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[{"key": "dc.contributor.advisor", "value": "Reinikainen, Hanna", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Autio, Vilma", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2021-06-17T06:47:03Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2021-06-17T06:47:03Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2021", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/76626", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4ss\u00e4 pro gradu- tutkielmassa kerrytet\u00e4\u00e4n uutta tietoa siit\u00e4, miten organisaatioiden kuuntelu tai kuuntelemattomuus sidosryhmiss\u00e4 koetaan ja millaiset seikat t\u00e4h\u00e4n kokemukseen vaikuttavat. T\u00e4m\u00e4n lis\u00e4ksi esitell\u00e4\u00e4n keinoja, joilla sidosryhm\u00e4t toivovat organisaatioiden kuuntelua parantavan. Tutkimuksen kohteena ovat julkiset asiantuntijaorganisaatiot, joiden\nharjoittamaan kuunteluun paneudutaan tapausesimerkin - Ruokaviraston, Maa- ja mets\u00e4talousministeri\u00f6n ja Luonnonvarakeskuksen julkaiseman alustavan selvityksen koirien jalostukseen liittyvist\u00e4 ongelmista ja niihin puuttumisen keinoista avulla. Selvitys sai kev\u00e4\u00e4ll\u00e4 2020 laaja mediahuomiota, ja on esimerkki julkisten organisaatioiden harjoittamasta riskiviestinn\u00e4st\u00e4. \n\nT\u00e4m\u00e4n tutkimuksen keskeisin teoria on organisaatioiden kuuntelu, ja muu teoreettinen viitekehys rakennetaan dialogisen viestinn\u00e4n, sek\u00e4 asiantuntija- ja riskiviestinn\u00e4n varaan. Sidosryhmien kokemusta tutkittiin viiden \npuolistrukturoidun teemahaastattelun avulla, joissa haastateltiin tapausesimerkkin\u00e4 k\u00e4ytetyn selvityksen kohderyhm\u00e4\u00e4n kuuluvia brakykefaalisten koirarotujen kasvattajia. Aineisto analysoitiin etsien vastauksia kolmeen tutkimuskysymykseen: mit\u00e4 kuulluksi tuleminen on, mitk\u00e4 seikat rakentavat kokemusta organisaatioiden kuuntelemattomuudesta ja millaisin keinoin sidosryhm\u00e4t toivovat kuuntelua parannettavan. \n\nMerkitt\u00e4vin tutkimuksen tuottama tulos on organisaatioiden ulkopuolisten syiden vaikutus sidosryhmien kokemukseen organisaatioiden kuuntelemattomuudesta. N\u00e4it\u00e4 syit\u00e4 ovat median rooli, digitaalisen viestinn\u00e4n haasteet ja j\u00e4rjest\u00f6jen rooli. Sis\u00e4isi\u00e4 syit\u00e4 kuuntelemattomuuden kokemuksen muodostumiseen sen sijaan ovat selvityksen valmistelun ongelmat, sidosryhm\u00e4n kokema tarkoitushakuisuus ja sidosryhm\u00e4n tarpeiden heikko \ntunnistaminen ja huomiotta j\u00e4tt\u00e4minen. Erityisen kiinnostava toive kuuntelun parantamiseen sidosryhm\u00e4lt\u00e4 on toive kasvokkain viestinn\u00e4st\u00e4, sill\u00e4 aiemmassa organisaatioiden kuuntelun kirjallisuudessa huomio on kiinnittynyt kuunteluun verkossa ja sosiaalisessa mediassa.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2021-06-17T06:47:03Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2021-06-17T06:47:03Z (GMT). No. of bitstreams: 0\n Previous issue date: 2021", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "68", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "organisaatioiden kuuntelu", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Sidosryhm\u00e4n kokemuksia organisaatioiden kuuntelemattomuudesta", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202106173824", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4 University School of Business and Economics", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4n yliopiston kauppakorkeakoulu", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Taloustieteet", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Business and Economics", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Viestinn\u00e4n johtaminen", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Corporate Communication", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "2043", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "sidosryhm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kuunteleminen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "viestint\u00e4", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "asiantuntijaorganisaatiot", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "dialogi", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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