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[{"key": "dc.contributor.advisor", "value": "Tuunanen, Tuure", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "T\u00e4htinen, Jenny", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2020-12-15T06:34:33Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2020-12-15T06:34:33Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2020", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/73160", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Liiketoimintatiedon hallinta seka\u0308 tiedolla johtaminen ovat olleet tutkimuksessa seka\u0308 liiketoiminnassa viimevuosina pinnalla. Myo\u0308s asiantuntijaorganisaatiot ovat olleet organisaatio- ja johtamistutkimuksen segmenttina\u0308 jo 1960-luvulta la\u0308htien. Ta\u0308ma\u0308n pro gradu -tutkielman tavoitteena on lisa\u0308ta\u0308 yleista\u0308 ymma\u0308rrysta\u0308 liiketoimintatiedon hallintaja\u0308rjestelmien hyo\u0308dynta\u0308misesta\u0308 asiantuntijaorganisaation tiedolla johtamisen tyo\u0308kaluna. Tutkimuksessa ma\u0308a\u0308riteltiin keskeisimma\u0308t ka\u0308sitteet aiemman tutkimuksen pohjalta ja ta\u0308ha\u0308n perustuen empiirinen osio suoritettiin tapaustutkimuksena suomalaisessa ohjelmistoalan yrityksessa\u0308. Tapaustutkimuksen pohjalta todettiin, etta\u0308 asiantuntijaorganisaation asiantuntijaresurssikeskeinen seka\u0308 usein projektiluontoinen liiketoiminta asettaa tiedolla johtamiselle omat erityisvaatimuksensa. Asiantuntijaorganisaation johdolle oleellista oli seurata projektien ja asiakkuuksien kannattavuuden lisa\u0308ksi asiantuntijaresurssien tyo\u0308skentelya\u0308, kuormittumista ja osaamistasoa seka\u0308 muun muassa henkilo\u0308sto\u0308tyytyva\u0308isyytta\u0308. Liiketoimintatiedon hallinnan tyo\u0308kaluja hyo\u0308dynnettiin myo\u0308s mahdollisten poikkeusten, kuten tyo\u0308uupumuksen tunnistamiseen. Lisa\u0308ksi mahdollisuuksia esimerkiksi tyo\u0308ntekija\u0308poistuman ennustamiselle oli tunnistettu. Tutkielmassa esitettyja\u0308 tuloksia voidaan hyo\u0308dynta\u0308a\u0308 asiantuntijaorganisaation tiedolla johtamisen tarpeita tunnistettaessa seka\u0308 liiketoimintatiedon hallinnan tyo\u0308kaluja kartoittaessa.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Business Intelligence and Management by Knowledge have been important topics in both academic research and business for several years. Professional service organizations have also been studied in organization and management research since 1960. The aim of this Master\u2019s Thesis is to advance overall understanding of using Business Intelligence in professional service organizations as a tool for knowledge management. Literature review of this study focused on defining the most important concepts and a qualitative case study method was applied to explore the topic further in a Finnish IT-company. Based on the case study it was stated that the resource centric and often project- based business of the professional service organization requires some specific qualities from management by knowledge. In addition to project and customer profitability, it was essential for the management to follow for example the work load and satisfaction of the employees. Business Intelligence was also used to notice exceptions, for example in increase of sick leave hours. Also, further possibilities to use the tools for example to forecast leaving employees have been identified. The results of the study may be used in planning and developing the knowledge management in professional service organizations.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2020-12-15T06:34:33Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2020-12-15T06:34:33Z (GMT). No. of bitstreams: 0\n Previous issue date: 2020", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "52", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "liiketoimintatiedon hallinta", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "tiedolla johtaminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "asiantuntijapalveluorganisaatio", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Liiketoimintatiedon hallintaja\u0308rjestelma\u0308t tiedolla johtamisen tyo\u0308kaluna asiantuntijaorganisaatiossa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202012157107", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "johtaminen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "business intelligence", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "asiantuntijaorganisaatiot", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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