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[{"key": "dc.contributor.advisor", "value": "Auvinen, Tommi", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.advisor", "value": "Noponen, Niilo", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Hyv\u00f6nen, Soili", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2021-12-07T07:30:18Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2021-12-07T07:30:18Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2021", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/78892", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4ss\u00e4 pro gradu ty\u00f6ss\u00e4 tutkitaan kokemuksia Wolt Enterprises Oy:n algoritmijohtamisj\u00e4rjestelm\u00e4st\u00e4, jotta voidaan ymm\u00e4rt\u00e4\u00e4, ett\u00e4 millaisia vastuullisuuteen liittyvi\u00e4 haasteita siihen sis\u00e4ltyy. Tutkimus on osa algoritmijohtamisen tutkimusta ja aihetta l\u00e4hestyt\u00e4\u00e4n teko\u00e4lyn ja algoritmien kautta. Algoritmijohtamisella tarkoitetaan sosioteknist\u00e4 k\u00e4sitett\u00e4, joka viittaa ihmisten ja tietokoneen muuttuvaan suhteeseen organisaatiossa (Jarrahi et al. 2021, 4). Keskustelu on rajattu algoritmijohtamiseen alustatalouden ruuankuljetusyrityksiss\u00e4. Vastuullista algoritmijohtamista l\u00e4hestyt\u00e4\u00e4n etiikan, vastuullisen johtamisen ja teko\u00e4lyn etiikan k\u00e4sittelyn kautta. Se m\u00e4\u00e4ritell\u00e4\u00e4n ottamalla huomioon p\u00e4\u00e4t\u00f6ksenteon lains\u00e4\u00e4d\u00e4nn\u00f6llinen, sosiaalimoraalinen ja henkil\u00f6kohtainen taso (Tasioulas 2019, 53) ja ett\u00e4 ihmisi\u00e4 johdetaan tavalla, joka on eettisesti kest\u00e4v\u00e4\u00e4 johdettavia kohtaan. Kirjallisuudessa mainitaan monia vastuullisuuteen liittyvi\u00e4 haasteita, jotka alustataloudessa toimivien yritysten tulisi ottaa vakavasti.\n\nTutkimuksen aineisto on ker\u00e4tty 10 puolistrukturoidun haastattelun avulla Woltin johdon ja l\u00e4hettikumppaneiden kanssa. Sis\u00e4ll\u00f6nanalyysia k\u00e4ytettiin aineiston analysoimiseen.\n\nTutkimus osoittaa, ett\u00e4 haastatellut kokevat algoritmijohtamisj\u00e4rjestelm\u00e4n k\u00e4yt\u00f6n p\u00e4\u00e4asiassa positiivisesti ja ett\u00e4 l\u00e4hetit n\u00e4kev\u00e4t ep\u00e4kohdiksi useamman kuljetuksen yhdist\u00e4misen ja siihen liittyv\u00e4 teht\u00e4vien uudelleenallokoinnin sek\u00e4 applikaation tekniset ongelmat, joita voidaan pit\u00e4\u00e4 my\u00f6s vastuullisuuteen liittyvin\u00e4 asioina. L\u00e4hetit kokevat Woltilta saamansa tuen positiivisena asiana. Woltin johto puolestaan kielt\u00e4\u00e4, ett\u00e4 algoritmijohtaminen termin k\u00e4ytt\u00f6 soveltuisi Woltin kontekstiin. T\u00e4m\u00e4n tutkimuksen merkitt\u00e4vyys suhteessa aikaisempaan kirjallisuuteen tulee ymm\u00e4rryksen lis\u00e4\u00e4ntymisest\u00e4 algoritmijohtamisesta k\u00e4yt\u00e4nn\u00f6ss\u00e4. Kirjallisuuden esiin tuomat vastuullisuuteen liittyv\u00e4t haasteet eiv\u00e4t n\u00e4yt\u00e4 pit\u00e4v\u00e4n paikkaansa Woltin l\u00e4hettien kokemuksen mukaan, vaan suurin osa l\u00e4heteist\u00e4 nauttii yritt\u00e4jyyden tuomasta vapaudesta ja on tyytyv\u00e4inen Woltilta saamaansa tukeen ja ansioon.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "This master\u2019s thesis studies the experiences of the management, developers, and couriers about Wolt Enterprises\u2019 algorithmic management system to understand what kind of issues regarding responsibility are raised. The research is part of algorithmic management research, and the topic is approached through discussing artificial intelligence and algorithms. Algorithmic management is understood as a sociotechnical concept referring to the changing relationship between workers and a machine (Jarrahi et al. 2021, 4). The discussion is narrowed down to platform economy and food-delivery companies. Responsible algorithmic management is discussed through ethics, responsible management, and ethics of artificial intelligence. It is defined as considering the legal, social morality and individual level of ethical decision making (Tasioulas 2019, 53) and managing workers in a way that is ethical towards human workers. There are many issues related to responsibility, which are mentioned in the literature as grievances and should be taken seriously by companies operating in platform economy.\n\nThe data of the research was collected through semi-structured interviews with 10 interviewees that were part of the management and courier partners at Wolt. Content analysis was used to analyze the data.\n\nThe research reveals that the interviewees experience the use of algorithmic management system mainly positively and couriers\u2019 grievances concern the bundle task and task reassignment and the instability of the application which could also be considered as responsibility-related issues. Couriers experience positively the support service offered by Wolt. However, the management denies the use of term algorithmic management in Wolt\u2019s context. This study contributes to the previous research by increasing understanding about the algorithmic management system in practice. Responsibility issues raised by the literature seem to contradict the experience of Wolt couriers in relation to freedom they experience through entrepreneurship and the support and income they receive from the company.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2021-12-07T07:30:18Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2021-12-07T07:30:18Z (GMT). No. of bitstreams: 0\n Previous issue date: 2021", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "74", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "algorithmic management", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "food-delivery", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "responsible algorithmic management", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "couriers", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "A search for responsibility in algorithmic management on food-delivery platforms", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202112075884", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4 University School of Business and Economics", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4n yliopiston kauppakorkeakoulu", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Taloustieteet", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Business and Economics", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Johtaminen", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Management and Leadership", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "20424", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "vastuullisuus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "etiikka", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "algoritmit", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "teko\u00e4ly", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "alustatalous", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "responsibility (properties)", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "ethics", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "algorithms", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "artificial intelligence", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "platform economy", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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