Business intelligence system implementation and design framework a public sector case study

Liiketoimintatiedon hallintaa on yleisesti ottaen tutkittu suhteellisen paljon, mutta siihen liittyvä järjestelmä ja sen käyttöönotto on saanut vähemmän huomiota. Erityisesti sellaisia tutkimuksia, jotka tarkastelevat BI-järjestelmiä teknisen näkökulman ulkopuolella, on harvassa. Tämä tutkimus paikk...

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Main Author: Kaasalainen, Viljami
Other Authors: Informaatioteknologian tiedekunta, Faculty of Information Technology, Informaatioteknologia, Information Technology, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2020
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/71617
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author Kaasalainen, Viljami
author2 Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_facet Kaasalainen, Viljami Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä Kaasalainen, Viljami Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_sort Kaasalainen, Viljami
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description Liiketoimintatiedon hallintaa on yleisesti ottaen tutkittu suhteellisen paljon, mutta siihen liittyvä järjestelmä ja sen käyttöönotto on saanut vähemmän huomiota. Erityisesti sellaisia tutkimuksia, jotka tarkastelevat BI-järjestelmiä teknisen näkökulman ulkopuolella, on harvassa. Tämä tutkimus paikkaa kyseistä aukkoa käsittelemällä BI-järjestelmien käyttöönottoa projektipäällikön näkökulmasta. Tutkimuksessa käsitellään erilaisia kysymyksiä, harkintoja ja ongelmia liittyen BI-projekteihin, sekä kyseisiin valintoihin tarjotaan opastus-ta ja suosituksia perustuen aikaisempiin tutkimuksiin. Tällainen lähestymistapa itsessään olisi jo riittävä peruste uudelle tutkimukselle, mutta sen lisäksi tutkimuksessa käsitellään julkisen ja yksityisen sektorin eroja liiketoimintatiedon hallinnassa. Alustava hypoteesi kysymykseen on, että sektorien välillä löytyisi selkeitä eroja. Tutkimuksen tärkeimpänä tavoitteena oli luoda viitekehys, joka suunniteltiin ja toteutettiin seuraamalla suunnittelututkimuksen periaatteita ja hyödyntämällä DSRM-prosessimallia. Viitekehyksen tarkoituksena on vastata käyttöönottoprojektien tärkeimpiin kysymyksiin, ja se sisältää tietoa BI-järjestelmien tietolähteistä, tiedonkäsittelystä, tietovarastoista, sovelluksista, käyttäjistä ja koulutuksesta. Sen kehittäminen ja testaaminen toteutettiin erään julkisen sektorin organisaation käyttöönottoprojektissa. Viitekehys ja projekti etenivät yhtäaikaisesti, ja kehittämisprosessi kesti kuukausia, mikä mahdollisti perusteellisen analysoinnin. Viitekehyksen arvioitiin olevan riittävän kattava ja hyödyllinen, jotta sen avulla on mahdollista toteuttaa BI-järjestelmän käyttöönotto ja vastata siihen liittyviin tärkeisiin kysymyksiin. Lisäksi sektorien välisten erojen liittyen BI-järjestelmiin todettiin olevan vähäisiä. Business intelligence could be considered a well-researched topic, but there is a limited amount of studies about BI systems and their implementation. Especially studies that consider BI systems outside of the technical point of view are rare. This research will do so by examining BI system implementation from the view of a project manager. Common technical decisions, design choices, and considerations of BI projects were defined and explained, but also guidance and recommendations based on previous studies were provided. This alone can be considered as a sufficient justification for a research topic, but an additional theme is present in this study. The relation and differences between BI in the public and private sectors were studied and the initial hypothesis expected clear differences. The main objective of the research was to create a framework, that was designed and developed by following the design science research methodology and by utilizing the DSRM process model. The framework includes information about different components and parts of BI systems, such as data sources, data processing methods, data warehouses, software, users, and training. The framework was continuously developed and tested in a real business environment, and the implementation project and the research study progressed in tandem. The process took months and it allowed a very in-depth analysis. The framework was evaluated as being sufficient enough to assist with common problematics and questions of BI implementation projects and considering a public sector case in the context of BI system implementation, the conclusion is that the differences compared to a private sector case are minor.
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spellingShingle Kaasalainen, Viljami Business intelligence system implementation and design framework : a public sector case study implementation Tietojärjestelmätiede Information Systems Science 601 käyttöönotto projektinhallinta järjestelmäarkkitehtuuri tietojärjestelmät tiedonhallinta yritykset business intelligence organisaatiot tieto- ja viestintätekniikka tietotekniikka-ala tietovarastot julkinen sektori introduction (deployment) project management systems architecture data systems information management enterprises organisations (systems) information and communications technology information technology sector data warehouses public sector
title Business intelligence system implementation and design framework : a public sector case study
title_full Business intelligence system implementation and design framework : a public sector case study
title_fullStr Business intelligence system implementation and design framework : a public sector case study Business intelligence system implementation and design framework : a public sector case study
title_full_unstemmed Business intelligence system implementation and design framework : a public sector case study Business intelligence system implementation and design framework : a public sector case study
title_short Business intelligence system implementation and design framework
title_sort business intelligence system implementation and design framework a public sector case study
title_sub a public sector case study
title_txtP Business intelligence system implementation and design framework : a public sector case study
topic implementation Tietojärjestelmätiede Information Systems Science 601 käyttöönotto projektinhallinta järjestelmäarkkitehtuuri tietojärjestelmät tiedonhallinta yritykset business intelligence organisaatiot tieto- ja viestintätekniikka tietotekniikka-ala tietovarastot julkinen sektori introduction (deployment) project management systems architecture data systems information management enterprises organisations (systems) information and communications technology information technology sector data warehouses public sector
topic_facet 601 Information Systems Science Tietojärjestelmätiede business intelligence data systems data warehouses enterprises implementation information and communications technology information management information technology sector introduction (deployment) julkinen sektori järjestelmäarkkitehtuuri käyttöönotto organisaatiot organisations (systems) project management projektinhallinta public sector systems architecture tiedonhallinta tieto- ja viestintätekniikka tietojärjestelmät tietotekniikka-ala tietovarastot yritykset
url https://jyx.jyu.fi/handle/123456789/71617 http://www.urn.fi/URN:NBN:fi:jyu-202009035737
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