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[{"key": "dc.contributor.advisor", "value": "Tuunanen, Tuure", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Koitola, Roope", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2020-11-27T12:20:29Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2020-11-27T12:20:29Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2020", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/72857", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4ss\u00e4 pro gradu -tutkielmassa tutkitaan arvon yhteisluontia ja sen vaikutuksia palvelun k\u00e4yt\u00f6n jatkuvuuteen Lassila & Tikanojan j\u00e4tehuollon raportointi- ja johtamispalvelu Ymp\u00e4rist\u00f6netiss\u00e4. Tutkimuksen tavoitteena on ymm\u00e4rt\u00e4\u00e4 mitk\u00e4 tekij\u00e4t Ymp\u00e4rist\u00f6netiss\u00e4 mahdollistavat tai haittaavat arvon yhteisluontia sek\u00e4 mitk\u00e4 tekij\u00e4t Ymp\u00e4rist\u00f6netiss\u00e4 vaikuttavat positiivisesti palvelun k\u00e4yt\u00f6n jatkuvuuteen. Tutkimustuloksia hy\u00f6dynnet\u00e4\u00e4n Ymp\u00e4rist\u00f6netin kehityksess\u00e4 erityisesti palvelun ilmaisen kokeilujakson asiakaspysyvyyden osalta. Tutkielma koostuu teoriaosuudesta ja empiirisest\u00e4 tutkimuksesta. Teoriaosuus on toteutettu kirjallisuuskatsauksena, jossa m\u00e4\u00e4ritell\u00e4\u00e4n tutkimuksen kannalta keskeisimm\u00e4t k\u00e4sitteet ja tutustutaan arvon yhteisluontiin ja palvelun k\u00e4yt\u00f6n jatkuvuutta k\u00e4sitteleviin viitekehyksiin ja malleihin. Teoriaosuuden lopussa kirjallisuuskatsauksen perusteella luodaan tutkimusta ohjaamaan arvon yhteisluonnin ja palvelun k\u00e4yt\u00f6n jatkuvuuden teorioita yhdist\u00e4v\u00e4 viitekehys. Empiirisess\u00e4 tutkimuksessa observoitiin ja haastateltiin Ymp\u00e4rist\u00f6netin k\u00e4ytt\u00e4ji\u00e4. Tutkimuksen tuloksena havaittiin, ett\u00e4 Ymp\u00e4rist\u00f6netin arvon yhteisluonnin mahdollistavat ja k\u00e4yt\u00f6n jatkuvuuteen positiivisesti vaikuttavat tekij\u00e4t olivat suurelta osin samoja. Arvon yhteisluonnin mahdollistavia ja k\u00e4yt\u00f6n jatkuvuuteen positiivisesti vaikuttaneita tekij\u00f6it\u00e4 olivat palvelun helppok\u00e4ytt\u00f6isyys, odotukset k\u00e4ytt\u00f6\u00e4 kohtaan ja niiden realisoituminen, hy\u00f6dyllisyys ja tyytyv\u00e4isyys k\u00e4ytt\u00f6\u00f6n. Ymp\u00e4rist\u00f6netin arvon yhteisluontia haittaavia tekij\u00f6it\u00e4 olivat tukitoimintojen puute, ep\u00e4realistiset odotukset ja datan saatavuuden viive. Tutkimuksen tulokset olivat yksitt\u00e4isi\u00e4 poikkeuksia lukuun ottamatta linjassa aikaisemman tutkimuksen kanssa.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "This master's thesis examines value co-creation and its effects on usage continuation in Lassila & Tikanoja's waste management reporting and management service Ymp\u00e4rist\u00f6netti. The aim of the study is to understand which factors in Ymp\u00e4rist\u00f6netti enable or hinder value co-creation and which factors have a positive effect on usage continuation of the service. The research results will be utilized in the development of the Ymp\u00e4rist\u00f6netti, especially to enhance customer retention of the free trial period of the service. The thesis consists of a theoretical part and empirical research. The theory part has been implemented as a literature review, which defines the most important concepts for the research and introduces frameworks and models regarding value co-creation continuation of service usage. At the end of the theory section, a reference framework combining theories value co-creation and service usage continuation is created to guide the research on the basis of the literature review. The empirical study observed and interviewed users of the Ymp\u00e4rist\u00f6netti. As a result of the study, it was found that the factors in Ymp\u00e4rist\u00f6netti that enable value co-creation and that have a positive effect on the usage continuation were largely the same. Factors enabling value co-creation and positively influencing the usage continuation were ease of use of the service, expectations for use and realization of those expectations, usefulness and satisfaction with use. Factors hindering value co-creation in Ymp\u00e4rist\u00f6netti were lack of support functions, unrealistic expectations and delays in data availability. The results of the study, with a few exceptions, were in line with the previous study.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2020-11-27T12:20:29Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2020-11-27T12:20:29Z (GMT). No. of bitstreams: 0\n Previous issue date: 2020", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "83", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "arvon yhteisluonti", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "palvelul\u00e4ht\u00f6inen ajattelu", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "k\u00e4yt\u00f6n jatkuvuus", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Arvon yhteisluonti Ymp\u00e4rist\u00f6netiss\u00e4 ja sen vaikutukset k\u00e4yt\u00f6n jatkuvuuteen", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202011276821", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "restrictedAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "palvelut", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "arvo", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "arvonluonti", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "The author has not given permission to make the work publicly available electronically. Therefore the material can be read only at the archival workstation at Jyv\u00e4skyl\u00e4 University Library (https://kirjasto.jyu.fi/en/workspaces/facilities).", "language": "en", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "Tekij\u00e4 ei ole antanut lupaa avoimeen julkaisuun, joten aineisto on luettavissa vain Jyv\u00e4skyl\u00e4n yliopiston kirjaston arkistoty\u00f6semalta. Ks. https://kirjasto.jyu.fi/fi/tyoskentelytilat/laitteet-ja-tilat..", "language": "fi", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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