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[{"key": "dc.contributor.advisor", "value": "Valkonen, Tarja", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Henriksson, Karoliina", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2019-11-08T11:00:53Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2019-11-08T11:00:53Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2019", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/66271", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4m\u00e4n tutkielman tavoitteena on kuvata henkisesti kuormittavassa tilassa olleiden asiakkaiden kokemuksia ja k\u00e4sityksi\u00e4 hoitajan supportiivisesta vuorovaikutuksesta auttamiskeskustelussa. Tutkielmassa kuvataan sit\u00e4, millaisia kokemuksia ja k\u00e4sityksi\u00e4 asiakkailla on hoitajien antamasta tuesta kahdenkeskisiss\u00e4 keskustelutilanteissa. Aineisto ker\u00e4ttiin s\u00e4hk\u00f6isesti kirjoitusteht\u00e4v\u00e4n avulla, ja vastaajiksi etsittiin ihmisi\u00e4, jotka olivat kuormittavassa tilanteessa hakeneet terveydenhuollosta keskusteluapua. Aineisto koostui 35 eri vastauksesta, ja analyysi toteutettiin laadullisesti aineistol\u00e4ht\u00f6isen sis\u00e4ll\u00f6nanalyysin avulla.\n\nTulosten perusteella hoitajan supportiivisessa vuorovaikutuksessa merkitykselliseksi korostuu supportiivinen vuorovaikutusosaaminen. Hoitajien supportiivinen vuorovaikutusosaaminen parhaimmillaan tukee kuormittuneen ihmisen selviytymist\u00e4. Vastaajat n\u00e4kev\u00e4t t\u00e4rke\u00e4n\u00e4, ett\u00e4 hoitaja tukee asiakkaan avointa itsest\u00e4kertomista, toimii tavalla, jonka my\u00f6t\u00e4 asiakas tuntee itsens\u00e4 hyv\u00e4ksytyksi sek\u00e4 lis\u00e4\u00e4 asiakkaan ymm\u00e4rryst\u00e4 kuormittavasta tilanteesta. Haasteet hoitajien supportiivisessa vuorovaikutuksessa n\u00e4kyv\u00e4t supportiivisten vuorovaikutustaitojen puutteina tilanteissa, joissa asiakas ei koe tulevansa hyv\u00e4ksytyksi, joissa ilmenee tilannekohtaisia h\u00e4iritsevi\u00e4 tekij\u00f6it\u00e4 tai joissa asiakkaan ymm\u00e4rrys kuormittavasta tilanteesta ei kasva. Jos hoitajalla ei ole riitt\u00e4v\u00e4sti supportiivista vuorovaikutusosaamista, voi asiakas tulosten mukaan lopettaa avun hakemisen kokonaan.\n\nT\u00e4m\u00e4 tutkimus vahvistaa supportiivisen vuorovaikutusosaamisen merkityst\u00e4 osana auttamiskeskusteluja ja antaa terveydenhuollon toimijoille tietoa siit\u00e4, miten hoitajien koulutusta voitaisiin kehitt\u00e4\u00e4 vuorovaikutusosaamisen suhteen. Olisi t\u00e4rke\u00e4\u00e4, ett\u00e4 koulutuksessa vahvistettaisiin vuorovaikutusosaamisen tiedollista ja teoreettista ymm\u00e4rt\u00e4mist\u00e4. Hoitajien on t\u00e4rke\u00e4\u00e4 saada monipuolista tietoa supportiivisen vuorovaikutuksen ominaisluonteesta auttamiskeskustelun kaltaisessa vuorovaikutustilanteessa. On my\u00f6s hyv\u00e4 kehitt\u00e4\u00e4 hoitajien erilaisia supportiivisia vuorovaikutustaitoja, esimerkiksi kuuntelemisen ja nonverbaalisen vuorovaikutuksen taitoja.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2019-11-08T11:00:53Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2019-11-08T11:00:53Z (GMT). No. of bitstreams: 0\n Previous issue date: 2019", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "65", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "auttamiskeskustelu", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "supportiivinen vuorovaikutus", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "vuorovaikutusosaaminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Asiakkaiden k\u00e4sitykset ja kokemukset hoitajien supportiivisesta vuorovaikutuksesta : sosiaalinen tuki auttamiskeskustelussa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201911084789", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Humanistis-yhteiskuntatieteellinen tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Humanities and Social Sciences", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Kieli- ja viestint\u00e4tieteiden laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Language and Communication Studies", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Puheviestint\u00e4", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Speech Communication", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "3132", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "viestint\u00e4", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "psyykkinen kuormittavuus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "keskusteluapu", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "vuorovaikutus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "asiakkaat", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "selviytyminen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tukeminen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "hoitohenkil\u00f6st\u00f6", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "sosiaalinen tuki", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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