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[{"key": "dc.contributor.advisor", "value": "Kujala, Tuomo", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.advisor", "value": "Silvennoinen, Johanna", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Luodes, Piia", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2021-10-14T06:13:20Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2021-10-14T06:13:20Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2021", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/78211", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Sosiaalisten verkostopalveluiden k\u00e4ytt\u00f6\u00f6n on yhdistetty my\u00f6nteisi\u00e4 vaikutuksia k\u00e4ytt\u00e4jille, mutta my\u00f6s kielteiset k\u00e4ytt\u00e4j\u00e4kokemukset voivat olla k\u00e4yt\u00f6n aikana l\u00e4sn\u00e4. Uupumuksesta ja ylikuormituksesta on tullut sosiaalisten verkostopalveluiden kontekstissa yleisi\u00e4 ilmi\u00f6t\u00e4, jotka vaikuttavat heikent\u00e4v\u00e4sti k\u00e4ytt\u00e4jien hyvinvointiin sek\u00e4 palveluiden liiketoimintaan. Tutkimuskirjallisuudessa on kartoitettu uupumusta edelt\u00e4vi\u00e4 tekij\u00f6it\u00e4 kuten tietoon, viestint\u00e4\u00e4n ja j\u00e4rjestelm\u00e4n piirteisiin liittyv\u00e4\u00e4 ylikuormitusta. Se, miten k\u00e4ytt\u00e4j\u00e4t arvioivat uupumusta ja ylikuormitusta aiheuttavia tilanteita, oli kuitenkin viel\u00e4 tuntematonta aluetta. Tutkielman tavoitteena oli tuottaa tietoa siit\u00e4, miten k\u00e4ytt\u00e4j\u00e4t arvioivat uupumusta ja ylikuormitusta aiheuttavia tilanteita sosiaalisten verkostopalveluiden kontekstissa. Viitekehykseksi valittiin prosessoinnin sujuvuus, koska se on yksi t\u00e4rkeimmist\u00e4 metakognitiivisista vihjeist\u00e4, joita ihmiset k\u00e4ytt\u00e4v\u00e4t tilanteiden arvioinnissa. Tutkimus toteutettiin verkon v\u00e4lityksell\u00e4 Zoom-palvelussa ja kohdennettiin sosiaalisista verkostopalveluista Facebookiin. Kvasikokeellisessa osuudessa osallistujat tekiv\u00e4t Facebookissa kuusi teht\u00e4v\u00e4\u00e4, joiden nopeutta ja tarkkuutta mitattiin prosessoinnin sujuvuuden vastineina. Kyselyss\u00e4 sujuvuutta mitattiin subjektiivisella mittarilla. Tutkimukseen osallistui 28 henkil\u00f6\u00e4. Tutkimuksessa sujuvuuden objektiivinen mittari oli herkk\u00e4 kontrolloimattomille tekij\u00f6ille, joten korrelaatioita ei l\u00f6ydetty tilastollisessa analyysissa. Tuloksissa prosessoinnin sujuvuuden subjektiivisen mittarin sek\u00e4 yleisen ylikuormituksen ja j\u00e4rjestelm\u00e4ylikuormituksen v\u00e4lilt\u00e4 l\u00f6ydettiin kuitenkin k\u00e4\u00e4nteinen yhteys. Sujuvuuden subjektiivinen mittari ei korreloinut uupumuksen kanssa, mutta yhteys uupumukseen saattaa olla v\u00e4lillinen, jolloin sujuvuus on ylikuormituksen kautta yhteydess\u00e4 uupumukseen. Tutkimuksen k\u00e4yt\u00e4nn\u00f6n kontribuutio on, ett\u00e4 prosessoinnin sujuvuuden kaltaiset kognitiiviset ilmi\u00f6t ovat yhteydess\u00e4 uupumusta ja ylikuormitusta aiheuttavien tilanteiden arviointiin. T\u00e4ll\u00f6in uupumuksen ja ylikuormituksen ehk\u00e4isemisess\u00e4 ja sen vaikutusten pienent\u00e4misess\u00e4 on mahdollisesti kiinnitett\u00e4v\u00e4 huomiota prosessoinnin sujuvuuteen osana k\u00e4ytt\u00e4j\u00e4kokemusta. Tulevaisuuden jatkotutkimuskohteita ovat prosessoinnin sujuvuuden ja ylikuormituksen v\u00e4lisen kausaliteetin tarkempi tutkimus sek\u00e4 tulosten vahvistaminen muiden sosiaalisten verkostopalveluiden kuin Facebookin kontekstissa.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Using social network services is associated with positive outcomes for users. However, negative user experiences can also be present as part of use. Fatigue and overload have become common phenomena that harmfully impact users' well-being as well as the business of such services. Antecedents of fatigue such as information, communication and system feature overload have been studied in the literature but it was unknown how users evaluate situations where fatigue and overload are present. The aim of this thesis was to study how users evaluate situations that induce fatigue and overload in the context of social network services. Processing fluency was selected as a guiding framework since it is one of the most significant metacognitive cues used in evaluating situations. The study was conducted online via Zoom and focused on Facebook out of social network services. In the quasi-experimental portion of the study, participants performed six tasks in Facebook and the speed and accuracy of these tasks were measured as equivalents of processing fluency. Processing fluency as a subjective metric was measured in a survey. 28 people participated in the study. The objective metric of fluency was sensitive to uncontrolled factors in the study and thus no correlations were found in the statistical analysis. However, in the results a negative correlation was found between processing fluency as measured with a subjective metric and system feature overload as well as general overload. Subjective fluency did not correlate with fatigue but the connection could be indirect where fluency is connected to fatigue through overload. The study contributes to present literature by showing that cognitive phenomena such as processing fluency are associated with the evaluation of situations where fatigue and overload arise. This means preventing and decreasing the impact of fatigue and overload could possibly benefit from taking processing fluency into account as part of user experience. Examining the causality between processing fluency and overload more closely and quantifying the results in a social network service other than Facebook are some of the directions future studies could take.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2021-10-14T06:13:20Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2021-10-14T06:13:20Z (GMT). No. of bitstreams: 0\n Previous issue date: 2021", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "95", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "prosessoinnin sujuvuus", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "sosiaaliset verkostopalvelut", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Kognitiivisen prosessoinnin sujuvuuden vaikutus uupumukseen ja ylikuormitukseen Facebookissa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202110145244", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Kognitiotiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Cognitive Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "metakognitio", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "uupumus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "sosiaalinen media", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "Facebook", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "ylikuormitus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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