"Tieto lisää tuskaa" teknostressi turvallisuusvalvomotyöskentelyssä

Teknologia on läsnä yhä enemmän arjessamme niin vapaa-ajalla kuin työympäristössäkin. Se on myös muuttanut ihmisten elämää, ammatteja sekä työn tekemisen tapoja merkittävästi. Teknologia on tuonut mukanaan paljon positiivisia vaikutuksia, muun muassa tehostanut työntekoa sekä tehnyt siitä helpompaa...

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Main Author: Rantalainen, Vilma
Other Authors: Informaatioteknologian tiedekunta, Faculty of Information Technology, Informaatioteknologia, Information Technology, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:fin
Published: 2023
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/85914
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author Rantalainen, Vilma
author2 Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_facet Rantalainen, Vilma Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä Rantalainen, Vilma Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_sort Rantalainen, Vilma
datasource_str_mv jyx
description Teknologia on läsnä yhä enemmän arjessamme niin vapaa-ajalla kuin työympäristössäkin. Se on myös muuttanut ihmisten elämää, ammatteja sekä työn tekemisen tapoja merkittävästi. Teknologia on tuonut mukanaan paljon positiivisia vaikutuksia, muun muassa tehostanut työntekoa sekä tehnyt siitä helpompaa. Teknologialla on kuitenkin myös kääntöpuolensa, se niin kutsuttu pimeä puoli. Tätä teknologian pimeää puolta nimitetään teknostressiksi, jota aiheutuu yksilölle teknologian käytön seurauksena. Teknostressiä on tutkittu jokseenkin jo 1980-luvulta lähtien, mutta siihen on vasta lähivuosina alettu kiinnittämään aiempaa enemmän huomiota. Teknostressi on siis yksi stressin alalajeista ja sen voidaan nähdä muodostuvan yksilön ja ympäristön välisen vuorovaikutuksen seurauksena. Siten tutkimuksen teoreettinen viitekehys koostuu stressistä ja teknostressistä. Pro gradu -tutkielmassa selvitettiin, miten teknostressi ilmenee sellaisessa työympäristössä, jossa ihminen on jatkuvasti teknologian kanssa vuorovaikutuksessa. Lisäksi yksilön teknostressin lieventämiskeinoja kartoitettiin. Teknostressiä tutkittiin eräässä suomalaisessa turvallisuusalan turvallisuusvalvomossa. Tutkimus suoritettiin laadullisena tutkimuksena teemahaastatteluiden avulla. Tutkimuksen tulosten mukaan turvallisuusvalvomon työntekijät kokivat teknostressiä, erityisesti teknoylikuormituksen osalta. Turvallisuusvalvomon teknologian nähtiin kuitenkin myös helpottavan ja tehostavan valvomotyöskentelyä huomattavasti. Tutkimuksen tulokset viittaavat lisäksi siihen, että turvallisuusvalvomon työntekijät pystyvät itsenäisesti vaikuttamaan kokemaansa teknostressiin työympäristössään. Hyödyllisiksi mielletyt keinot olivat etenkin priorisointi, toisen auttaminen sekä tilanteen hyväksyminen. Technology is increasingly present in our everyday lives, both in our free time and in the work environment. It has also significantly changed people's lives, professions and ways of working. Technology has brought with it a lot of positive effects, for example, making work more efficient and easier. However, technology also has its flip side, so-called dark side. This dark side of technology is called technostress, which is caused to the individual as a result of the use of technology. Technostress has been studied more or less since the 1980s, but recently it has gained more attention. Thus, technostress is one type of stress and can be seen to be formed as a result of the interaction between the individual and the environment. Hence, the theoretical framework of the study consists of stress and technostress. This Master's thesis examined how technostress manifests itself in a work environment where people are constantly interacting with technology. In addition, the individual coping mechanisms for mitigating technostress were explored. Technostress was studied in a Finnish security control room. The study was conducted as a qualitative study through thematic interviews. According to the results of the study, the employees of the security control room experienced technostress, especially with regard to techno-overload. However, the technology of the security control room was also seen to make control room work considerably easier and more efficient. In addition, the results of the study suggest that the employees of the security control room are able to independently influence the technostress they experience in their work environment. The methods considered useful to mitigate technostress were, in particular, prioritization, helping the other person and accepting the situation.
first_indexed 2023-03-09T21:01:05Z
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spellingShingle Rantalainen, Vilma "Tieto lisää tuskaa" : teknostressi turvallisuusvalvomotyöskentelyssä turvallisuusvalvomo Kognitiotiede Cognitive Science 601 stressi teknologia teknostressi työympäristö
title "Tieto lisää tuskaa" : teknostressi turvallisuusvalvomotyöskentelyssä
title_full "Tieto lisää tuskaa" : teknostressi turvallisuusvalvomotyöskentelyssä
title_fullStr "Tieto lisää tuskaa" : teknostressi turvallisuusvalvomotyöskentelyssä "Tieto lisää tuskaa" : teknostressi turvallisuusvalvomotyöskentelyssä
title_full_unstemmed "Tieto lisää tuskaa" : teknostressi turvallisuusvalvomotyöskentelyssä "Tieto lisää tuskaa" : teknostressi turvallisuusvalvomotyöskentelyssä
title_short "Tieto lisää tuskaa"
title_sort tieto lisää tuskaa teknostressi turvallisuusvalvomotyöskentelyssä
title_sub teknostressi turvallisuusvalvomotyöskentelyssä
title_txtP "Tieto lisää tuskaa" : teknostressi turvallisuusvalvomotyöskentelyssä
topic turvallisuusvalvomo Kognitiotiede Cognitive Science 601 stressi teknologia teknostressi työympäristö
topic_facet 601 Cognitive Science Kognitiotiede stressi teknologia teknostressi turvallisuusvalvomo työympäristö
url https://jyx.jyu.fi/handle/123456789/85914 http://www.urn.fi/URN:NBN:fi:jyu-202303092074
work_keys_str_mv AT rantalainenvilma tietolisäätuskaateknostressiturvallisuusvalvomotyöskentelyssä