Sustainability communication on social media a study on the most sustainable brands in Finland

Today’s consumers are becoming increasingly conscious about sustainability issues. For this reason, it is essentially important for companies to not only address these issues, but also transparently and authentically communicate about them. Social media created various possibilities for companies to...

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Main Author: Artemova, Alexandra
Other Authors: Kauppakorkeakoulu, School of Business and Economics, Taloustieteet, Business and Economics, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2020
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/69769
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author Artemova, Alexandra
author2 Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä
author_facet Artemova, Alexandra Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä Artemova, Alexandra Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä
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description Today’s consumers are becoming increasingly conscious about sustainability issues. For this reason, it is essentially important for companies to not only address these issues, but also transparently and authentically communicate about them. Social media created various possibilities for companies to communicate about their sustainability initiatives in an engaging way in order to establish a positive brand image and reputation, as well as meaningful organization-stakeholder relationships. The need for additional research on the topic of sustainability communication on social media led to development of the key objective of this thesis, which is to gain understanding of the role of social media in sustainability communication through the prism of the most sustainable Finnish brands. The research goal was achieved through studying the prior literature on the topic, as well as conducting both qualitative and quantitative content analyses. As a result of this study, it was possible to understand the main focus of social media communication of the sustainable Finnish brands, to analyse how sustainability-related messages are communication on social media of these brands, as well as to test whether sustainability communication on these brands’ social media affect stakeholder engagement. Also, as a result of achieving the key objective, practical recommendations for communicating sustainability initiatives were developed and proposed for the companies. Thus, the crucial importance of sustainability communication has been emphasized in both previous literature on the topic, as well as the empirical findings of this study. In addition to confirming the overall value of sustainability communication on the corporate social media channels, it has also been identified that companies acknowledge all three essentially important elements of sustainability and actively utilise different opportunities provided by social media for communicating sustainability in an interesting and engaging way. However, some differences related to the influence of sustainability-related content on stakeholder engagement were identified in this study as well.
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spellingShingle Artemova, Alexandra Sustainability communication on social media : a study on the most sustainable brands in Finland sustainability sustainability communication social media communication sustainable brands Finnish brands Markkinointi Marketing 20423 sosiaalinen media viestintä brändäys brändit kestävä kehitys yhteisöviestintä yritysvastuu social media communication branding brands sustainable development organisational communication and public relations corporate responsibility
title Sustainability communication on social media : a study on the most sustainable brands in Finland
title_full Sustainability communication on social media : a study on the most sustainable brands in Finland
title_fullStr Sustainability communication on social media : a study on the most sustainable brands in Finland Sustainability communication on social media : a study on the most sustainable brands in Finland
title_full_unstemmed Sustainability communication on social media : a study on the most sustainable brands in Finland Sustainability communication on social media : a study on the most sustainable brands in Finland
title_short Sustainability communication on social media
title_sort sustainability communication on social media a study on the most sustainable brands in finland
title_sub a study on the most sustainable brands in Finland
title_txtP Sustainability communication on social media : a study on the most sustainable brands in Finland
topic sustainability sustainability communication social media communication sustainable brands Finnish brands Markkinointi Marketing 20423 sosiaalinen media viestintä brändäys brändit kestävä kehitys yhteisöviestintä yritysvastuu social media communication branding brands sustainable development organisational communication and public relations corporate responsibility
topic_facet 20423 Finnish brands Marketing Markkinointi branding brands brändit brändäys communication corporate responsibility kestävä kehitys organisational communication and public relations social media social media communication sosiaalinen media sustainability sustainability communication sustainable brands sustainable development viestintä yhteisöviestintä yritysvastuu
url https://jyx.jyu.fi/handle/123456789/69769 http://www.urn.fi/URN:NBN:fi:jyu-202006084026
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