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[{"key": "dc.contributor.advisor", "value": "Ranta-Tyrkk\u00f6, Satu", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Bj\u00f6rk, Minna", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2022-02-21T10:37:40Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2022-02-21T10:37:40Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2021", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/79858", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Digitalisaatio ja yhteiskunnan s\u00e4hk\u00f6ist\u00e4minen on useiden toimintaj\u00e4rjestelmien yhteistoiminnan tulos. S\u00e4hk\u00f6isi\u00e4 palveluja on kehitetty jo kaksi vuosikymment\u00e4 erilaisten kansallisten ohjelmien ja hankkeiden avulla. Terveyden ja hyvinvoinnin laitoksen (THL) ohjauksessa on kehitetty Kantatietoj\u00e4rjestelm\u00e4\u00e4, jonka kautta kansalaiset voivat tarkastella terveystietojaan. Sosiaalipalvelut on tarkoitus liitt\u00e4\u00e4 mukaan Kantaan, toteutus on jo k\u00e4ynniss\u00e4. S\u00e4hk\u00f6isten palvelujen ja s\u00e4hk\u00f6isen asioinnin yleistyminen yhteiskunnan eri toimintaj\u00e4rjestelmiss\u00e4 n\u00e4kyy my\u00f6s sosiaality\u00f6ss\u00e4. Sosiaality\u00f6t\u00e4 tehd\u00e4\u00e4n erilaisten s\u00e4hk\u00f6isten kanavien ja tietoj\u00e4rjestelmien kautta yh\u00e4 enemm\u00e4n. Sosiaality\u00f6h\u00f6n on tuotu m\u00e4\u00e4r\u00e4muotoisia lomakkeita, s\u00e4hk\u00f6isi\u00e4 p\u00e4\u00e4t\u00f6ksi\u00e4 ja asiointipalveluja, joiden k\u00e4ytt\u00f6 vie yh\u00e4 enemm\u00e4n aikaa asiakasty\u00f6ss\u00e4. \nT\u00e4ss\u00e4 tutkielmassa tarkastellaan miten ty\u00f6ntekij\u00e4t sosiaality\u00f6ss\u00e4 ovat kokeneet n\u00e4m\u00e4 muutokset ja onko yhteiskunnan toimintaj\u00e4rjestelmien vaikutus n\u00e4ht\u00e4viss\u00e4 s\u00e4hk\u00f6isten palvelujen toteuttamisessa. Tutkielman aineisto on ker\u00e4tty kyselyn avulla. Kohderyhm\u00e4n\u00e4 on er\u00e4\u00e4n keskisuuren sosiaali- ja terveyspalveluiden kuntayhtym\u00e4n sosiaalipalveluiden ty\u00f6ntekij\u00e4t. Kuntayhtym\u00e4 esiintyy ilman nime\u00e4. Analysoin tuloksia k\u00e4ytt\u00e4en teoriaohjaavaa sis\u00e4ll\u00f6nanalyysi\u00e4. Luokittelin vastauksia sek\u00e4 teoriasta nousevien k\u00e4sitteiden mukaan, ett\u00e4 sen mukaan mit\u00e4 asioita ja teemoja sosiaality\u00f6n ty\u00f6ntekij\u00f6iden vastauksista nousi tarkasteluun. \nTutkielmani n\u00e4k\u00f6kulma on systeemiteoreettinen ja olen k\u00e4ytt\u00e4nyt teoreettisena kehyksen\u00e4 Niklas Luhmannin Ekologista kommunikaatioteoriaa. Kommunikaatioteorian mukaan yhteiskunta on j\u00e4rjest\u00e4ytynyt toimintaj\u00e4rjestelmiin ja alaj\u00e4rjestelmiin. Jokaisella toimintaj\u00e4rjestelm\u00e4ll\u00e4 on oma teht\u00e4v\u00e4 ja rooli yhteiskunnan toiminnassa. Kaikki j\u00e4rjestelm\u00e4t kommunikoivat omilla sis\u00e4isill\u00e4 koodeilla ja omalla j\u00e4rjestelm\u00e4n toimintaa kuvaavalla kielell\u00e4. Vuorovaikutusta tapahtuu my\u00f6s j\u00e4rjestelmist\u00e4 ulosp\u00e4in ja siit\u00e4 syntyy h\u00e4ly\u00e4, joka vaikuttaa tai on vaikuttamatta muihin j\u00e4rjestelmiin. Alaj\u00e4rjestelm\u00e4t ovat syntyneet korjaamaan yhteiskunnan toimintaj\u00e4rjestelmien tuottamia