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[{"key": "dc.contributor.advisor", "value": "Paloniemi, Susanna", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Hirvi, Karoliina", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Leppo, Maijaliisa", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2022-06-10T07:09:53Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2022-06-10T07:09:53Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2022", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/81609", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4m\u00e4n tutkimuksen tarkoituksena oli lis\u00e4t\u00e4 ja laajentaa ymm\u00e4rryst\u00e4 tunteista ja tunnetoimijuudesta sek\u00e4 niiden merkityksest\u00e4 v\u00e4kivaltaty\u00f6n asiakaskohtaamisten kontekstissa. Tunteita on tutkittu kyseisell\u00e4 ty\u00f6el\u00e4m\u00e4kent\u00e4ll\u00e4 toistaiseksi vasta v\u00e4h\u00e4n ja tunnetoimijuutta ei viel\u00e4 lainkaan. T\u00e4ss\u00e4 tutkimuksessa selvitettiin, millaisia tunteita v\u00e4kivaltaty\u00f6ntekij\u00e4t kokevat ja millaista tunnetoimijuutta heill\u00e4 ilmenee v\u00e4kivaltaty\u00f6n asiakaskohtaamisissa sek\u00e4 millaisen merkityksen ty\u00f6ntekij\u00e4t kokevat niill\u00e4 olevan asiakaskohtaamisten onnistumisen kannalta. Lis\u00e4ksi selvitettiin, millainen yhteys asiakaskohtaamisissa koetuilla tunteilla on ty\u00f6ntekij\u00f6iden raportoimaan tunnetoimijuuden tasoon.\nTutkimus toteutettiin yhteisty\u00f6ss\u00e4 Ensi- ja turvakotien liiton kanssa. Aineisto ker\u00e4ttiin s\u00e4hk\u00f6isell\u00e4 Webropol-kyselyll\u00e4 kev\u00e4\u00e4ll\u00e4 2022, ja kyselyyn vastasi 27 v\u00e4kivaltaty\u00f6n avopalveluiden ty\u00f6ntekij\u00e4\u00e4. Tutkimus toteutettiin triangulaatiotutkimuksena. Avovastauksista koostuva laadullinen aineisto analysoitiin aineistol\u00e4ht\u00f6isell\u00e4 sek\u00e4 teoriaohjaavalla sis\u00e4ll\u00f6nanalyysill\u00e4. M\u00e4\u00e4r\u00e4llisen kyselyaineiston analyysissa hy\u00f6dynnettiin lineaarista regressioanalyysia. Tulokset osoittivat v\u00e4kivaltaty\u00f6n her\u00e4tt\u00e4v\u00e4n ty\u00f6ntekij\u00f6iss\u00e4 runsaasti erilaisia tunteita ja tunteilla koettiin olevan my\u00f6s merkityst\u00e4 asiakaskohtaamisten onnistumisen kannalta. My\u00f6nteisi\u00e4 tunteita koettiin asiakaskohtaamisissa selv\u00e4sti useammin kuin kielteisi\u00e4 tunteita. Ty\u00f6ntekij\u00f6ill\u00e4 ilmeni asiakaskohtaamisissa hyvin vahvaa tunnetoimijuutta, ja se koettiin my\u00f6s eritt\u00e4in merkitykselliseksi asiakaskohtaamisten onnistumisen kannalta. My\u00f6nteiset ja kielteiset tunteet selittiv\u00e4t yhdess\u00e4 38 % ty\u00f6ntekij\u00f6iden tunnetoimijuuden tason vaihtelusta. Tutkimus osoitti v\u00e4kivaltaty\u00f6n olevan hyvin tunnepitoista ty\u00f6t\u00e4, miss\u00e4 eritt\u00e4in keskeisess\u00e4 roolissa n\u00e4ytt\u00e4ytyy tunnetoimijuus sen kaikkine osatekij\u00f6ineen. Tutkimuksen perusteella tunnetoimijuus voi my\u00f6s toimia yhten\u00e4 mahdollisena \nasiakaskohtaamisten onnistumista edist\u00e4v\u00e4n\u00e4 tekij\u00e4n\u00e4.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Miia Hakanen (mihakane@jyu.fi) on 2022-06-10T07:09:53Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2022-06-10T07:09:53Z (GMT). No. of bitstreams: 0\n Previous issue date: 2022", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "68", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "asiakaskohtaaminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "tunnetoimijuus", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Tunteet ja tunnetoimijuus v\u00e4kivaltaty\u00f6n asiakaskohtaamisissa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202206103217", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Kasvatustieteiden ja psykologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Education and Psychology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Kasvatustieteiden laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Education", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Aikuiskasvatus", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Adult Education", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "102", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kohtaaminen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "v\u00e4kivaltaty\u00f6", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tunteet", "language": null, 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