Technostress in a multiorganizational work environment

Technostress has been widely studied and with even more focus on the employee’s personal life during the past decade. According to current research technostress can cause both psychological and physiological symptoms and experiences with technostress at work can easily reflect on an individual’s per...

Full description

Bibliographic Details
Main Author: Brandt, Emma
Other Authors: Informaatioteknologian tiedekunta, Faculty of Information Technology, Informaatioteknologia, Information Technology, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2022
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/81946
_version_ 1826225756017000448
author Brandt, Emma
author2 Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_facet Brandt, Emma Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä Brandt, Emma Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_sort Brandt, Emma
datasource_str_mv jyx
description Technostress has been widely studied and with even more focus on the employee’s personal life during the past decade. According to current research technostress can cause both psychological and physiological symptoms and experiences with technostress at work can easily reflect on an individual’s personal life. The negative consequences of technostress can lead to lack of motivation, impaired well-being at work and in worst case scenarios even to burnout. Even though there has already been various research covering technostress and mitigating methods, that is yet to be studied is organizations that use ICT and IS systems from different organizations in their everyday work. This Master’s thesis focused on studying technostress in a multiorganizational work environment in an organization that employs over a hundred employees in Finland. The employees of the case organization used two different sets of laptops provided by different companies that had to be used by the employees at all times. The goal of this research was to understand how the employees experienced that the use of two laptops at work contributed to their experience of technostress and how the employees were able to cope with the pressure of using two laptops. Teleworking and its impact on the use of two laptops was also studied in the thesis. In addition, the research focused on three different leveled roles in the case organization as previous research literature has shown that employees in higher roles experience more technostress than others. The main findings of this thesis showed that using two laptops at work had a significant impact on the creation of technostress at work and the workload and interruptions at work. The findings showed that the challenge in using two laptops caused both software related and hardware related stressors for the employees, that depending on the role experienced different types of stress symptoms and consequences. As this type of work environment had not been researched before, this thesis contributed to current research with a new type of context of studying technostress.
first_indexed 2022-06-22T20:09:54Z
format Pro gradu
free_online_boolean 1
fullrecord [{"key": "dc.contributor.advisor", "value": "Salo, Markus", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.advisor", "value": "H\u00e4m\u00e4l\u00e4inen, Antti", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Brandt, Emma", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2022-06-22T06:53:16Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2022-06-22T06:53:16Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2022", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/81946", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Technostress has been widely studied and with even more focus on the employee\u2019s personal life during the past decade. According to current research technostress can cause both psychological and physiological symptoms and experiences with technostress at work can easily reflect on an individual\u2019s personal life. The negative consequences of technostress can lead to lack of motivation, impaired well-being at work and in worst case scenarios even to burnout. Even though there has already been various research covering technostress and mitigating methods, that is yet to be studied is organizations that use ICT and IS systems from different organizations in their everyday work. This Master\u2019s thesis focused on studying technostress in a multiorganizational work environment in an organization that employs over a hundred employees in Finland. The employees of the case organization used two different sets of laptops provided by different companies that had to be used by the employees at all times. The goal of this research was to understand how the employees experienced that the use of two laptops at work contributed to their experience of technostress and how the employees were able to cope with the pressure of using two laptops. Teleworking and its impact on the use of two laptops was also studied in the thesis. In addition, the research focused on three different leveled roles in the case organization as previous research literature has shown that employees in higher roles experience more technostress than others. The main findings of this thesis showed that using two laptops at work had a significant impact on the creation of technostress at work and the workload and interruptions at work. The findings showed that the challenge in using two laptops caused both software related and hardware related stressors for the employees, that depending on the role experienced different types of stress symptoms and consequences. As this type of work environment had not been researched before, this thesis contributed to current research with a new type of context of studying technostress.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Miia Hakanen (mihakane@jyu.fi) on 2022-06-22T06:53:16Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2022-06-22T06:53:16Z (GMT). No. of bitstreams: 0\n Previous issue date: 2022", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "96", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "eustress", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "distress", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "multiorganization", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "teleworking", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Technostress in a multiorganizational work environment", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202206223552", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "et\u00e4ty\u00f6", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "lievent\u00e4minen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "teknostressi", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "remote work", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "mitigation", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "technostress", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
id jyx.123456789_81946
language eng
last_indexed 2025-02-18T10:55:50Z
main_date 2022-01-01T00:00:00Z
main_date_str 2022
online_boolean 1
online_urls_str_mv {"url":"https:\/\/jyx.jyu.fi\/bitstreams\/4504778e-b72e-4162-b331-89f429fa615c\/download","text":"URN:NBN:fi:jyu-202206223552.pdf","source":"jyx","mediaType":"application\/pdf"}
publishDate 2022
record_format qdc
source_str_mv jyx
spellingShingle Brandt, Emma Technostress in a multiorganizational work environment eustress distress multiorganization teleworking Tietojärjestelmätiede Information Systems Science 601 etätyö lieventäminen teknostressi remote work mitigation technostress
title Technostress in a multiorganizational work environment
title_full Technostress in a multiorganizational work environment
title_fullStr Technostress in a multiorganizational work environment Technostress in a multiorganizational work environment
title_full_unstemmed Technostress in a multiorganizational work environment Technostress in a multiorganizational work environment
title_short Technostress in a multiorganizational work environment
title_sort technostress in a multiorganizational work environment
title_txtP Technostress in a multiorganizational work environment
topic eustress distress multiorganization teleworking Tietojärjestelmätiede Information Systems Science 601 etätyö lieventäminen teknostressi remote work mitigation technostress
topic_facet 601 Information Systems Science Tietojärjestelmätiede distress etätyö eustress lieventäminen mitigation multiorganization remote work technostress teknostressi teleworking
url https://jyx.jyu.fi/handle/123456789/81946 http://www.urn.fi/URN:NBN:fi:jyu-202206223552
work_keys_str_mv AT brandtemma technostressinamultiorganizationalworkenvironment