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[{"key": "dc.contributor.advisor", "value": "Pulkkinen, Mirja", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Yrj\u00e4n\u00e4, Laura", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2020-06-29T09:52:09Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2020-06-29T09:52:09Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2020", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/70972", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Ohjelmistorobotiikka (RPA) on uudehko teknologia, joka mahdollistaa\nmanuaalisten ja rutiininomaisten prosessien automatisoinnin vapauttaen\nresursseja ja s\u00e4\u00e4st\u00e4en aikaa sek\u00e4 kustannuksia. T\u00e4m\u00e4n pro gradu -tutkielman\ntavoitteena on tutkia RPA-projektien onnistumista toimittajan n\u00e4k\u00f6kulmasta\nsek\u00e4 edist\u00e4\u00e4 RPA-tutkimusalueen yleist\u00e4 ymm\u00e4rryst\u00e4. Tutkimuksessa\nkeskityttiin keskeisimpien RPA-projektien menestyskriteerien sek\u00e4\nmenestystekij\u00f6iden tunnistamiseen RPA-toimittajan n\u00e4k\u00f6kulmasta laadullista\ntapaustutkimusmenetelm\u00e4\u00e4 hy\u00f6dynt\u00e4m\u00e4ll\u00e4. Tapaustutkimuksen kohdeyritys\non pieni suomalainen ohjelmistoyritys. Kirjallisuuskatsaus k\u00e4y l\u00e4pi RPAteknologiaa yleisell\u00e4 tasolla eri n\u00e4k\u00f6kulmista, IT-projektien onnistumisen\nteoreettista taustaa sek\u00e4 RPA-implementaatioiden onnistumiseen vaikuttavia\ntekij\u00f6it\u00e4 aikaisemmista tapaustutkimuksista. T\u00e4m\u00e4n pohjalta tutkimuksen\nempiirisen osan tarkoituksena oli vastata tutkimuskysymyksiin ja luoda\nyksityiskohtaisempi ymm\u00e4rrys ilmi\u00f6ist\u00e4 keskittyen RPA-toimittajan\nn\u00e4k\u00f6ulmaan. Tutkimuksen tulosten perusteella RPA-hankkeiden keskeisimm\u00e4t\nmenestyskriteerit toimittajan n\u00e4k\u00f6kulmasta ovat projektin vaikutus\nasiakkaaseen, projektinhallinnallinen menestys, jatkuvuuden saavuttaminen\nensimm\u00e4isen asiakkaan kanssa toteutetun projektin tuloksena sek\u00e4 oppiminen\nniin yrityksen\u00e4 sis\u00e4isesti kuin my\u00f6s asiakkaan prosessiymp\u00e4rist\u00f6\u00f6n ja\ntoimintaan liittyen. RPA-projektien menestystekij\u00f6it\u00e4 koskeviin havaintoihin\ntutkimustulosten perusteella sis\u00e4ltyy oikeiden ihmisten osallistuminen,\nprosessin analysointi ja automatisoinnin m\u00e4\u00e4rittely, projektiviestint\u00e4,\nprojektinhallinta sek\u00e4 asiakkaan vakuuttaminen. Tutkielmassa esitetyt tulokset\nvahvistavat aikaisemmassa kirjallisuudessa esiintyvi\u00e4 havaintoja samalla\ntuoden uudenlaista n\u00e4k\u00f6kulmaa RPA-projektien tutkimusalueeseen. Tuloksia\nvoidaan hy\u00f6dynt\u00e4\u00e4 RPA-toimittajayrityksen kommunikaation ja\ntoimintatapojen tukena osana projektity\u00f6t\u00e4.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Robotic Process Automation (RPA) is a relatively new technology that enables the automation of processes that involve manual and routine tasks, freeing up resources and saving time and costs. The aim of this Master\u2019s thesis is to investigate the success of RPA projects from the supplier perspective and advance overall understanding of RPA projects, as well as extend the body of knowledge in the still emerging research area of RPA. The research focused on identifying the project success criteria and the project success factors of RPA projects from the supplier point of view. A qualitative case study method was applied to explore the RPA project success attributes from the supplier perspective. The case company of this study is a small Finnish software company. The literature provided the theoretical background of IT project success as well as implications of RPA success from prior case studies. Building on this, the empirical part of the study aimed to answer the research questions and create a more detailed and comprehensive understanding of the phenomena focusing on the supplier point of view in RPA projects. The results of the study suggest the following success criteria for RPA projects from the supplier perspective: impact on customer, project management success, achieving continuum as a result of the first project with the customer, and learning both internally as well as in relation to the customer's process environment and operations. The findings on the success factors of RPA projects include involving the right people, analyzing the process and defining the automation, project communication, project management, and convincing the customer. The results of the study support the findings in the previous literature, while introducing a new perspective to the research area of RPA projects. The results can be utilized to support the communication and operating methods of an RPA supplier company as part of the project work.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Miia Hakanen (mihakane@jyu.fi) on 2020-06-29T09:52:09Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2020-06-29T09:52:09Z (GMT). No. of bitstreams: 0\n Previous issue date: 2020", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "55", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "Robotic Process Automation", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "RPA", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Exploring RPA project success from the supplier perspective", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202006295158", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.collaborator", "value": "business", "language": "", "element": "contractresearch", "qualifier": "collaborator", "schema": "yvv"}, {"key": "yvv.contractresearch.funding", "value": "2200", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "yvv.contractresearch.initiative", "value": "student", "language": "", "element": "contractresearch", "qualifier": "initiative", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "menestystekij\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "projektit", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "menestyminen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tavarantoimittajat", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "success factors", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "projects", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "success", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "suppliers", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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