| fullrecord |
[{"key": "dc.contributor.advisor", "value": "Pulkkinen, Mirja", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Sepp\u00e4nen, Jonne", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2022-04-12T05:53:43Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2022-04-12T05:53:43Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2022", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/80563", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Tuotekokemuksen hallinta (PXM) on viime vuosien aikana syntynyt uusi \nkonsepti, joka keskittyy hyvien tuotekokemusten mahdollistamiseen koko \nasiakaspolun ajan tavoitteena luoda sitoutuneisuutta ja siten kilpailuetua pitk\u00e4ll\u00e4 \naikav\u00e4lill\u00e4. PXM pohjautuu kaupallisen tuotetiedon hallintaan (PIM) ja se onkin\nsyntynyt erottautumistekij\u00e4ksi kilpailuilla PIM-markkinoilla. Konseptin \nalkuper\u00e4st\u00e4 johtuen markkinoilla vallitseva ajattelutapa on varsin \nteknologiakeskeinen, ja sen konkreettiset rakenteet ja ominaispiirteet ovatkin \nviel\u00e4 j\u00e4sentym\u00e4tt\u00f6mi\u00e4, mik\u00e4 perustelee t\u00e4m\u00e4n tutkimuksen tarpeen. T\u00e4m\u00e4 \ntutkimus j\u00e4sent\u00e4\u00e4 konseptia tutkimalla tuotekokemuksen hallinnan \nkokonaisvaltaisuutta ottamalla kantaa my\u00f6s muihin oleellisiin n\u00e4k\u00f6kulmiin \nteknologian lis\u00e4ksi. Tutkimuksessa muodostettiin kattava teoreettinen pohja, \njonka tuotoksena esitettiin oleelliset n\u00e4k\u00f6kulmat kokonaisvaltaisen PXM \nl\u00e4hestymistavan saavuttamiseksi. N\u00e4k\u00f6kulmia hy\u00f6dynnettiin tutkimuksen \nmy\u00f6hemmiss\u00e4 vaiheissa, joissa tutkimuksen p\u00e4\u00e4tavoitteena ollut PXM \nkyvykkyysmalli rakennettiin. Kyvykkyysmalli suunniteltiin ja kehitettiin DSRM \n(design science research methodology) ja TOGAF\u00ae (The Open Group \nArchitecture Framework) periaatteita noudattaen. Rakennettu kyvykkyysmalli \nkuvaa tuotekokemuksen hallinnan kokonaisvaltaisen olemuksen \nkyvykkyyskartan muodossa. Se kuvaa v\u00e4ltt\u00e4m\u00e4tt\u00f6m\u00e4t PXM \nliiketoimintakyvykkyydet havainnoinnin (sensing), haltuunoton (seizing) ja \nmuutoksen (transforming) n\u00e4k\u00f6kulmista pitk\u00e4n aikav\u00e4lin kilpailukyvyn \nhuomioimiseksi. PXM kyvykkyysmalli kehitettiin osana t\u00e4t\u00e4 tutkimusta oikeassa \nliiketoimintaymp\u00e4rist\u00f6ss\u00e4 IT-palvelusektorin yrityksess\u00e4. Kyvykkyysmalli \nhavainnollistettiin ja arvioitiin oikeissa liiketoimintatapauksissa sen validiteetin, \nk\u00e4ytt\u00f6kelpoisuuden ja ohjaavana periaatteena toimineen ymm\u00e4rryksen \nkasvattamisen varmistamiseksi. Lopputulemana kehitetty kyvykkyysmalli \ntodettiin riitt\u00e4v\u00e4ksi ratkaisemaan tunnistetut liiketoiminnan ongelmat ja \nesitt\u00e4m\u00e4\u00e4n kokonaisvaltainen kuva tuotekokemuksen hallintaan vaadittavista \neri liiketoimintakyvykkyyksist\u00e4.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Product experience management (PXM) is novel concept that has made its \ninception in recent years. PXM focuses on enabling good product experiences \nacross customer journeys to create commitment and thus competitive advantage. \nIt originates from product information management (PIM) and has resulted as an \noutcome of endeavors for differentiation in competed markets. Due to its origins, \nthe existing market paradigm is rather technology-centric, and concrete \nstructures and characteristics of it are still vague due to its novelty. This study \nenlightens the concept by examining the full extent of PXM addressing also the \nother relevant aspects in addition to technology which justifies the research for \nthis topic. A firm theoretical knowledge base was constructed through which the \nrelevant aspects to be considered in the comprehensive PXM approach were \nconstituted. They were utilized in the later phases of the study where the main \nobjective of constructing an artifact was fulfilled. The artifact, PXM business \ncapability model, was designed and developed following the design science \nresearch methodology (DSRM) and TOGAF\u00ae (The Open Group Architecture \nFramework) principles. The constructed business capability model illustrates the \nfull extent of PXM in a form of business capability map. It covers the necessary \nPXM business capabilities in sensing, seizing, and transforming aspects for \nensuring the standpoint for competitive advantage and business success in long \nterm. PXM business capability model was developed as a part of this study in \nreal business environment enabled by information technology service sector case \ncompany. The model was demonstrated and evaluated through the real business \nissue cases to ensure its validity and utility for enhancing PXM understanding as \na guiding principle. As a conclusion, the business capability model was stated to \nbe sufficient to help solve the identified business issues and represent a \ncomprehensive illustration of PXM.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2022-04-12T05:53:43Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2022-04-12T05:53:43Z (GMT). No. of bitstreams: 0\n Previous issue date: 2022", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "91", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "product experience management", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "product information management", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "business capability modeling", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "business capability map", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Business capability approach for product experience management", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202204122241", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.collaborator", "value": "business", "language": "", "element": "contractresearch", "qualifier": "collaborator", "schema": "yvv"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "yvv.contractresearch.initiative", "value": "business", "language": "", "element": "contractresearch", "qualifier": "initiative", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kilpailuetu", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tuotetiedot", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "competitive advantage", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "product information", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
|