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[{"key": "dc.contributor.author", "value": "Lehto, Anni", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2020-06-12T13:15:59Z", "language": "", "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2020-06-12T13:15:59Z", "language": "", "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2020", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/69912", "language": "", "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Viime vuosien aikana maahanmuuttajien osuus terveydenhuollon asiakkaina on noussut, ja terveydenhuollon ammattilaisilta vaaditaan nyt yh\u00e4 enemm\u00e4n kyky\u00e4 ty\u00f6skennell\u00e4 eri taustoista tulevien ihmisten kanssa. Muun muassa haasteet viestinn\u00e4ss\u00e4, tulkkien k\u00e4ytt\u00f6, ja asiakkaiden mahdolliset traumataustat voivat lis\u00e4t\u00e4 ty\u00f6n aiheuttamaa stressi\u00e4 ja vaikuttaa ty\u00f6hyvinvointiin. \r\nT\u00e4m\u00e4 tutkimus tarkastelee l\u00e4\u00e4kinn\u00e4llisen kuntoutuksen ammattilaisten n\u00e4kemyksi\u00e4 kulttuurienv\u00e4lisest\u00e4 vuorovaikutuksesta, kompetenssista ja ty\u00f6hyvinvoinnista. Aineisto ker\u00e4ttiin haastattelemalla kuutta l\u00e4\u00e4kinn\u00e4llisen kuntoutuksen ammattilaista, mink\u00e4 j\u00e4lkeen se analysoitiin laadullisen sis\u00e4ll\u00f6nanalyysin avulla.\r\nHaastatteluissa ilmenneit\u00e4 teemoja olivat muun muassa tulkkien rooli vuorovaikutuksessa maahanmuuttajapotilaiden kanssa, mahdolliset traumataustat, sek\u00e4 oletetut kulttuurierot. N\u00e4m\u00e4 tekij\u00e4t saattavat vaikeuttaa vuorovaikutusta ja tehd\u00e4 ty\u00f6skentelyst\u00e4 ty\u00f6l\u00e4\u00e4mp\u00e4\u00e4. Toisaalta, samanlaiset tekij\u00e4t usein my\u00f6s hankaloittavat vuorovaikutusta ja ty\u00f6t\u00e4 suomalaisten potilaiden kanssa. Muun muassa joustavuus, aiempi kokemus sek\u00e4 ammattimainen ty\u00f6ote koetaan hy\u00f6dylliseksi, kuten my\u00f6s yleinen tiet\u00e4mys maahanmuuttajapotilaan l\u00e4ht\u00f6maan tilanteesta. Ty\u00f6skenteleminen eri taustoista tulevien ihmisten kanssa auttaa my\u00f6s tulevissa kohtaamisissa, ja ty\u00f6tavat, joita opitaan maahanmuuttajia hoitaessa voivat olla avuksi my\u00f6s muiden potilaiden kanssa.\r\nTy\u00f6skentely maahanmuuttajapotilaiden kanssa, ja siihen liittyv\u00e4t tekij\u00e4t, her\u00e4tt\u00e4v\u00e4t sek\u00e4 positiivisia ett\u00e4 negatiivisia tunteita, ja aineisto viittaa siihen, ett\u00e4 suurin osa ty\u00f6hyvinvointia heikent\u00e4vist\u00e4 tekij\u00f6ist\u00e4 liittyy ty\u00f6n organisointiin, ei niink\u00e4\u00e4n kulttuurieroihin vuorovaikutuksessa.\r\nT\u00e4m\u00e4n tutkimuksen perusteella voidaan tehd\u00e4 suosituksia muun muassa terveydenhuollon ammattilaisten koulutukseen sek\u00e4 huomioita tulkkitoimistoille. Lis\u00e4ksi muutokset ty\u00f6n organisointiin saattaisivat parantaa l\u00e4\u00e4kinn\u00e4llisen kuntoutuksen ammattilaisten ty\u00f6hyvinvointia.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "In the past few years, the amount of immigrant patients has increased in public healthcare, and the ability to work with people from various backgrounds is required more and more from the healthcare providers. For example, the challenges in interaction, the use of interpreters, and the possible traumatic backgrounds of the patients could add to the strain of the work, and thus also affect the well-being at work. \r\nThis thesis examines medical rehabilitation professionals\u2019 perceptions on intercultural interaction, competence, and well-being at work in relation to working with immigrant patients. The data was gathered by interviewing six medical rehabilitation professionals, after which the transcribed interviews were analysed with the Qualitative Content Analysis method and its directed approach.\r\nThemes such as the role of interpreters in the appointments with immigrant patients, the traumatic backgrounds of some patients, and perceived cultural differences with the immigrant patients came up during the interviews. These aspects may complicate the interaction and make the work more laborious. On the other hand, similar factors often also complicate the interaction and work with Finnish patients. Abilities such as flexibility, previous experience and a professional manner, together with some general knowledge about the conditions in the immigrant patients\u2019 countries of origin, are seen to be helpful in the patient interaction. Also, encountering people from various backgrounds helps in future encounters, and the things learned in interaction with immigrant patients can be useful also in all patient interactions.\r\nWorking with immigrant patients evokes both positive and negative emotions, and the data implies that most of the issues that might decrease well-being at work are related to the organisation of work, not cultural differences in interaction as such.\r\nThis study shows implications for the training of the medical rehabilitation professionals, as well as for the interpretation agencies. Also, the data suggests that changes in the organisation of work could improve the medical rehabilitation professionals\u2019 well-being at work.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2020-06-12T13:15:59Z\r\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2020-06-12T13:15:59Z (GMT). No. of bitstreams: 0\r\n Previous issue date: 2020", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "95", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "immigrant patients", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "intercultural competence", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Medical rehabilitation professionals\u2019 perceptions on intercultural interaction, competence, and well-being at work", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202006124157", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Humanistis-yhteiskuntatieteellinen tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Humanities and Social Sciences", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Kieli- ja viestint\u00e4tieteiden laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Language and Communication Studies", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Intercultural Management and Communication", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Intercultural Management and Communication", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "3136", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "terveydenhuolto", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "ty\u00f6hyvinvointi", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tulkit", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kulttuurienv\u00e4lisyys", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "maahanmuuttajat", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kulttuurierot", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "vuorovaikutus", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kulttuurienv\u00e4linen viestint\u00e4", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "l\u00e4\u00e4kinn\u00e4llinen kuntoutus", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kulttuurienv\u00e4linen vuorovaikutus", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "public health service", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "well-being at work", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "interpreters", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "interculturalism", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "migrants", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "cultural differences", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "interaction", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "intercultural communication", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "medical rehabilitation", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "intercultural interaction", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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