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[{"key": "dc.contributor.author", "value": "Varjonen, Jessica", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2020-07-28T07:03:50Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2020-07-28T07:03:50Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2020", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/71259", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Kandidaatintutkimuksessani tarkastelen viestint\u00e4- ja vuorovaikutustaitojen osaamisen merkityst\u00e4 puhtaus- ja kiinteist\u00f6palvelualalla. Puhtaus- ja kiinteist\u00f6palvelualan ty\u00f6teht\u00e4vi\u00e4 on mahdollista saada ilman kyseess\u00e4 olevan alan tutkintoa ja esimerkiksi siivoojan ty\u00f6n olen kuullut usein mainittavan ty\u00f6aksi, jota kuka tahansa voi tehd\u00e4. T\u00e4m\u00e4n vuoksi on mielenkiintoista tarkastella viestint\u00e4- ja vuorovaikutustaitojen merkityst\u00e4 ei-akateemisen alan ty\u00f6teht\u00e4vien kannalta.\n\nTutkimuskysymykseni ovat:\n\n1. Kuinka hyvin \u00e4idinkielen ammatillisen tutkinnon pakolliset \u00e4idinkielen osat -eli viestint\u00e4- ja vuorovaikutusosaa-\nminen- tukevat puhtaus- ja kiinteist\u00f6palvelualan ammatteihin opiskelua?\n\n2. Mill\u00e4 tavalla vaativaa erityist\u00e4 tukea tarvitsevien alan opiskelijoiden opettaja ja ohjaaja n\u00e4kev\u00e4t t\u00e4m\u00e4n oppiaineen merkityksen?\n\nTutkimukseni fokuksessa on vaativaa erityist\u00e4 tukea tarvitsevat opiskelijat, ja oppiaineen merkityst\u00e4 tarkastellaan tutkimuksessani heid\u00e4n kannaltaan. Vastaavasta kohderyhm\u00e4st\u00e4 oli vaikeaa l\u00f6yt\u00e4\u00e4 aikaisempaa tutkimusta, ja minulle tarjoutui mahdollisuus haastatella tutkimukseeni opettajaa sek\u00e4 ohjaajaa, joilla oli pitk\u00e4 ty\u00f6kokemus vaativaa erityist\u00e4 tukea tarvitsevien opiskelijoiden parissa ty\u00f6skentelyst\u00e4. Tutkimukseni aineisto muodostuu siis kahden edell\u00e4 mainitun henkil\u00f6n haastattelusta ja tutkimukseni taustalla on ammatillisen koulutuksen viestint\u00e4- ja vuorovaikutusosaamisen pakolliset osaamistavoitteet.\n\nAineiston purkamiseen k\u00e4ytin teemoittelua l\u00f6yt\u00e4\u00e4kseni haastatteluaineistosta tutkimuskysymyksieni kannalta olennaisimmat asiat. Aineiston analysoimiseen hy\u00f6dynsin teorial\u00e4ht\u00f6ist\u00e4 sis\u00e4ll\u00f6nanalyysia.\n\nTutkimuksessani selvisi konkreettisien esimerkkien kautta, ett\u00e4 viestint\u00e4- ja vuorovaikutustaidot ovat olennaisia taitoja my\u00f6s puhtaus- ja kiinteist\u00f6palvelualalla. Erityisesti asiakaspalvelutaidot, alalle tyypillisien tekstien ymm\u00e4rt\u00e4minen ja digitaaliset taidot n\u00e4ytt\u00e4ytyiv\u00e4t alan opetushenkil\u00f6kunnan silmiss\u00e4 t\u00e4rkein\u00e4 taitoina. Samalla tutkimukseni tarjoaa my\u00f6s n\u00e4k\u00f6kulmia siihen, mitk\u00e4 alan sis\u00e4ll\u00f6ist\u00e4 n\u00e4ytt\u00e4ytyv\u00e4t erityisen haastavina vaativaa erityist\u00e4 tukea tarvitseville opiskelijoille heit\u00e4 opettavien henkil\u00f6iden n\u00e4k\u00f6kulmasta.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2020-07-28T07:03:50Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2020-07-28T07:03:50Z (GMT). No. of bitstreams: 0\n Previous issue date: 2020", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "26", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.title", "value": "Viestint\u00e4- ja vuorovaikutustaitojen osaamisen merkitys puhtaus- ja kiinteist\u00f6palvelualalla : tutkinto, ty\u00f6el\u00e4m\u00e4 ja vaativa erityinen tuki", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "bachelor thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202007285408", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Bachelor's thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Kandidaatinty\u00f6", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Humanistis-yhteiskuntatieteellinen tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Humanities and Social Sciences", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Kieli- ja viestint\u00e4tieteiden laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Language and Communication Studies", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Suomen kieli", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Finnish", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_7a1f", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "bachelorThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "309", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "sosiaaliset taidot", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kiinteist\u00f6ala", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "\u00e4idinkieli", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "oppimisk\u00e4sitykset", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "ammatillinen koulutus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "erityinen tuki", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "viestint\u00e4", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "siivousala", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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