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[{"key": "dc.contributor.advisor", "value": "Riivari, Elina", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Helvola, Jenni", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2020-07-16T05:31:35Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2020-07-16T05:31:35Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2020", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/71186", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4m\u00e4n pro gradu -tutkielman tavoitteena on tutkia kohdeyrityksen henkil\u00f6st\u00f6n kokemuksia organisaatiokulttuurin eri osa-alueista ja muodostaa kokonaisvaltainen k\u00e4sitys sen t\u00e4m\u00e4nhetkisest\u00e4 tilasta. Lis\u00e4ksi tavoitteena on selvitt\u00e4\u00e4 organisaatiokulttuurin mahdollisia kehityskohteita. Tutkimus toteutettiin tapaustutkimuksena. Organisaatiokulttuuria tutkittiin monimenetelm\u00e4isell\u00e4 tutkimusotteella, jotta tutkittavasta ilmi\u00f6st\u00e4 saatiin mahdollisimman monipuolista tietoa. Tutkimuksen empiirinen aineisto ker\u00e4ttiin asiakaspalvelualalla toimivasta yrityksest\u00e4, joka toimi nelj\u00e4ll\u00e4 paikkakunnalla Suomessa. Aineisto ker\u00e4ttiin marras-joulukuussa 2018. Kvantitatiivinen tutkimusaineisto ker\u00e4ttiin kohdeyrityksess\u00e4 toteutetulla henkil\u00f6st\u00f6kyselyll\u00e4, jossa kohderyhm\u00e4n\u00e4 olivat ty\u00f6ntekij\u00e4t, esimiehet ja asiantuntijat. Kvantitatiivisen aineiston analysointiin k\u00e4ytettiin tilastollisia menetelmi\u00e4, kuten t-testi\u00e4 ja yksisuuntaista varianssianalyysi\u00e4. Kvalitatiivinen aineisto ker\u00e4ttiin teemahaastatteluilla, joiden kohderyhm\u00e4n\u00e4 olivat ty\u00f6ntekij\u00e4t ja esimiehet. Kvalitatiivinen aineisto analysoitiin sis\u00e4ll\u00f6nanalyysi\u00e4 hy\u00f6dynt\u00e4en.\nTutkimuksessa havaittiin, ett\u00e4 henkil\u00f6st\u00f6 kokee organisaatiokulttuurin p\u00e4\u00e4asiassa heid\u00e4n oman toimipisteens\u00e4 ja l\u00e4hity\u00f6yhteis\u00f6ns\u00e4 tasolla eik\u00e4 koko yrityksen yhteist\u00e4 organisaatiokulttuuria koeta olevan. Tutkimuksen tulosten perusteella kohdeyrityksen toiminnan hajanaisuus sek\u00e4 kohdeyrityksess\u00e4 tapahtunut liiketoimintakauppa vaikuttavat organisaatiokulttuurin muodostumiseen. Tulosten mukaan kohdeyrityksen toimipisteiss\u00e4 on omia alakulttuureita, joissa toimitaan omanlaisten toimintamallien mukaan. Tutkimuksessa nousi esille useita kehityskohteita, joista keskeisimm\u00e4t ovat viestint\u00e4 ja tiedonkulku sek\u00e4 yhten\u00e4isen organisaatiokulttuurin kehitt\u00e4minen. Johtop\u00e4\u00e4t\u00f6ksen\u00e4 voidaan sanoa, ett\u00e4 viestinn\u00e4n parantamisella, toimintatapojen yhdenmukaistamisella sek\u00e4 organisaatiokulttuurin kehitt\u00e4misell\u00e4 voidaan vaikuttaa positiivisesti lukuisiin asioihin kohdeyrityksess\u00e4, esimerkiksi yhteis\u00f6llisyyden parantumiseen, sitoutumisen kasvamiseen ja vaihtuvuuden pienenemiseen.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2020-07-16T05:31:35Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2020-07-16T05:31:35Z (GMT). No. of bitstreams: 0\n Previous issue date: 2020", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "89", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "sitoutuneisuus", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Organisaatiokulttuurin tutkimus asiakaspalveluyrityksess\u00e4", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202007165343", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4 University School of Business and Economics", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4n yliopiston kauppakorkeakoulu", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Taloustieteet", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Business and Economics", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Johtaminen", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Management and Leadership", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.collaborator", "value": "business", "language": "", "element": "contractresearch", "qualifier": "collaborator", "schema": "yvv"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "yvv.contractresearch.initiative", "value": "student", "language": "", "element": "contractresearch", "qualifier": "initiative", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "restrictedAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "20424", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "yhteis\u00f6llisyys", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "ilmapiiri", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "organisaatiokulttuuri", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tapaustutkimus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "viestint\u00e4", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "The author has not given permission to make the work publicly available electronically. Therefore the material can be read only at the archival workstation at Jyv\u00e4skyl\u00e4 University Library (https://kirjasto.jyu.fi/en/workspaces/facilities).", "language": "en", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "Tekij\u00e4 ei ole antanut lupaa avoimeen julkaisuun, joten aineisto on luettavissa vain Jyv\u00e4skyl\u00e4n yliopiston kirjaston arkistoty\u00f6semalta. Ks. https://kirjasto.jyu.fi/fi/tyoskentelytilat/laitteet-ja-tilat..", "language": "fi", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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