| fullrecord |
[{"key": "dc.contributor.advisor", "value": "Halttunen, Veikko", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Sj\u00f6holm, Katja", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2020-12-17T13:29:10Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2020-12-17T13:29:10Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2020", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/73306", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4ss\u00e4 pro gradu- tutkielmassa tarkasteltiin k\u00e4ytt\u00e4j\u00e4kokemuksen muotoutumista verkkopalveluissa, erityisesti verkkopankkitunnistautumisen osalta. Aluksi esiteltiin kirjallisuuskatsauksen muodossa keskeisimm\u00e4t teoriat ja mallit aiheeseen liittyen, jonka j\u00e4lkeen toteutettiin empiirinen tutkimus aiheesta. Digitalisaation my\u00f6t\u00e4 koko maailma on murroksessa. Niin yksityiset ihmiset kuin yritykset ja organisaatiot ovat sen tuoman muutoksen keski\u00f6ss\u00e4. N\u00e4in on my\u00f6s pankkimaailman ja sen palveluiden osalta. Uusimpana kehitysaskeleena verkkopankkien k\u00e4ytt\u00e4jille on esitelty pankkien toimesta mobiilitunnistautuminen, jota k\u00e4ytet\u00e4\u00e4n joko \u00e4lypuhelimeen tai esimerkiksi tablettilaitteeseen ladattavan tunnuslukusovelluksen kautta tai vaihtoehtoisesti pankista tilattavalla erillisell\u00e4 tunnuslukulaitteella. T\u00e4t\u00e4 uutta tunnistautumistapaa on yritetty myyd\u00e4 k\u00e4ytt\u00e4jille helppok\u00e4ytt\u00f6isyyden ja paremman tietoturvan kautta, mutta verkkopankkien k\u00e4ytt\u00e4j\u00e4t eiv\u00e4t ole ottaneet mobiilitunnistautumista vastaan t\u00e4ysin yksimielisen hyv\u00e4ksyv\u00e4sti. Teknologian hyv\u00e4ksymiseen tai hylk\u00e4\u00e4miseen liittyy useita eri tekij\u00f6it\u00e4, joita voi tarkastella eri teorioiden ja mallien kautta. Keskeisimp\u00e4n\u00e4 tarkastelun kohteena on teknologian hyv\u00e4ksymisen malli TAM2, ja siit\u00e4 esiin nousevat keskeisimm\u00e4t teknologian hyv\u00e4ksymiseen vaikuttavat tekij\u00e4t: hy\u00f6dyllisyys ja k\u00e4yt\u00f6n helppous. Lis\u00e4ksi sosiaalisilla normeilla, toisin sanoen ymp\u00e4rist\u00f6st\u00e4 yksil\u00f6\u00f6n kohdistuvilla paineilla ja viesteill\u00e4, vaikuttaa olevan merkityst\u00e4 yksil\u00f6n p\u00e4\u00e4t\u00f6ksentekoon sek\u00e4 sit\u00e4 my\u00f6ten hyv\u00e4ksymis- ja hylk\u00e4\u00e4misprosessiin. Olemassa olevan kirjallisuuden sek\u00e4 t\u00e4t\u00e4 ty\u00f6t\u00e4 varten tehdyn empiirisen tutkimuksen my\u00f6t\u00e4 vaikutti silt\u00e4, ett\u00e4 mobiilitunnistautumisen osalta erityisesti tietoturva nousi merkitt\u00e4v\u00e4ksi hy\u00f6ty\u00e4 v\u00e4hent\u00e4v\u00e4ksi tekij\u00e4ksi k\u00e4ytt\u00e4jien mieliss\u00e4 niin, ett\u00e4 edes tunnuslukusovelluksen helppok\u00e4ytt\u00f6isyys ja hyv\u00e4ksi koettu k\u00e4ytett\u00e4vyys eiv\u00e4t sit\u00e4 pystyneet korvaamaan. Lis\u00e4ksi puutteellinen ja suppea viestint\u00e4 palveluntarjoajien osalta n\u00e4ytti johtaneen siihen, ett\u00e4 ennakkoasenteet mo-biilitunnistautumista kohtaan olivat enemm\u00e4n negatiivisia kuin positiivisia. T\u00e4m\u00e4n takia mobiilitunnistautuminen ei vaikuttanut saavuttaneen pankkien toivomaa laajaa hyv\u00e4ksynt\u00e4\u00e4 k\u00e4ytt\u00e4jien keskuudessa vaan pikemminkin vastarinnan, jonka seurauksena tulevaisuudessa voi olla palveluntarjoajien omien strategioiden muuttuminen tunnistautumisvaihtoehtojen osalta.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Miia Hakanen (mihakane@jyu.fi) on 2020-12-17T13:29:10Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2020-12-17T13:29:10Z (GMT). No. of bitstreams: 0\n Previous issue date: 2020", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "64", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "k\u00e4ytt\u00e4j\u00e4k\u00e4ytt\u00e4ytyminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "tunnistautuminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "K\u00e4ytt\u00e4j\u00e4kokemuksen muotoutuminen verkkopalveluissa : kokemuksia verkkopankkitunnistautumisesta", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202012177252", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "digitalisaatio", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "verkkopalvelut", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "k\u00e4ytt\u00e4j\u00e4kokemus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "verkkopankit", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "k\u00e4ytt\u00e4j\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kokemukset", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
|