Invocation of artificial intelligence in payroll

This master’s thesis studies invocation of artificial intelligence in payroll and how it could eventually improve firm’s performance. Artificial intelligence is coming or is already is in use on nearly all fields of life and payroll is no exception to this. Use of artificial intelligence is coming m...

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Päätekijä: Kylämies, Jaakko
Muut tekijät: Informaatioteknologian tiedekunta, Faculty of Information Technology, Informaatioteknologia, Information Technology, Jyväskylän yliopisto, University of Jyväskylä
Aineistotyyppi: Pro gradu
Kieli:eng
Julkaistu: 2020
Aiheet:
Linkit: https://jyx.jyu.fi/handle/123456789/67112
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author Kylämies, Jaakko
author2 Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_facet Kylämies, Jaakko Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä Kylämies, Jaakko Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_sort Kylämies, Jaakko
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description This master’s thesis studies invocation of artificial intelligence in payroll and how it could eventually improve firm’s performance. Artificial intelligence is coming or is already is in use on nearly all fields of life and payroll is no exception to this. Use of artificial intelligence is coming more and more topical also on the field of payroll. Artificial intelligence is very complex technology to take use and it effects to entire service process, so implementation of artificial intelligence must be observed also from strategic and service process perspectives. In this study service modularity is being used to clarify service process and which matters need to be taken into account when planning implementation of artificial intelligence. The study was done by using empirical methods and re-searching observations both on service provider and customer side. Study resulted findings which indicated that balance between customization and standardization has a key role in answering to diverse customer needs and standardizing process, so that service provider could centralize all the core parts of the process. Study also found out that firms should think carefully what the benefit of artificial intelligence is and how it will affect to the whole service process and where it should first be taken into use.
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spellingShingle Kylämies, Jaakko Invocation of artificial intelligence in payroll business process outsourcing service modularity Tietojärjestelmätiede Information Systems Science 601 palkanlaskenta palkkahallinto tekoäly ulkoistaminen asiakkaat palvelujärjestelmät calculation of pay payroll administration artificial intelligence outsourcing customers service systems
title Invocation of artificial intelligence in payroll
title_full Invocation of artificial intelligence in payroll
title_fullStr Invocation of artificial intelligence in payroll Invocation of artificial intelligence in payroll
title_full_unstemmed Invocation of artificial intelligence in payroll Invocation of artificial intelligence in payroll
title_short Invocation of artificial intelligence in payroll
title_sort invocation of artificial intelligence in payroll
title_txtP Invocation of artificial intelligence in payroll
topic business process outsourcing service modularity Tietojärjestelmätiede Information Systems Science 601 palkanlaskenta palkkahallinto tekoäly ulkoistaminen asiakkaat palvelujärjestelmät calculation of pay payroll administration artificial intelligence outsourcing customers service systems
topic_facet 601 Information Systems Science Tietojärjestelmätiede artificial intelligence asiakkaat business process outsourcing calculation of pay customers outsourcing palkanlaskenta palkkahallinto palvelujärjestelmät payroll administration service modularity service systems tekoäly ulkoistaminen
url https://jyx.jyu.fi/handle/123456789/67112 http://www.urn.fi/URN:NBN:fi:jyu-202001071053
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