Perceptions on intercultural communication training academic and practical implications

This thesis focuses on intercultural training. Specifically, the study will analyze some trainings organized for companies’ employees sent abroad for international assignments. The aim of this study is to find out different perceptions of the trainer and trainees on intercultural training. Tradition...

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Main Author: Sette, Lucrezia
Other Authors: Humanistis-yhteiskuntatieteellinen tiedekunta, Faculty of Humanities and Social Sciences, Kieli- ja viestintätieteiden laitos, Department of Language and Communication Studies, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2020
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/69215
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author Sette, Lucrezia
author2 Humanistis-yhteiskuntatieteellinen tiedekunta Faculty of Humanities and Social Sciences Kieli- ja viestintätieteiden laitos Department of Language and Communication Studies Jyväskylän yliopisto University of Jyväskylä
author_facet Sette, Lucrezia Humanistis-yhteiskuntatieteellinen tiedekunta Faculty of Humanities and Social Sciences Kieli- ja viestintätieteiden laitos Department of Language and Communication Studies Jyväskylän yliopisto University of Jyväskylä Sette, Lucrezia Humanistis-yhteiskuntatieteellinen tiedekunta Faculty of Humanities and Social Sciences Kieli- ja viestintätieteiden laitos Department of Language and Communication Studies Jyväskylän yliopisto University of Jyväskylä
author_sort Sette, Lucrezia
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description This thesis focuses on intercultural training. Specifically, the study will analyze some trainings organized for companies’ employees sent abroad for international assignments. The aim of this study is to find out different perceptions of the trainer and trainees on intercultural training. Traditional and critical scholars’ points of view will be also analysed and compared in order to elaborate suggestions for future developments. Moreover, the thesis will consider possible differences between the clients' expectations and the actual results of the training. Accordingly, the gata gathering will be conducted firstly through a survey addressed to trainees before the training and an interview with the trainer. Subsequently, trainees will be interviewed on their perceived outcomes of the training. The purpose of this research is to elaborate trainees’ feedback on the training and compare it to the trainer’s perspective in order to find potential problematic aspects of intercultural training. The analysis of these data will allow the thesis to make suggestions on how to develop the trainings. Also, intercultural encounters are becoming part of every-day life and an important aspect of international companies. Thus, also intercultural training is becoming a very common type of business and a much requested service. This phenomenon needs to be studied in order to effectively help expatriates and their families overcome the fear of "diversity", avoiding stereotypes and understanding inequalities. In this way, it is possible to help expats feeling satisfied with their working and private life, even if far away from home.
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spellingShingle Sette, Lucrezia Perceptions on intercultural communication training : academic and practical implications intercultural communication training intercultural competence traditional scholars critical scholars Intercultural Communication (maisteriohjelma) Master's Degree Programme in Intercultural Communication 3134 kouluttajat harjoittelijat yhtiöt havainnot kulttuurienvälisyys kulttuurienvälinen viestintä oppiminen kulttuuri viestintä koulutus trainers (education) trainees companies (business enterprises) perceptions (mental objects) interculturalism intercultural communication learning culture communication education and training
title Perceptions on intercultural communication training : academic and practical implications
title_full Perceptions on intercultural communication training : academic and practical implications
title_fullStr Perceptions on intercultural communication training : academic and practical implications Perceptions on intercultural communication training : academic and practical implications
title_full_unstemmed Perceptions on intercultural communication training : academic and practical implications Perceptions on intercultural communication training : academic and practical implications
title_short Perceptions on intercultural communication training
title_sort perceptions on intercultural communication training academic and practical implications
title_sub academic and practical implications
title_txtP Perceptions on intercultural communication training : academic and practical implications
topic intercultural communication training intercultural competence traditional scholars critical scholars Intercultural Communication (maisteriohjelma) Master's Degree Programme in Intercultural Communication 3134 kouluttajat harjoittelijat yhtiöt havainnot kulttuurienvälisyys kulttuurienvälinen viestintä oppiminen kulttuuri viestintä koulutus trainers (education) trainees companies (business enterprises) perceptions (mental objects) interculturalism intercultural communication learning culture communication education and training
topic_facet 3134 Intercultural Communication (maisteriohjelma) Master's Degree Programme in Intercultural Communication communication companies (business enterprises) critical scholars culture education and training harjoittelijat havainnot intercultural communication intercultural communication training intercultural competence interculturalism kouluttajat koulutus kulttuuri kulttuurienvälinen viestintä kulttuurienvälisyys learning oppiminen perceptions (mental objects) traditional scholars trainees trainers (education) viestintä yhtiöt
url https://jyx.jyu.fi/handle/123456789/69215 http://www.urn.fi/URN:NBN:fi:jyu-202005263467
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