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[{"key": "dc.contributor.advisor", "value": "Silvennoinen, Johanna", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Ahlfors, Rori", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2022-12-08T08:09:58Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2022-12-08T08:09:58Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2022", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/84225", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Sovelluskehityksess\u00e4 ratkaistaan ongelmia ja tehd\u00e4\u00e4n p\u00e4\u00e4t\u00f6ksi\u00e4 koskien k\u00e4ytt\u00e4j\u00e4kokemusta ja sen tutkimista. Ihmisen ja teknologian vuorovaikutuksen tutkimuskent\u00e4ll\u00e4 k\u00e4ytt\u00e4j\u00e4kokemustutkimus on yleistynyt vuosituhannen alusta l\u00e4htien, mutta miten se toteutuu yrityksiss\u00e4? K\u00e4ytt\u00e4j\u00e4kokemustutkimuksen mahdollistuminen osana sovelluskehityst\u00e4 on t\u00e4m\u00e4n pro gradu -tutkielman l\u00e4ht\u00f6kohta. On tutkittu, ett\u00e4 k\u00e4ytt\u00e4jien osallistaminen kehitykseen voi k\u00e4yt\u00e4nn\u00f6ss\u00e4 olla vaativaa. Aikaisempi tutkimus on tuonut esille yrityksiss\u00e4 ilmenevi\u00e4 k\u00e4ytt\u00e4j\u00e4kokemuksen arvioimisen esteit\u00e4, sek\u00e4 ottanut kantaa siihen, miten kognitiiviset vinoumat ilmenev\u00e4t sovelluskehitt\u00e4jien ongelmanratkaisussa. Tutkielman tavoitteena on kartoittaa, miten kognitiiviset vinoumat ilmenev\u00e4t sovelluskehityksen teknisten avainhenkil\u00f6iden j\u00e4sennyksiss\u00e4 koskien k\u00e4ytt\u00e4j\u00e4kokemustutkimusta. Tutkimusmenetelm\u00e4n\u00e4 on laadullinen teemahaastattelu. Aineisto koostuu tapausyrityksen 10 teknisen avainhenkil\u00f6n vastauksista koskien k\u00e4ytt\u00e4j\u00e4kokemustutkimusta. Kohdennetun sis\u00e4ll\u00f6nanalyysin menetelm\u00e4ll\u00e4 aineistosta osoitetaan kohtia, jotka tunnistetaan keskeiseksi k\u00e4ytt\u00e4j\u00e4kokemuksen, sen tutkimisen ja siihen liittyv\u00e4n p\u00e4\u00e4t\u00f6ksenteon kannalta. Tutkimustulokset valaisevat k\u00e4ytt\u00e4j\u00e4kokemustutkimuksen mahdollistumista osana sovelluskehityst\u00e4 ja kasvattavat aikaisempaa tutkimusta l\u00f6yt\u00e4en uusia n\u00e4k\u00f6kulmia tutkimuksen toteutumisen esteisiin. Ensinn\u00e4kin tuloksista k\u00e4y ilmi, ett\u00e4 sovelluskehityksen tekniset avainhenkil\u00f6t kokevat, ett\u00e4 k\u00e4ytt\u00e4j\u00e4kokemus ja sen tutkiminen ei ole heid\u00e4n ominta alaansa, ja toisaalta heill\u00e4 on mahdollisuus lis\u00e4t\u00e4 projekteille varattuja aika-arvioita sek\u00e4 viesti\u00e4 johdolle lis\u00e4resurssien tarpeesta koskien k\u00e4ytt\u00e4j\u00e4kokemustutkimusta. Tekniset avainhenkil\u00f6t kokevat, ett\u00e4 k\u00e4ytt\u00e4j\u00e4kokemustutkimuksia pit\u00e4isi tehd\u00e4 enemm\u00e4n, jotta sovelluskehityst\u00e4 teht\u00e4isiin alusta asti laadukkaammin. K\u00e4ytt\u00e4j\u00e4kokemustutkimuksia ei tehd\u00e4 siksi, ett\u00e4 ne viev\u00e4t liikaa aikaa ja hidastavat kehityst\u00e4, eiv\u00e4tk\u00e4 ne sovi kiireiseen yrityskulttuuriin. Toiseksi tuloksista selvi\u00e4\u00e4, ett\u00e4 kognitiivisia vinoumia voidaan n\u00e4hd\u00e4 ilmenev\u00e4n monella tasolla sovelluskehityksen p\u00e4\u00e4t\u00f6ksenteossa: n\u00e4kemyksiin k\u00e4ytt\u00e4j\u00e4kokemustutkimuksesta vaikuttavat saatavuusharhat, ankkurointivaikutus, toiveikas ajattelu, vahvistusharhat, valokeilavaikutus, asiantuntijuuden kirous, yli-itsevarmuus, negatiivisuusvinouma, vinoumien sokea piste sek\u00e4 muualla keksityn tiedon vinouma. Tutkielma esitt\u00e4\u00e4 jatkotutkimusaiheita k\u00e4ytt\u00e4j\u00e4kokemustutkimuksen esteiden karsimiseen sek\u00e4 p\u00e4\u00e4t\u00f6ksenteon olosuhteiden parantamiseen liittyen.