APA (7th ed.) Citation

Hoikkala, I., Ojala, R., Kauppakorkeakoulu, Economics, S. o. B. a., Taloustieteet, Economics, B. a., . . . Jyväskylä, U. o. (2022). Customer Engagement Through The Use of AI: A Qualitative Study on SMEs and The Use of Chatbots.

Chicago Style (17th ed.) Citation

Hoikkala, Iida-Maria, Rosa Ojala, Kauppakorkeakoulu, School of Business and Economics, Taloustieteet, Business and Economics, Jyväskylän yliopisto, and University of Jyväskylä. Customer Engagement Through The Use of AI: A Qualitative Study on SMEs and The Use of Chatbots. 2022.

MLA (9th ed.) Citation

Hoikkala, Iida-Maria, et al. Customer Engagement Through The Use of AI: A Qualitative Study on SMEs and The Use of Chatbots. 2022.