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[{"key": "dc.contributor.advisor", "value": "Taipalus, Toni", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Jokitalo, Sara", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2019-12-20T12:32:58Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2019-12-20T12:32:58Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2019", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/67006", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Kunnat ovat merkitta\u0308va\u0308 osa suomalaista yhteiskuntaa. Digitalisaatio ja muut ulkoiset muutospaineet korostavat tietoja\u0308rjestelmien merkitysta\u0308 kunnille. Uudet tietoja\u0308rjestelma\u0308t ja vanhojen kehitta\u0308minen aiheuttavat organisaatioissa muutosta, mihin liittyy usein muutosvastarintaa. Muutosvastarinta puolestaan lisa\u0308a\u0308 kuntien haasteita laadukkaiden palveluiden tarjoamisessa kuntalaisille. Ta\u0308ma\u0308n tutkimuksen tavoitteena on selvitta\u0308a\u0308, kuinka muutosvastarintaa ilmenee kuntien ja kuntien kaltaisten organisaatioiden tietoja\u0308rjestelma\u0308projekteissa seka\u0308 lo\u0308yta\u0308a\u0308 keinoja muutosvastarinnan ennaltaehka\u0308isyyn.Tutkimus toteutettiin kirjallisuuskatsauksena ja rakentuu kolmen sisa\u0308lto\u0308luvun varaan. Ensin ma\u0308a\u0308ritella\u0308a\u0308n tutkimuksen kannalta olennaiset ka\u0308sitteet. Ta\u0308ma\u0308n ja\u0308lkeen ka\u0308yda\u0308a\u0308n la\u0308pi kirjallisuutta muutosvastarintaan ja sen ennaltaehka\u0308isyyn liittyen seka\u0308 esitella\u0308a\u0308n muutosvastarinnan integroitu malli. Lopuksi analysoidaan mallin avulla kuntien ja kuntien kaltaisten organisaatioiden tietoja\u0308rjestelma\u0308projekteista tehtyja\u0308 tutkimuksia ja pyrita\u0308a\u0308n na\u0308in lo\u0308yta\u0308ma\u0308a\u0308n vastauksia tutkimuskysymyksiin. Tutkimuksen perusteella muutosvastarintaa esiintyi ja se ilmeni muun muassa haluttomuutena ottaa uusia tietoja\u0308rjestelmia\u0308 ka\u0308ytto\u0308o\u0308n. Syita\u0308 vastustamiselle oli erityisesti johdon osaamisen puute, kollegoiden negatiivinen suhtautuminen muutokseen seka\u0308 se, etta\u0308 muutoksen negatiiviset puolet na\u0308htiin positiivisia suurempina. Tulevaisuudessa na\u0308ita\u0308 asioita voitaisiin ennaltaehka\u0308ista\u0308 huomioimalla paremmin ka\u0308ytta\u0308jien tarpeet osallistamalla heita\u0308 muutosprosessin eri vaiheisiin seka\u0308 viestima\u0308lla\u0308 paremmin muutoksen myo\u0308nteisista\u0308 vaikutuksista.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Municipalities are a significant part of Finnish society. Digitalization and other external pressures for change underline the importance of information systems for municipalities. New information systems and the development of old ones are causing changes in organizations and resistance to change is related to this. Resistance to change increases the challenges for municipalities in providing quality services to their citizens. The aim of this study is to find out how resistance to change occurs in information system projects of municipalities and organizations such as municipalities, and to find ways to prevent resistance to change. The study was conducted as a literature review and it is built on three main chapters. First, the concepts relevant to the research are defined. This is followed by a review of the literature on resistance to change and its prevention and an integrated model of change resistance. Finally, the model is used to analyze research on information system projects by municipalities and organizations like municipalities, in order to find answers to the research questions. According to the study, resistance to change occurred and was manifested, among other things, by the reluctance to implement new information systems. The reasons for the resistance were in particular the lack of management skills, the negative attitude of colleagues towards the change and the fact that the negative aspects of the change were perceived as greater than the positive. In the future, these issues could be prevented by better addressing the needs of users by involving them at different stages of the change process and by better communicating the positive effects of change.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Miia Hakanen (mihakane@jyu.fi) on 2019-12-20T12:32:58Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2019-12-20T12:32:58Z (GMT). No. of bitstreams: 0\n Previous issue date: 2019", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "32", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.title", "value": "Muutosvastarinnan ennaltaehk\u00e4isy kuntien ja kuntien kaltaisten organisaatioiden tietoj\u00e4rjestelm\u00e4projekteissa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "bachelor thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201912205480", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Bachelor's thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Kandidaatinty\u00f6", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_7a1f", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "bachelorThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "projektit", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "muutosvastarinta", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tietoj\u00e4rjestelm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kunnat", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "muutos", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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