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Application development includes problem solving and decision-making concerning user experience research. In the field of human-technology interaction, user experience research has become more common since the 00\u2019s, but how is it conducted in software companies? Making user experience research possible as part of application development is the starting point of this master's thesis. Involving real users in software development can be demanding. Previous research has revealed many obstacles when it comes to evaluating user experience in software companies and how a number of cognitive biases can effect on application developers' problem-solving processes. The goal of this research is to point out cognitive biases that can arise in descriptions and views regarding user experience research of those in technical key roles. Research method is qualitative thematic interview and research data consists of the responses of 10 people that work in a key technical role in software development of the case company. Using directed content analysis, points that can be identified as key in terms of user experience research related decision-making are selected. Results shed light on possibilities of user experience research in application development and builds on previous research on barriers to research implementation. First, results show that the technical key people of application development feel that user experience and its research is not their own field, and on the other hand, they can increase the project time estimates and communicate the need for additional resources regarding user experience research to the management. Technical key people feel that more user experience studies should be done to increase development quality from the start. User experience studies are not done because they take too much time and slow down development, and they don't fit into the busy corporate culture. Secondly, the results show that cognitive biases can be seen to appear at many levels in application development decision-making: views from user experience research are affected by availability bias, anchoring effect, hopeful thinking, confirmation bias, spotlight effect, curse of expertise, overconfidence, negativity bias, blind spot of biases and the bias of information invented elsewhere. Thesis provides future research agendas regarding how to minimize barriers of user experience research and create better environments for decision-making.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2022-12-08T08:09:58Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2022-12-08T08:09:58Z (GMT). No. of bitstreams: 0\n Previous issue date: 2022", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "73", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "k\u00e4ytt\u00e4j\u00e4kokemustutkimus", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "sovelluskehitys", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "K\u00e4ytt\u00e4j\u00e4kokemustutkimuksen toteutus osana sovelluskehityksen p\u00e4\u00e4t\u00f6ksentekoa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202212085487", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Kognitiotiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Cognitive Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.collaborator", "value": "business", "language": "", "element": "contractresearch", "qualifier": "collaborator", "schema": "yvv"}, {"key": "yvv.contractresearch.funding", "value": "850", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "yvv.contractresearch.initiative", "value": "student", "language": "", "element": "contractresearch", "qualifier": "initiative", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "p\u00e4\u00e4t\u00f6ksenteko", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "ohjelmistokehitys", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "k\u00e4ytt\u00e4j\u00e4kokemus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kognitiiviset vinoumat", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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