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[{"key": "dc.contributor.author", "value": "Nevalainen, Julia", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2020-05-28T10:49:03Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2020-05-28T10:49:03Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2020", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/69276", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4ss\u00e4 maisterintutkielmassa tavoitteena oli kuvata viestinn\u00e4n ammattilaisten k\u00e4sityksi\u00e4 ja\nkokemuksia organisaatioidensa kriisiviestinn\u00e4st\u00e4. Tavoitteena oli my\u00f6s kuvata kriisiviestinn\u00e4n\nk\u00e4yt\u00e4nteit\u00e4 viestinn\u00e4n ammattilaisten ty\u00f6ss\u00e4. Tutkimuskohteena olivat organisaatioiden kriisit,\nkriisiviestint\u00e4 organisaatioiden ja sidosryhmien v\u00e4lill\u00e4 sek\u00e4 viestinn\u00e4n ammattilaisten ty\u00f6ss\u00e4\u00e4n\nk\u00e4ytt\u00e4m\u00e4t kriisiviestinn\u00e4n k\u00e4yt\u00e4nteet. Tutkimus oli laadullinen ja havainnoitava aineisto koostui\nseitsem\u00e4st\u00e4 teemahaastattelusta. Haastateltavat olivat viestinn\u00e4n ammattilaisia eri\norganisaatioista ja heill\u00e4 oli kokemusta organisaatioidensa kriisiviestinn\u00e4st\u00e4.\nAnalyysimenetelm\u00e4n\u00e4 k\u00e4ytettiin aineistol\u00e4ht\u00f6ist\u00e4 sis\u00e4ll\u00f6nanalyysi\u00e4.\nTutkielman tulosten perusteella organisaatiokriisit viestinn\u00e4n ammattilaisten ty\u00f6ss\u00e4 ovat usein\norganisaation maineeseen tai sosiaaliseen mediaan liittyvi\u00e4 kriisej\u00e4. Kriisit voivat luoda\nnegatiivisia vaikutuksia ja her\u00e4tt\u00e4\u00e4 ep\u00e4varmuutta organisaatioiden sidosryhmiss\u00e4. Tulosten\nmukaan sidosryhm\u00e4t kaipaavat tietoa erityisesti poikkeuksellisissa kriisitilanteissa, jonka vuoksi\norganisaatioiden kriisiviestint\u00e4 ja tiedonjakaminen on t\u00e4rke\u00e4\u00e4. Organisaatioiden kriisiviestint\u00e4\nkoostuu sek\u00e4 sis\u00e4isen ett\u00e4 ulkoisen kriisiviestinn\u00e4n k\u00e4yt\u00e4nteist\u00e4. Tulosten perusteella\norganisaatioiden on perusteltua k\u00e4ytt\u00e4\u00e4 niin sis\u00e4isen kuin ulkoisen kriisiviestinn\u00e4n kanavia\ntiedon jakamisessa, jotta saadaan eri sidosryhm\u00e4t tavoitettua.\nTutkielman tulosten mukaan kriisiviestinn\u00e4n tulee olla inhimillist\u00e4, avointa, nopeaa ja\ntotuudenmukaista. Kriisiviestinn\u00e4n k\u00e4yt\u00e4nteiss\u00e4 korostetaan jatkuvaa kriisivalmiusajattelua ja\nsen yll\u00e4pit\u00e4mist\u00e4 organisaatioissa, koska kriisit saattavat synty\u00e4 yht\u00e4kki\u00e4. Kriisiviestint\u00e4\u00e4 tulee\najatella osana viestinn\u00e4n ammattilaisen ty\u00f6t\u00e4 ja organisaation viestint\u00e4\u00e4. Kriisiviestint\u00e4 on\ntehostettua ja aktiivista viestint\u00e4\u00e4, jota ei n\u00e4hd\u00e4 irrallisena toimintona p\u00e4ivitt\u00e4isest\u00e4\nviestinn\u00e4st\u00e4. Tuloksista k\u00e4vi ilmi, ett\u00e4 mik\u00e4li organisaation sis\u00e4inen viestint\u00e4 toimii\nkriisitilanteissa, oli siit\u00e4 helpompi viesti\u00e4 talon ulkopuolelle. Organisaation sis\u00e4isen viestinn\u00e4n\ntoimivuus heijastuu siis my\u00f6s kriisiviestinn\u00e4n onnistumiseen.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2020-05-28T10:49:03Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2020-05-28T10:49:03Z (GMT). No. of bitstreams: 0\n Previous issue date: 2020", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "57", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "kriisiviestinn\u00e4n k\u00e4yt\u00e4nteet", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "organisaatiokriisit", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "sosiaalisen median kriisit", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "viestinn\u00e4n ammattilaiset", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Viestinn\u00e4n ammattilaisten k\u00e4sityksi\u00e4 ja kokemuksia organisaatioiden kriisiviestinn\u00e4st\u00e4", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202005283533", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Humanistis-yhteiskuntatieteellinen tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Humanities and Social Sciences", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Kieli- ja viestint\u00e4tieteiden laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Language and Communication Studies", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": 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