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[{"key": "dc.contributor.advisor", "value": "N\u00e4yh\u00e4, Annukka", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.advisor", "value": "Hausner, Vera", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Karjalainen, Inka", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2020-06-08T07:06:23Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2020-06-08T07:06:23Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2020", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/69746", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Matkailu- ja turismiala ovat kasvaneet merkitt\u00e4v\u00e4sti viimeisen vuosisadan aikana ja t\u00e4m\u00e4 on huomattavissa my\u00f6s arktisilla alueilla. Risteilyturismista on tullut suosituin turismin muoto Arktiksella ja t\u00e4m\u00e4 on lis\u00e4nnyt huolta risteilyn haitallisista vaikutuksista. T\u00e4m\u00e4n vuoksi risteily-yritysten on yh\u00e4 t\u00e4rke\u00e4mp\u00e4\u00e4 huomioida toiminnassaan yritysvastuu ja raportoida siit\u00e4 avoimesti.\n\nT\u00e4m\u00e4n tutkielman tarkoituksena on lis\u00e4t\u00e4 ymm\u00e4rryst\u00e4 Arktiksella operoivien risteily-yritysten vastuullisuusraportointik\u00e4yt\u00e4nteist\u00e4. Tarkoituksena on selvitt\u00e4\u00e4 mit\u00e4 ja miten arktisella alueella toimivat risteily-yritykset raportoivat vastuullisuudesta, sek\u00e4 verrata raportointik\u00e4yt\u00e4nteit\u00e4 raportoinnin parhaisiin k\u00e4yt\u00e4nt\u00f6ihin ja selvitt\u00e4\u00e4 mit\u00e4 tehd\u00e4\u00e4n hyvin ja mit\u00e4 voitaisiin parantaa. Teoreettinen osuus k\u00e4sittelee yritysvastuuta ja vastuullisuusraportointia, kest\u00e4vyytt\u00e4 risteilyturismissa sek\u00e4 aiempaa kirjallisuutta risteily-yritysten vastuullisuusraportointiin liittyen. Tutkimusmenetelm\u00e4n\u00e4 k\u00e4ytet\u00e4\u00e4n laadullista sis\u00e4ll\u00f6nanalyysi\u00e4, sek\u00e4 joitakin kvantitatiivisia elementtej\u00e4. Empiirinen data koostuu 15 arktisella alueella toimivan risteily-yrityksen nettisivuista, uusimmista vastuullisuusraporteista ja muista nettisivuilla olevista vastuullisuutta k\u00e4sittelevist\u00e4 dokumenteista.\n\nTulokset osoittavat, ett\u00e4 arktisten risteily-yritysten vastuullisuusraportointik\u00e4yt\u00e4nteet ovat alkutekij\u00f6iss\u00e4\u00e4n, ja lis\u00e4\u00e4 vastuullisuusraportteja tarvitaan. Useimmat viestiv\u00e4t vastuullisuudesta nettisivuillaan ja vain muutama tarjoaa vastuullisuusraportin. Muodollisia vastuullisuusraportointi-viitekehyksi\u00e4 ja varmennuksia ei k\u00e4ytet\u00e4. Raportoitu informaatio ja sen m\u00e4\u00e4r\u00e4 vaihtelee merkitt\u00e4v\u00e4sti yritysten v\u00e4lill\u00e4, mutta useimmat raportoivat pehme\u00e4\u00e4 dataa sosiaalisista, ymp\u00e4rist\u00f6llisist\u00e4 ja teknisist\u00e4 aspekteista, kun taas taloudellisia aspekteja huomioidaan v\u00e4hemm\u00e4n. Positiivisista seikoista viestit\u00e4\u00e4n mielell\u00e4\u00e4n, kun taas negatiiviset asiat j\u00e4tet\u00e4\u00e4n raportoimatta. Jotta raportti tarjoaisi aidon kuvan yrityksen vastuullisuusty\u00f6st\u00e4, sen tulee koskea sek\u00e4 positiivisia ett\u00e4 negatiivisia olennaisia aspekteja, kuten raportoinnin parhaat k\u00e4yt\u00e4nn\u00f6t painottavat. Sidosryhmien sitouttamisen tulisi olla avainasemassa, kun m\u00e4\u00e4ritell\u00e4\u00e4n olennaisia asioita joista raportoida. Tulokset my\u00f6s osoittavat, ett\u00e4 enemm\u00e4n numeerista dataa, kuten mitattavia tavoitteita ja tietoa suoriutumisesta, tarvitaan. Kun raportointi keskittyy olennaisiin seikkoihin ja numeeriseen dataan, vertailu eri risteily-yritysten v\u00e4lill\u00e4 helpottuu. T\u00e4m\u00e4 voisi asettaa risteily-yrityksille painetta huomioida enemm\u00e4n vastuullisuusaspekteja ja parantaa vastuullisuusraportointik\u00e4yt\u00e4nteit\u00e4.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "The travel and tourism industry has grown over the last century and this can also be seen in the Arctic destinations. As cruise tourism has become the primary form of tourism in the Arctic, the concerns for its negative impacts have increased as well. Thus, it is increasingly important for the Arctic cruise operators to take Corporate Social Responsibility (CSR) issues into account and transparently communicate about them.\n\nThis thesis aims to increase the understanding of the CSR reporting practices of the cruise lines that operate in the Arctic. The purpose is to find out what kind of CSR in-formation Arctic cruise operators are reporting and how they are reporting it, as well as compare their reporting practices to the best practices to find out what is done well and what could be improved. The theoretical background covers the concept of CSR and CSR reporting, as well as discusses sustainability in cruise tourism and earlier research on CSR reporting in cruise tourism. Qualitative content analysis, with some quantitative elements, was chosen for research approach. The empirical data consisted of content analysis of 15 Arctic cruise operators\u2019 websites, latest CSR reports and other CSR enclosures. \n\nThe findings indicate that Arctic cruise operators\u2019 CSR reporting practices are still in its infancy, and more CSR reports are needed. The majority discloses CSR information on their websites, whereas only a few provide CSR reports. Also, the use of formal report-ing guidelines and third-party verifications are non-existent. The type and amount of reported CSR information vary significantly between cruise lines; however, it commonly consists of soft data regarding social, environmental and technical aspects, whereas eco-nomic aspects are less addressed. The findings suggest that positive aspects are reported willingly, whereas negative issues are communicated less. However, to provide a complete and honest picture of CSR performance, the focus must be on both positive and negative material, or relevant, issues, as the best practices have emphasized. When defining material issues that should be included in CSR reports, stakeholder engagement should play a key role. The findings also indicate the need for more hard data, including information on performance and measurable targets. Reporting numeric data on material issues would enable comparisons between different cruise lines based on their CSR performance. This could create pressure for the cruise lines to take CSR issues seriously into account and improve their reporting practices.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2020-06-08T07:06:23Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2020-06-08T07:06:23Z (GMT). No. of bitstreams: 0\n Previous issue date: 2020", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "90", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "CSR reporting", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "sustainability", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "cruise tourism", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "CSR reporting in the Arctic cruise tourism : a content analysis of Arctic cruise operators' CSR disclosures", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202006084004", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4 University School of Business and Economics", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4n yliopiston kauppakorkeakoulu", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Taloustieteet", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Business and Economics", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Yritysten ymp\u00e4rist\u00f6johtaminen", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Corporate Environmental Management", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "20425", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "arktinen alue", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "risteilyt", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "yritysvastuu", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "matkailu", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "arctic region", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "cruises", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "corporate responsibility", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tourism", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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