Global Software Development Communication, culture and trust

Tämän gradun aiheena on globaali ohjelmistokehitys ja erityisesti sen vaikutukset kommunikaatioon, kulttuuriin ja luottamuksen luontiin monikansallisissa ja kulttuurisissa kehittäjätiimeissä. Tutkimus toteutettiin kyselytutkimuksena Qvantel- nimisessä globaalissa yrityksessä, jonka tuloksia analysoi...

Full description

Bibliographic Details
Main Author: Kolehmainen, Anna-Kaisa
Other Authors: Informaatioteknologian tiedekunta, Faculty of Information Technology, Informaatioteknologia, Information Technology, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2021
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/85500
_version_ 1828193067690098688
author Kolehmainen, Anna-Kaisa
author2 Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_facet Kolehmainen, Anna-Kaisa Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä Kolehmainen, Anna-Kaisa Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_sort Kolehmainen, Anna-Kaisa
datasource_str_mv jyx
description Tämän gradun aiheena on globaali ohjelmistokehitys ja erityisesti sen vaikutukset kommunikaatioon, kulttuuriin ja luottamuksen luontiin monikansallisissa ja kulttuurisissa kehittäjätiimeissä. Tutkimus toteutettiin kyselytutkimuksena Qvantel- nimisessä globaalissa yrityksessä, jonka tuloksia analysoitiin laadullisen sisältöanalyysi metodin avulla. Vastauksissa Qvantelin työntekijät nostivat esille ongelmia liittyen kommunikointiin, kulttuuriin ja luottamukseen, jotka johtuivat kielellisistä ja kulttuurillisista eroista sekä fyysisestä etäisyydestä. Tulokset vastasivat teemoittain läheisesti muita vastaavanlaisia tutkimuksia globaalin ohjelmistokehityksen alalla. Tulosten pohjalta pystyttiin luomaan kattava kokonaiskuva Qvantelin tilanteesta ja mahdollisista parantamisen kohteista. The topic of this master’s thesis is global software development, more precisely from the point of view of its effects on communication, culture and trust in multinational development teams. This research was conducted through a questionnaire sent to the employees of Qvantel and the results were analyzed using the qualitative content analysis method. In the answers Qvantel employees raised issues regarding communication, culture and trust caused by language level issues, different cultures and physical distance. These results were similar to other research done in the field of global software development. The results were used to create an overall view of Qvantel’s current situation and create suggestions on how to improve on some of the negative findings.
first_indexed 2023-02-16T21:01:10Z
format Pro gradu
free_online_boolean 1
fullrecord [{"key": "dc.contributor.author", "value": "Kolehmainen, Anna-Kaisa", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2023-02-16T11:27:27Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2023-02-16T11:27:27Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2021", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/85500", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4m\u00e4n gradun aiheena on globaali ohjelmistokehitys ja erityisesti sen vaikutukset kommunikaatioon, kulttuuriin ja luottamuksen luontiin monikansallisissa ja kulttuurisissa kehitt\u00e4j\u00e4tiimeiss\u00e4. Tutkimus toteutettiin kyselytutkimuksena Qvantel-\nnimisess\u00e4 globaalissa yrityksess\u00e4, jonka tuloksia analysoitiin laadullisen sis\u00e4lt\u00f6analyysi metodin\navulla. Vastauksissa Qvantelin ty\u00f6ntekij\u00e4t nostivat esille ongelmia liittyen kommunikointiin,\nkulttuuriin ja luottamukseen, jotka johtuivat kielellisist\u00e4 ja kulttuurillisista eroista sek\u00e4 fyysisest\u00e4 et\u00e4isyydest\u00e4. Tulokset vastasivat teemoittain l\u00e4heisesti muita vastaavanlaisia tutkimuksia globaalin ohjelmistokehityksen alalla. Tulosten pohjalta pystyttiin luomaan kattava kokonaiskuva Qvantelin tilanteesta ja mahdollisista parantamisen kohteista.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "The topic of this master\u2019s thesis is global software development, more precisely\nfrom the point of view of its effects on communication, culture and trust in multinational development teams. This research was conducted through a questionnaire sent to the employees of Qvantel and the results were analyzed using the qualitative content analysis method.\nIn the answers Qvantel employees raised issues regarding communication, culture and trust\ncaused by language level issues, different cultures and physical distance. These results were\nsimilar to other research done in the \ufb01eld of global software development. The results were\nused to create an overall view of Qvantel\u2019s current situation and create suggestions on how\nto improve on some of the negative \ufb01ndings.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Miia Hakanen (mihakane@jyu.fi) on 2023-02-16T11:27:27Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2023-02-16T11:27:27Z (GMT). No. of bitstreams: 0\n Previous issue date: 2021", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "53", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.title", "value": "Global Software Development : Communication, culture and trust", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202302161772", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietotekniikka", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Mathematical Information Technology", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "602", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "luottamus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "viestint\u00e4", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tiimity\u00f6", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tiimit", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kulttuurierot", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "ohjelmistokehitys", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kulttuurienv\u00e4linen viestint\u00e4", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "trust", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "communication", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "teamwork", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "teams", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "cultural differences", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "software development", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "intercultural communication", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
id jyx.123456789_85500
language eng
last_indexed 2025-03-31T20:01:49Z
main_date 2021-01-01T00:00:00Z
main_date_str 2021
online_boolean 1
online_urls_str_mv {"url":"https:\/\/jyx.jyu.fi\/bitstreams\/3d5d3fd7-098d-4a37-a5fa-b0f57f76ce89\/download","text":"URN:NBN:fi:jyu-202302161772.pdf","source":"jyx","mediaType":"application\/pdf"}
publishDate 2021
record_format qdc
source_str_mv jyx
spellingShingle Kolehmainen, Anna-Kaisa Global Software Development : Communication, culture and trust Tietotekniikka Mathematical Information Technology 602 luottamus viestintä tiimityö tiimit kulttuurierot ohjelmistokehitys kulttuurienvälinen viestintä trust communication teamwork teams cultural differences software development intercultural communication
title Global Software Development : Communication, culture and trust
title_full Global Software Development : Communication, culture and trust
title_fullStr Global Software Development : Communication, culture and trust Global Software Development : Communication, culture and trust
title_full_unstemmed Global Software Development : Communication, culture and trust Global Software Development : Communication, culture and trust
title_short Global Software Development
title_sort global software development communication culture and trust
title_sub Communication, culture and trust
title_txtP Global Software Development : Communication, culture and trust
topic Tietotekniikka Mathematical Information Technology 602 luottamus viestintä tiimityö tiimit kulttuurierot ohjelmistokehitys kulttuurienvälinen viestintä trust communication teamwork teams cultural differences software development intercultural communication
topic_facet 602 Mathematical Information Technology Tietotekniikka communication cultural differences intercultural communication kulttuurienvälinen viestintä kulttuurierot luottamus ohjelmistokehitys software development teams teamwork tiimit tiimityö trust viestintä
url https://jyx.jyu.fi/handle/123456789/85500 http://www.urn.fi/URN:NBN:fi:jyu-202302161772
work_keys_str_mv AT kolehmainenannakaisa globalsoftwaredevelopmentcommunicationcultureandtrust