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[{"key": "dc.contributor.advisor", "value": "Sepp\u00e4nen, Ville", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Rantala, Pinja", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2021-02-15T06:51:24Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2021-02-15T06:51:24Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2020", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/74206", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Organisaatiot niiden toimialasta ja koosta riippumatta investoivat suuria summia ERP-j\u00e4rjestelmiin tavoitellen organisaation suorituskyvyn parantamista.\nValitettavasti n\u00e4m\u00e4 projektit usein ep\u00e4onnistuvat jollain tavalla. Yksi keskeisimmist\u00e4 syist\u00e4 k\u00e4ytt\u00f6\u00f6noton ep\u00e4onnistumiseen on k\u00e4ytt\u00e4jien vastustus. IT-alan\nkirjallisuus on kuitenkin perinteisesti keskittynyt k\u00e4ytt\u00e4jien vastustuksen sijasta\nk\u00e4ytt\u00e4jien hyv\u00e4ksymisen tutkimiseen. Monien teknologian hyv\u00e4ksymisen mallien l\u00e4ht\u00f6kohtana on, ett\u00e4 k\u00e4ytt\u00e4j\u00e4t valitsevat muutoksen vapaaehtoisesti. T\u00e4llaiset vapaaehtoisen hyv\u00e4ksymisen kontekstissa kehitetyt mallit eiv\u00e4t sovellu\nERP-j\u00e4rjestelmien muutoksessa ilmenev\u00e4n muutosvastarinnan tutkimiseen, sill\u00e4\nj\u00e4rjestelm\u00e4muutos ei tavallisesti ole k\u00e4ytt\u00e4jien oma valinta. Koska ERPj\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6notossa on kyse organisaatiomuutoksesta, ja muutosvastarinnan hallinnalla on keskeinen rooli k\u00e4ytt\u00f6\u00f6nottoprojektin onnistumiseksi, on\ntarpeen tutkia, voidaanko organisaatiomuutoksen kontekstissa kehitetty\u00e4 Kotterin muutosjohtamisen mallia hy\u00f6dynt\u00e4\u00e4 k\u00e4ytt\u00f6\u00f6noton ohjenuorana. Kotterin\nmalli on yksi muutosjohtamisen tunnetuimpia teoreettisia viitekehyksi\u00e4. Tutkielma toteutettiin kirjallisuuskatsauksena. Tavoitteena oli selvitt\u00e4\u00e4, mist\u00e4 muutosvastarinta johtuu, miten sit\u00e4 voidaan hallita ERP-j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6notossa\nsek\u00e4 verrata sen hallitsemiseksi esitettyj\u00e4 toimenpiteit\u00e4 Kotterin muutosjohtamisen malliin. Tutkimuksessa huomattiin, ett\u00e4 ty\u00f6ntekij\u00f6iden ty\u00f6nkuvissa ja\nty\u00f6h\u00f6n vaadittavissa taidoissa tapahtuvat muutokset, yksil\u00f6it\u00e4 uhkaavat menetykset sek\u00e4 alhainen muutoksesta koettu arvo vaihdon kustannuksiin verrattuna korostuvat muutosvastarintaa aiheuttavina tekij\u00f6in\u00e4. Keskeisimmiksi vastarinnan hallinnan toimenpiteiksi tunnistettiin erilaiset viestint\u00e4strategiat, k\u00e4ytt\u00e4jien osallistaminen muutokseen sek\u00e4 ty\u00f6ntekij\u00f6ille tarjottava opetus ja koulutus.\nMuutosvastarinnan minimoimiseen t\u00e4ht\u00e4\u00e4vien strategioiden vertailussa Kotterin malliin havaittiin n\u00e4iden v\u00e4lill\u00e4 sek\u00e4 yht\u00e4l\u00e4isyyksi\u00e4 ett\u00e4 eroavaisuuksia. Erityisesti keskeisimmille muutosvastarinnan minimoimisen strategioille l\u00f6ydettiin vastaavuuksia Kotterin mallista. Toisaalta joidenkin Kotterin mallin vaiheiden ei havaittu soveltuvan muutosvastarinnan k\u00e4sittelemiseen ERPj\u00e4rjestelmien k\u00e4ytt\u00f6\u00f6notossa, eik\u00e4 kaikkia muutosvastarinnan hallinnan keinoja\nvoida sovittaa Kotterin malliin.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2021-02-15T06:51:24Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2021-02-15T06:51:24Z (GMT). No. of bitstreams: 0\n Previous issue date: 2020", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "36", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "Kotter", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Muutosvastarinnan hallinta ERP-j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6notossa : toimenpiteiden vastaavuus Kotterin muutosjohtamisen malliin", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "bachelor thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202102151634", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Bachelor's thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Kandidaatinty\u00f6", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_7a1f", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "bachelorThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "toiminnanohjausj\u00e4rjestelm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "muutosvastarinta", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "k\u00e4ytt\u00f6\u00f6notto", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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