Constructing workplace wellbeing through interpersonal communication migrant workers in Finnish agency work

Tämän pro gradu -tutkielman tavoitteena oli tutkia ja luoda parempi käsitys siirtotyöläisten työhyvinvoinnin kehityksestä viestinnällisten käytäntöjen kautta vuokratyössä. Tämä toteutettiin analysoimalla siirtotyöläisten ja vuokratyöfirmojen edustajien käsityksiä interpersonaalisen viestinnän ja työ...

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Main Author: Loippo, Liisa
Other Authors: Humanistis-yhteiskuntatieteellinen tiedekunta, Faculty of Humanities and Social Sciences, Kieli- ja viestintätieteiden laitos, Department of Language and Communication Studies, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2020
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/72859
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author Loippo, Liisa
author2 Humanistis-yhteiskuntatieteellinen tiedekunta Faculty of Humanities and Social Sciences Kieli- ja viestintätieteiden laitos Department of Language and Communication Studies Jyväskylän yliopisto University of Jyväskylä
author_facet Loippo, Liisa Humanistis-yhteiskuntatieteellinen tiedekunta Faculty of Humanities and Social Sciences Kieli- ja viestintätieteiden laitos Department of Language and Communication Studies Jyväskylän yliopisto University of Jyväskylä Loippo, Liisa Humanistis-yhteiskuntatieteellinen tiedekunta Faculty of Humanities and Social Sciences Kieli- ja viestintätieteiden laitos Department of Language and Communication Studies Jyväskylän yliopisto University of Jyväskylä
author_sort Loippo, Liisa
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description Tämän pro gradu -tutkielman tavoitteena oli tutkia ja luoda parempi käsitys siirtotyöläisten työhyvinvoinnin kehityksestä viestinnällisten käytäntöjen kautta vuokratyössä. Tämä toteutettiin analysoimalla siirtotyöläisten ja vuokratyöfirmojen edustajien käsityksiä interpersonaalisen viestinnän ja työhyvinvoinnin välisistä yhteyksistä heidän työyhteisössään. Lisäksi tutkimuksessa kartoitettiin tapoja tukea siirtotyöläisten viestinnällisiä kokemuksia suomalaisessa vuokratyössä. Tämän pro gradun tutkimuskysymys on: ’Millaisia mielikuvia siirtotyöläisillä ja vuokratyöfirmojen edustajilla on interpersonaalisen viestinnän ja työhyvinvoinnin välisistä yhteyksistä siirtotyössä?'. Tutkimus toteutettiin laadullisesta näkökulmasta, tiedonkeruumenetelmänä puolistrukturoidut haastattelut ja analyysimenetelmänä konstruktivistinen ankkuroitu teoria (constructivist grounded theory). Kaiken kaikkiaan haastatteluja suoritettiin viisi, joista kolme oli siirtotyöläisten ja kaksi muuta vuokratyöfirmojen edustajien kanssa. Valmiiden haastattelujen analyysin avulla kehitettiin malli viestinnällisestä työhyvinvoinnista. Tulokset ryhmiteltiin kuuteen luokkaan, joiden havaittiin rakentavan työhyvinvointia viestinnän kautta. Nämä luokiteltiin jäsenyydeksi, yhteistyöksi, autonomiaksi, tueksi, tiedonkuluksi ja jatkuvuudeksi. Luokkien väliset yhteydet osoittavat, että siirtotyöläisten yleinen työhyvinvointikokemus perustuu näiden luokkien yhtäaikaiseen toteutukseen. Kaiken kaikkiaan siirtotyöläiset kokivat työhyvinvointinsa myönteisenä. Esitetyt havainnot jaettiin suomalaiselle vuokratyöfirmalle, jonka kanssa tutkimus toteutettiin yhteistyössä. Tulokset tarjoavat vuokratyöfirmalle katsauksen Suomeen saapuvien siirtotyöläisten kokemuksista sekä käytännön ehdotuksia viestintäkäytäntöihin. The aim of this master’s thesis was to research and gain a better understanding of the development of migrant employees’ wellbeing at work through communicative practices in temporary agency employment. This was done by analyzing migrant workers’ and employment agency representatives’ perceptions of the connections between interpersonal communication and workplace wellbeing in their work community. Additionally, the present study seeks ways to support the communicative experiences of migrant temporary agency workers in the Finnish sector of temporary agency work. The presented research question is: ‘What perceptions do migrant workers and employment agency representatives have of the links between interpersonal communication and wellbeing in temporary migrant work?’