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[{"key": "dc.contributor.advisor", "value": "Munnukka, Juha", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.advisor", "value": "Uusitalo, Outi", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Lohim\u00e4ki, Tero", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2022-06-10T07:34:26Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2022-06-10T07:34:26Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2022", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/81613", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4m\u00e4n pro gradu -tutkielman tarkoituksena oli selvitt\u00e4\u00e4 tietointensiivisten asiantuntijapalvelujen hankintoihin liittyvi\u00e4 tekij\u00f6it\u00e4 yrityksen l\u00e4htiess\u00e4 kehitt\u00e4m\u00e4\u00e4n liiketoimintaansa niiden avulla. Tutkimusaineisto ker\u00e4ttiin haastattelemalla kuutta johtajaa eri toimialoilta ja erikokoisista yrityksist\u00e4 heid\u00e4n ty\u00f6paikoillaan. Tutkimuksessa k\u00e4ytettiin puolistrukturoituja yksil\u00f6haastatteluja. Tutkimusaineiston analyysimenetelm\u00e4n\u00e4 k\u00e4ytettiin teorial\u00e4ht\u00f6ist\u00e4 analyysia. \nAsiakkaan tarpeiden tarkat m\u00e4\u00e4rittelyt n\u00e4ytteliv\u00e4t t\u00e4rke\u00e4\u00e4 osaa tietointensiivisten asiantuntijapalvelujen hankintojen onnistumisessa. Merkitt\u00e4vin tekij\u00e4 tietointensiivisten asiantuntijapalvelujen hankinnoissa asiakkaan n\u00e4k\u00f6kulmasta oli palveluntarjoajan arvoehdotus, josta selvisiv\u00e4t palvelun tarjoamat liiketoiminnalliset hy\u00f6dyt. P\u00e4\u00e4st\u00e4kseen mukaan kilpailutukseen palveluntarjoajan tuli osoittaa asiakkaan toimialan ja liiketoiminnan tuntemusta. Asiakkaat edellyttiv\u00e4t palveluntarjoajan henkil\u00f6st\u00f6lt\u00e4 vankkaa kokemusta aiemmista projekteista, jolla varmistettiin omien liiketoimintaongelmien ratkaiseminen. Strategisissa palvelun hankinnoissa luottamus oli hintaa kriittisempi tekij\u00e4 toimittajaa valittaessa, siksi luottamus on toimivan asiakassuhteen kulmakivi. Ilman luottamusta ei liiketoiminnan kehitt\u00e4misess\u00e4 tarvittavia luottamuksellisia tietoja pystyt\u00e4 jakamaan palveluntarjoajalle. \nTutkimuksen l\u00f6yd\u00f6kset t\u00e4ydensiv\u00e4t alan kirjallisuutta nostamalla esiin uutta tietoa asiakkaaseen liittyvist\u00e4 tekij\u00f6ist\u00e4 tietointensiivisten asiantuntijapalveluiden hankintap\u00e4\u00e4t\u00f6ksiss\u00e4. Asiakkaaseen liittyvi\u00e4 tekij\u00f6it\u00e4 olivat yrityksen toimiala ja koko sek\u00e4 johtajien koulutustausta ja asema. Toimiala vaikutti yrityksen tiedonhakuun ja markkinointiin. Yritysten koolla oli vaikutusta mm. siihen, miten laajasti laatua arvioitiin. Johtajien suorittamilla jatkotutkinnoilla n\u00e4ytti olevan vaikutusta siihen, miten he arvostivat palveluntarjoajilla k\u00e4yt\u00f6ss\u00e4 olevien tieteellisten menetelmien hy\u00f6dynt\u00e4mist\u00e4 menetelmien soveltamisessa. Jatkotutkinnon suorittaneet pitiv\u00e4t sis\u00e4lt\u00f6markkinoinnin keinoja keskeisin\u00e4 nykyaikaisina menetelmin\u00e4 niin tiedonhaussa kuin oman yrityksen markkinoinnissa. \nTutkimuksen toimitusjohtajilla oli toimialojen toimitusjohtajien kesken hyvin kiinte\u00e4t verkostot, joissa vaihdettiin tietoa alan toimijoista ja heid\u00e4n toteuttamistaan palveluista. Toimitusjohtajat luottivat tiedonhaussa enemm\u00e4n kollegoihinsa kuin oman yrityksens\u00e4 johtoon ja ty\u00f6ntekij\u00f6ihin, kun yritys hankki tietoa tietointensiivisten asiantuntijapalvelujen tarjonnasta.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Miia Hakanen (mihakane@jyu.fi) on 2022-06-10T07:34:26Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2022-06-10T07:34:26Z (GMT). No. of bitstreams: 0\n Previous issue date: 2022", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "77", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "tietointensiiviset asiantuntijapalvelut", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "KIBS", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "arvoehdotus", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "hankintap\u00e4\u00e4t\u00f6s", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "KIBS-palveluntarjoaja", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "KIBS-konsultti", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Tietointensiivisten asiantuntijapalvelujen hankintap\u00e4\u00e4t\u00f6kseen vaikuttavat tekij\u00e4t", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202206103221", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4 University School of Business and Economics", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4n yliopiston kauppakorkeakoulu", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Taloustieteet", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Business and Economics", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": 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"value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "20423", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "palveluyritykset", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "asiantuntijapalvelut", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "asiantuntijuus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": 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