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[{"key": "dc.contributor.advisor", "value": "Valkonen, Tarja", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Kaartinen, Viivi", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2020-03-09T06:37:54Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2020-03-09T06:37:54Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2020", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/68100", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4m\u00e4n tutkielman tavoitteena oli tarkastella luottamusta ja sen rakentamista kansainv\u00e4listen konfliktien sovittelussa sovittelijan n\u00e4k\u00f6kulmasta. Tutkielmassa haettiin vastauksia siihen, mit\u00e4 luottamus on, millainen sen merkitys on ja miten sit\u00e4 rakennetaan kansainv\u00e4listen konfliktien sovittelussa. Tutkielma toteutettiin laadullisena tutkimuksena. Tutkimuksen aineisto ker\u00e4ttiin teemahaastatteluilla suomalaisilta konfliktinratkaisun ammattilaisilta, haastattelut toteutettiin joko s\u00e4hk\u00f6posti- tai puhelinhaastatteluina. Haastatteluja tehtiin yhteens\u00e4 kuusi. Haastatteluaineisto analysoitiin aineistol\u00e4ht\u00f6isesti laadullisella sis\u00e4ll\u00f6nanalyysill\u00e4. \n\nTutkimuksen tulosten mukaan luottamus on t\u00e4rke\u00e4 osa kansainv\u00e4listen konfliktien sovittelua. Tulokset osoittavat, ett\u00e4 luottamuksen n\u00e4hd\u00e4\u00e4n olevan osa sovittelun osapuolten v\u00e4list\u00e4 suhdetta, sitoutumista ja yhteisi\u00e4 kokemuksia. Sovittelu edist\u00e4\u00e4 niin konfliktinratkaisua kuin sovittelun osapuolten v\u00e4list\u00e4 viestint\u00e4\u00e4 ja vuorovaikutusta muun muassa viem\u00e4ll\u00e4 sovittelua eteenp\u00e4in ja lis\u00e4\u00e4m\u00e4ll\u00e4 avoimuutta ja supportiivista viestint\u00e4\u00e4. Sovittelua koskeva institutionaalinen luottamus on my\u00f6s t\u00e4rke\u00e4 osa luottamusta kansainv\u00e4listen konfliktien sovittelussa.\n\nTulosten perusteella luottamuksen rakentamiseen liittyy monia eri seikkoja. Luottamuksen rakentamisessa t\u00e4rke\u00e4\u00e4 on esimerkiksi sovittelijan viestint\u00e4osaaminen, ammattitaito ja maine sek\u00e4 konfliktin tunteminen ja monipuolisen vuorovaikutuksen mahdollistaminen sovittelun osapuolten v\u00e4lill\u00e4. Luottamuksen uudelleenrakentaminen edellytt\u00e4\u00e4 sovittelijalta luottamuksen uudelleenrakentamiseen keskittyv\u00e4\u00e4 vuorovaikutusta. Tuloksista k\u00e4y ilmi, ett\u00e4 luottamuksen rakentamiseen kansainv\u00e4listen konfliktien sovittelussa liittyy monia haasteita, jotka kytkeytyv\u00e4t konfliktin kontekstiin, erilaisiin kulttuureihin ja sovittelun osapuolten asenteisiin sek\u00e4 tiedon ja osaamisen hy\u00f6dynt\u00e4miseen.\n\nTutkimuksen tulokset vahvistavat aikaisempia n\u00e4kemyksi\u00e4 siit\u00e4, millainen merkitys luottamuksella on konfliktinratkaisussa ja kuinka luottamusta on mahdollista rakentaa. Tutkielma lis\u00e4\u00e4 ymm\u00e4rryst\u00e4 luottamuksen rakentamiseen liittyvist\u00e4 haasteista kansainv\u00e4listen konfliktien sovittelussa ja tuo esille tarpeen monipuoliselle ja helposti sovellettavalle tutkimukselle luottamuksesta ja konfliktinratkaisusta.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Miia Hakanen (mihakane@jyu.fi) on 2020-03-09T06:37:54Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2020-03-09T06:37:54Z (GMT). No. of bitstreams: 0\n Previous issue date: 2020", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "81", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "kansainv\u00e4liset konfliktit", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "luottamuksen rakentaminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Sovittelija luottamuksen rakentajana kansainv\u00e4lisiss\u00e4 konflikteissa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202003092335", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Humanistis-yhteiskuntatieteellinen tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Humanities and Social Sciences", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Kieli- ja viestint\u00e4tieteiden laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Language and Communication Studies", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Viestint\u00e4", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Communication", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "3135", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "viestint\u00e4", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "sovittelu", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "luottamus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "vuorovaikutus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "konfliktit", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "konfliktinratkaisu", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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