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[{"key": "dc.contributor.advisor", "value": "Tuunanen, Tuure", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Auvinen, Annemari", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2020-02-11T07:17:06Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2020-02-11T07:17:06Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2020", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/67795", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Pro gradu -tutkielma tarkastelee arvon yhteisluontia viidess\u00e4 B2B- ja kuluttaja-tietoj\u00e4rjestelm\u00e4ss\u00e4. Ty\u00f6n viitekehyksen\u00e4 on kuluttajatietoj\u00e4rjestelmien arvon yhteisluonnin (CIS) malli, joka koostuu j\u00e4rjestelm\u00e4n arvolupauksista sek\u00e4 kuluttajaa motivoivista arvoajureista. Ty\u00f6ss\u00e4 hy\u00f6dynnet\u00e4\u00e4n viidest\u00e4 erilaisesta j\u00e4rjestelm\u00e4st\u00e4 Laddering-haastattelumenetelm\u00e4ll\u00e4 ker\u00e4tty\u00e4 data-aineistoa. Ty\u00f6n tavoitteena on selvitt\u00e4\u00e4, miten arvot jakautuvat CIS-mallin arvolupauksiin ja arvoajureihin eli teemoihin sek\u00e4 l\u00f6ytyyk\u00f6 arvojen jakautumisessa eroja B2B- ja kuluttajatietoj\u00e4rjestelmien v\u00e4lill\u00e4. Tulokset osoittavat, ett\u00e4 j\u00e4rjestelmien v\u00e4lill\u00e4 on eroja eik\u00e4 j\u00e4rjestelm\u00e4n tyypist\u00e4 voida suoraan p\u00e4\u00e4tell\u00e4, millaisia arvo-ja kuluttajat siihen liitt\u00e4v\u00e4t. Hy\u00f6tyarvot ovat enemmist\u00f6n\u00e4 B2B-j\u00e4rjestelmiss\u00e4, kun taas kuluttajatietoj\u00e4rjestelmiss\u00e4 on selv\u00e4sti enemm\u00e4n hedonistisia arvoja, mutta arvot riippuvat enemm\u00e4n j\u00e4rjestelm\u00e4n luonteesta kuin B2B-j\u00e4rjestelmiss\u00e4. Teemoista merkitt\u00e4vimm\u00e4t ovat palvelukokemus sek\u00e4 tavoitteet ja tulokset. Lis\u00e4ksi B2B-j\u00e4rjestelmien aineistoissa arvoja on paljon k\u00e4yt\u00f6n sosiaalinen luonne \u2013teemassa, ja kuluttajatietoj\u00e4rjestelmiss\u00e4 merkityksellisten teemojen joukossa ovat osallistuminen palvelun tuotantoon ja k\u00e4yt\u00f6n konteksti. Hy\u00f6tyarvoista olennaisimmat arvot liittyv\u00e4t tehokkuuteen ja hedonistisista arvoista sosiaalisuuteen, identiteettiin ja itsens\u00e4 kehitt\u00e4miseen. Tutkimus osoittaa lis\u00e4ksi, ett\u00e4 CIS-malli yhdess\u00e4 Laddering-menetelm\u00e4n kanssa l\u00f6yt\u00e4\u00e4 erinomaisesti kuluttajan palveluj\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6n liitt\u00e4v\u00e4t arvot.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "This master\u2019s thesis examines value co-creation in five different B2B and con-sumer information systems. The thesis utilizes a framework for value co-creation in consumer information systems (CIS). The CIS framework consists of system value propositions enabling value co-creation and value drivers driv-ing consumers. Data is collected from five different information systems with a Laddering interviewing technique. The object is to find out how values are distributed in value proportions and value drivers of the CIS model and com-pare results in B2B and consumer information systems. The results show that there are differences between the systems but it is impossible to define values based on a type of the system. The most common values in B2B systems are utilitarian values. The consumer information systems include more hedonic values than B2B systems but the values depend more on the characteristics of the system. The most remarkable themes are service process experience and customer goals and outcomes. In addition, social nature of use is a common theme in B2B systems and in consumer information systems customer partici-pation in service production and context of use. The results also show that the most common utilitarian values are related to efficiency and hedonic values to social relationships, identity and developing oneself. The research also con-firms that the CIS model with the Laddering technique reveals the values users associate to the information system.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Miia Hakanen (mihakane@jyu.fi) on 2020-02-11T07:17:06Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2020-02-11T07:17:06Z (GMT). No. of bitstreams: 0\n Previous issue date: 2020", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "83", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "arvon yhteisluoti", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "palvelulogiikka CIS", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "kuluttajatietoj\u00e4rjestelm\u00e4", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "B2B", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Arvojen jakautuminen teemoihin tarkasteltaessa arvojen yhteisluontia IT-avusteisissa palveluissa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202002112043", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "arvot", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "arvo", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "asiakkaat", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "palvelut", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "arvonluonti", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "asiakasl\u00e4ht\u00f6isyys", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "liiketoiminta", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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