Facilitators and impediments of agile marketing software implementation case digital Kanban board

Viime vuosina ketterä markkinointi on kasvattanut suosiotaan digitaalisen markkinoinnin toimistoissa. Aikaisemmin ketteristä menetelmistä pystyivät nauttimaan vain ohjelmistoalan yritykset, mutta nykyään menetelmät on otettu käyttöön myös markkinoinnin alalla. Digitaalinen markkinointi on nopeasti k...

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Main Author: Turkki, Iiro
Other Authors: Kauppakorkeakoulu, School of Business and Economics, Taloustieteet, Business and Economics, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2021
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/77076
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author Turkki, Iiro
author2 Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä
author_facet Turkki, Iiro Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä Turkki, Iiro Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä
author_sort Turkki, Iiro
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description Viime vuosina ketterä markkinointi on kasvattanut suosiotaan digitaalisen markkinoinnin toimistoissa. Aikaisemmin ketteristä menetelmistä pystyivät nauttimaan vain ohjelmistoalan yritykset, mutta nykyään menetelmät on otettu käyttöön myös markkinoinnin alalla. Digitaalinen markkinointi on nopeasti kehittyvä ja jatkuvasti kilpaillumpi ala, minkä takia ketterät menetelmät nähdään mahdollisuutena luoda lisäarvoa asiakkaille ja täten kasvattaa yrityksen kilpailuetua. Osana yrityksen ketteryyttä digitaalinen Kanban-työkalu mahdollistaa sujuvamman projektinhallinnan. Ketterät menetelmät ja Kanban auttavat projektien ja prosessien tehostamisessa ja luovat lisäarvoa asiakkaille. Tämän tutkimuksen tavoitteena on parantaa ymmärrystä siitä miten digitaalisen markkinoinnin yritys voi ottaa käyttöön tieto- ja viestintätekniikan (ICT) työkalun, ja mitkä ovat uuden teknologian käyttöönoton mahdollistajat ja esteet. Teoriaosuudessa käsitellään ketterän markkinoinnin, Kanbanin sekä tieto- ja viestintätekniikan käyttöönoton taustoja. Tässä tutkimuksessa on käytetty Honeycutt ym. (2005) viitekehystä myynnin automatisoinnin käyttöönotosta. Tutkimuksen tulokset selvittävät mitkä tekijät mahdollistavat tai estävät digitaalisen Kanban -työkalun käyttöönoton. Tulokset tuovat yrityksen johdolle arvokasta lisätietoa ketterien menetelmien ja Kanbanin käyttöönoton eri vaiheista. Eri vaiheita ovat suunnittelu, viestintä sekä arviointi, joista jokainen vaihe voi vaikuttaa uuden teknologian käyttöönottoon joko positiivisesti tai negatiivisesti. During the last years, agile marketing methods have gained much attention among marketing agencies operating in digital performance marketing. Agile organizations and concepts used to be the luxury of software development, but now agile methods have been adopted by marketers. Digital marketing industry is fast-changing and constantly more competitive, so agile marketing is seen as a possibility to create extra value to customers and increase firm’s competitiveness. As part of organizational agility, a digital Kanban board is a project management tool that is used to run dynamic projects. Together with agile marketing methods, Kanban board can help marketing companies to im-prove project management processes and serve their clients better. The goal of this research is to increase the understanding of information and communica-tion technology (ICT) implementation and provide valuable information on facilitators and impediment of implementing and adopting digital Kanban board in digital marketing agency. The theoretical background contains the concepts of agile marketing and Kanban, and ICT implementation. The frame-work used in this study is adopted from Honeycutt et al. (2005) sales force au-tomation implementation framework. The case study provides findings on the facilitators and impediments of digital Kanban board implementation, giving valuable information to managers who are looking to adopt agile marketing technology in a company. The findings identify several factors from planning, communication, and evaluation phases that can affect ICT implementation process either positively or negatively.
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spellingShingle Turkki, Iiro Facilitators and impediments of agile marketing software implementation : case digital Kanban board agile marketing ICT implementation ICT adoption kanban Markkinointi Marketing 20423 ketterät menetelmät digitaalinen markkinointi tieto- ja viestintätekniikka markkinointi agile methods digital marketing information and communications technology marketing
title Facilitators and impediments of agile marketing software implementation : case digital Kanban board
title_full Facilitators and impediments of agile marketing software implementation : case digital Kanban board
title_fullStr Facilitators and impediments of agile marketing software implementation : case digital Kanban board Facilitators and impediments of agile marketing software implementation : case digital Kanban board
title_full_unstemmed Facilitators and impediments of agile marketing software implementation : case digital Kanban board Facilitators and impediments of agile marketing software implementation : case digital Kanban board
title_short Facilitators and impediments of agile marketing software implementation
title_sort facilitators and impediments of agile marketing software implementation case digital kanban board
title_sub case digital Kanban board
title_txtP Facilitators and impediments of agile marketing software implementation : case digital Kanban board
topic agile marketing ICT implementation ICT adoption kanban Markkinointi Marketing 20423 ketterät menetelmät digitaalinen markkinointi tieto- ja viestintätekniikka markkinointi agile methods digital marketing information and communications technology marketing
topic_facet 20423 ICT adoption ICT implementation Marketing Markkinointi agile marketing agile methods digitaalinen markkinointi digital marketing information and communications technology kanban ketterät menetelmät marketing markkinointi tieto- ja viestintätekniikka
url https://jyx.jyu.fi/handle/123456789/77076 http://www.urn.fi/URN:NBN:fi:jyu-202107124261
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