ongelmia. Kommunikaatioteoria tuo mielenkiintoisella tavalla esille sosiaality\u00f6n roolia yhteiskunnan alaj\u00e4rjestelm\u00e4n\u00e4 ja toimintaj\u00e4rjestelmien vaikutuksia sosiaality\u00f6h\u00f6n. \nTulosten perusteella voidaan p\u00e4\u00e4tell\u00e4, ett\u00e4 s\u00e4hk\u00f6isten palvelujen k\u00e4ytt\u00f6 koetaan sosiaality\u00f6ss\u00e4 sek\u00e4 my\u00f6nteisen\u00e4, ett\u00e4 kielteisen\u00e4. S\u00e4hk\u00f6isten palvelujen avulla osa palveluista oli nopeutunut ja tiedon siirt\u00e4minen oli helpompaa sek\u00e4 asiakkaiden ja ty\u00f6ntekij\u00f6iden v\u00e4lill\u00e4, ett\u00e4 yhteisty\u00f6tahojen v\u00e4lill\u00e4. M\u00e4\u00e4r\u00e4muotoisten lomakkeiden k\u00e4ytt\u00f6 oli lis\u00e4nnyt asiakkaiden yhdenvertaisuutta sek\u00e4 yhten\u00e4ist\u00e4nyt k\u00e4yt\u00e4nt\u00f6j\u00e4 ty\u00f6n toteuttamisessa. S\u00e4hk\u00f6isi\u00e4 k\u00e4ytt\u00f6j\u00e4rjestelmi\u00e4 oli useita ja niiden haltuunotto koettiin ty\u00f6l\u00e4\u00e4n\u00e4 ja aikaa viev\u00e4n\u00e4. Vaikuttaisi silt\u00e4, ett\u00e4 sosiaality\u00f6ss\u00e4 tarvitaan yh\u00e4 enemm\u00e4n tietoteknist\u00e4 osaamista ja erilaisten s\u00e4hk\u00f6isten j\u00e4rjestelmien hallintaa.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Miia Hakanen (mihakane@jyu.fi) on 2022-02-21T10:37:40Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2022-02-21T10:37:40Z (GMT). No. of bitstreams: 0\n Previous issue date: 2021", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "64", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "Luhmann", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "S\u00e4hk\u00f6inen sosiaality\u00f6 : er\u00e4\u00e4n sosiaali- ja terveyspalvelukuntayhtym\u00e4n sosiaality\u00f6n s\u00e4hk\u00f6isen asioinnin n\u00e4k\u00f6kulmia", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202202211595", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Humanistis-yhteiskuntatieteellinen tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Humanities and Social Sciences", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Yhteiskuntatieteiden ja filosofian laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Social Sciences and Philosophy", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Sosiaality\u00f6", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Social Work", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "210", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "sosiaality\u00f6", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "s\u00e4hk\u00f6iset palvelut", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "sosiaalipalvelut", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tietoj\u00e4rjestelm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "verkkopalvelut", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "s\u00e4hk\u00f6inen asiointi", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "asiakasty\u00f6", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "yhteiskunta", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "sosiaalihuolto", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "digitalisaatio", "language": null, "element": "subject", "qualifier": "yso", 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