\u00e4 arvon edist\u00e4mist\u00e4, turvallisten digitaalisten rajapintojen kautta syntyv\u00e4\u00e4 arvon yhteisluontia sek\u00e4 SaaS palvelun kehitt\u00e4miseen liittyvi\u00e4 tyypillisi\u00e4 piirteit\u00e4. Tutkielmassa toteutettu kirjallisuuskatsaus koottiin arvon yhteisluonnin ja -tuhon sek\u00e4 SaaS palvelun kehitt\u00e4miseen liittyen. Tutkimus toteutettiin laadullisena tutkimuksena action research metodia hy\u00f6dynt\u00e4en.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Investment in SaaS (Software-as-a-Service)-based solutions is expected to grow explosively, so understanding the creation of value in that context was important to study. The thesis discussed different aspects of value co-creation and co-destruction in the development and implementation of a new SaaS service, as well as how value is created for both parties through interaction at different stages of the development process. SaaS service development is divided into planning, development, delivery and use. The aim of the thesis was to find events and actions that took place at different stages of SaaS service development, where value is created or destroyed for one or both parties. The results of the thesis reveal how, through interaction in different stages of the process, perceived value can be co-created, co-destroyed, or diminution through various actions. In the empirical part of the thesis, different achievable values were observed for both the customer and the target company, and the findings have been divided and justified based on the previous literature on the topics. In addition to the co-creation and destruction of value formed during interaction between company and the client, the thesis also found value-adding activities, such as value promotion related to contract management, value co- creation through secure digital interfaces, and typical features related to SaaS service development. The literature review in the thesis was done by analyzing scientific articles related to value co-creation, value co-destruction, and the development of SaaS. The study was done as a qualitative study using the action research method.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Miia Hakanen (mihakane@jyu.fi) on 2023-05-23T06:10:32Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2023-05-23T06:10:32Z (GMT). No. of bitstreams: 0\n Previous issue date: 2023", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "55", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": null, "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "SaaS", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "arvon yhteisluonti", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "arvon yhteistuho", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Arvon yhteisluonti ja -tuho SaaS palvelun kehitt\u00e4misess\u00e4", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202305233176", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.copyright", "value": "\u00a9 The Author(s)", "language": null, "element": "rights", "qualifier": "copyright", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "restrictedAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "vuorovaikutus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "palvelut", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kehitt\u00e4minen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "asiakkaat", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "arvonluonti", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "liiketoiminta", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "The author has not given permission to make the work publicly available electronically. Therefore the material can be read only at the archival workstation at Jyv\u00e4skyl\u00e4 University Library (https://kirjasto.jyu.fi/collections/archival-workstation).", "language": "en", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "Tekij\u00e4 ei ole antanut lupaa avoimeen julkaisuun, joten aineisto on luettavissa vain Jyv\u00e4skyl\u00e4n yliopiston kirjaston arkistoty\u00f6semalta. Ks. https://kirjasto.jyu.fi/kokoelmat/arkistotyoasema..", "language": "fi", "element": "rights", "qualifier": "accessrights", "schema": "dc"}]
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