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[{"key": "dc.contributor.advisor", "value": "Pulkkinen, Mirja", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Kellokangas, Mari", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2021-11-22T06:21:01Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2021-11-22T06:21:01Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2021", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/78733", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Pankeissa asiakasty\u00f6t\u00e4 tekevien toimihenkil\u00f6iden k\u00e4sittelem\u00e4n datan ja informaation laatu riippuu useista toisiinsa kytkeytyvist\u00e4 asioista. Henkil\u00f6iden saama perehdytys ja koulutus tietojen t\u00e4ytt\u00e4misest\u00e4 ja sovellusten k\u00e4yt\u00f6st\u00e4 ovat t\u00e4rke\u00e4ss\u00e4 asemassa heid\u00e4n luodessaan ja p\u00e4ivitt\u00e4ess\u00e4\u00e4n asiakkaisiin liittyvi\u00e4 tietoja. Suuressa roolissa ovat my\u00f6s tiedon hankinta ja oppiminen, kun ty\u00f6h\u00f6n liittyvi\u00e4 ohjeita etsit\u00e4\u00e4n ja opiskellaan arjen kiireess\u00e4. Tutkimuksen kohteena olevan organisaation useat tuhannet toimihenkil\u00f6t muodostavat suuren joukon asiakastietoa k\u00e4sittelevi\u00e4 ty\u00f6ntekij\u00f6it\u00e4. Organisaatiossa on jo panostettu tiedon laatuun ja sen parantamiseen, mutta toimenpiteet eiv\u00e4t ole kohdentuneet t\u00e4h\u00e4n henkil\u00f6st\u00f6ryhm\u00e4\u00e4n. T\u00e4m\u00e4n tutkimuksen tavoitteena oli koostaa toimenpidesuositukset, joiden avulla toimihenkil\u00f6iden tuottaman tiedon laatu paranisi. Tavoitteena oli toimenpiteet, joiden avulla lis\u00e4t\u00e4\u00e4n toimihenkil\u00f6iden tiet\u00e4myst\u00e4 datan ja informaation laadun t\u00e4rkeydest\u00e4, parannetaan ohjeiden laatua ja l\u00f6ydett\u00e4vyytt\u00e4, sek\u00e4 suunnitellaan palautekanava kysymyksi\u00e4 ja kehitysideoita varten. Tarkoitus oli hy\u00f6dynt\u00e4\u00e4 olemassa olevia sovelluksia ja k\u00e4ytt\u00f6liittymi\u00e4, suunnitellen niihin vain pieni\u00e4 kehitysideoita. Tutkimus toteutettiin suunnittelutieteellisen\u00e4 tutkimuksena, koska tavoitteena oli tuottaa ratkaisu organisaation k\u00e4ytt\u00f6\u00f6n. Tutkielman teoreettisen taustan muodostavat tiedonhallinta sek\u00e4 osaamisp\u00e4\u00e4oman hallinta, keskittyen ensisijaisesti rakenteelliseen p\u00e4\u00e4omaan. Rakenteellinen p\u00e4\u00e4oma muodostuu teknologioista, j\u00e4rjestelmist\u00e4, kulttuurista ja fyysisist\u00e4 ja henkisist\u00e4 rakenteista. Suunnittelutieteellinen tutkimus etenee kuuden vaiheen kautta kohti artefaktia, joka voi olla esimerkiksi malli tai menetelm\u00e4, ja sen tarkoituksena on ratkaista jokin ongelma. Suositeltavat toimenpiteet koostettiin organisaation yhteyshenkil\u00f6n ja toimihenkil\u00f6iden haastatteluiden pohjalta. Haastattelumenetelm\u00e4\u00e4 k\u00e4ytettiin my\u00f6s ratkaisun esittelyss\u00e4 ja arvioinnissa. Arviointihaastatteluiden perusteella, tuotetun ratkaisun avulla tiet\u00e4mys tiedon laadun t\u00e4rkeydest\u00e4 kasvaisi selv\u00e4sti, ja tietoa olisi huomattavasti helpompi tuottaa laadukkaasti. Osa suosituksista auttaisi merkitt\u00e4v\u00e4sti p\u00e4ivitt\u00e4isess\u00e4 ty\u00f6nteossa, mutta niiden toteuttamisessa tulisi kiinnitt\u00e4\u00e4 huomiota erityisesti riitt\u00e4v\u00e4\u00e4n viestint\u00e4\u00e4n, jotta niiden hy\u00f6dynt\u00e4misest\u00e4 tulisi uusi tapa ty\u00f6n tekemiseen.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2021-11-22T06:21:01Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2021-11-22T06:21:01Z (GMT). No. of bitstreams: 0\n Previous issue date: 2021", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "66", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "osaamisp\u00e4\u00e4oman kehitt\u00e4minen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Tiedon laadun parantaminen ja tiet\u00e4myksen lis\u00e4\u00e4minen tiedon laadun t\u00e4rkeydest\u00e4 : suunnittelutieteellinen tutkimus", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202111225744", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.collaborator", "value": "finance", "language": "", "element": 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p\u00e4\u00e4oma", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "laatu", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tiedonhallinta", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tieto", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "organisaatiot", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "oppiminen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "The author has not given permission to make the work publicly available electronically. Therefore the material can be read only at the archival workstation at Jyv\u00e4skyl\u00e4 University Library (https://kirjasto.jyu.fi/collections/archival-workstation).", "language": "en", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "Tekij\u00e4 ei ole antanut lupaa avoimeen julkaisuun, joten aineisto on luettavissa vain Jyv\u00e4skyl\u00e4n yliopiston kirjaston arkistoty\u00f6semalta. Ks. https://kirjasto.jyu.fi/kokoelmat/arkistotyoasema..", "language": "fi", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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