. The research was done from a qualitative stance, with semi-structured interviews as a data collection method and constructivist grounded theory (CGT) approach for data analysis. Altogether five interviews were conducted, three with migrant workers and two with employment agency representatives. These individuals were either employed at or recruiting workers for a tourist resort in Finnish Lapland. A model of Communicative Workplace Wellbeing was developed through an analysis of the completed interviews. The findings were grouped into six categories which were perceived to construct wellbeing at work through communication. These were termed membership, cooperation, autonomy, support, information flow and continuity. The connections between these categories illustrate that the general experience of workplace wellbeing for migrant workers is built on the collaborative presence of these categories. Overall, the interviewed migrant workers perceived their workplace experiences as positive. The presented findings were shared with a Finnish temporary employment agency working in cooperation with this research. The findings present the employment agency with a review of the migrant workers’ experiences who arrive to Finland along with practical suggestions for future communication practices.
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spellingShingle Loippo, Liisa Constructing workplace wellbeing through interpersonal communication : migrant workers in Finnish agency work temporary agency employment temporary agency workers work-related migration constructivist grounded theory määräaikainen vuokratyö vuokratyöntekijät työhön liittyvä muuttoliike konstruktivistinen ankkuroitu teoria Intercultural Communication (maisteriohjelma) Master's Degree Programme in Intercultural Communication 3134 keskinäisviestintä vuokratyö työhyvinvointi maahanmuuttajat siirtotyöläiset työvoimatoimistot kulttuurienvälinen viestintä interpersonal communication temporary agency work well-being at work migrants migrant workers employment agencies intercultural communication
title Constructing workplace wellbeing through interpersonal communication : migrant workers in Finnish agency work
title_full Constructing workplace wellbeing through interpersonal communication : migrant workers in Finnish agency work
title_fullStr Constructing workplace wellbeing through interpersonal communication : migrant workers in Finnish agency work Constructing workplace wellbeing through interpersonal communication : migrant workers in Finnish agency work
title_full_unstemmed Constructing workplace wellbeing through interpersonal communication : migrant workers in Finnish agency work Constructing workplace wellbeing through interpersonal communication : migrant workers in Finnish agency work
title_short Constructing workplace wellbeing through interpersonal communication
title_sort constructing workplace wellbeing through interpersonal communication migrant workers in finnish agency work
title_sub migrant workers in Finnish agency work
title_txtP Constructing workplace wellbeing through interpersonal communication : migrant workers in Finnish agency work
topic temporary agency employment temporary agency workers work-related migration constructivist grounded theory määräaikainen vuokratyö vuokratyöntekijät työhön liittyvä muuttoliike konstruktivistinen ankkuroitu teoria Intercultural Communication (maisteriohjelma) Master's Degree Programme in Intercultural Communication 3134 keskinäisviestintä vuokratyö työhyvinvointi maahanmuuttajat siirtotyöläiset työvoimatoimistot kulttuurienvälinen viestintä interpersonal communication temporary agency work well-being at work migrants migrant workers employment agencies intercultural communication
topic_facet 3134 Intercultural Communication (maisteriohjelma) Master's Degree Programme in Intercultural Communication constructivist grounded theory employment agencies intercultural communication interpersonal communication keskinäisviestintä konstruktivistinen ankkuroitu teoria kulttuurienvälinen viestintä maahanmuuttajat migrant workers migrants määräaikainen vuokratyö siirtotyöläiset temporary agency employment temporary agency work temporary agency workers työhyvinvointi työhön liittyvä muuttoliike työvoimatoimistot vuokratyö vuokratyöntekijät well-being at work work-related migration
url https://jyx.jyu.fi/handle/123456789/72859 http://www.urn.fi/URN:NBN:fi:jyu-202011276823
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