Value as an aid for understanding perceived service quality of digital services : the JYU faculty of information technology as a case study

Value as an aid for understanding perceived service quality of digital services the JYU faculty of information technology as a case study

Bibliographic Details
Main Author: Sood, Aseem
Other Authors: Informaatioteknologian tiedekunta, Faculty of Information Technology, Informaatioteknologia, Information Technology, Jyväskylän yliopisto, University of Jyväskylä, Tietojärjestelmätiede, Information Systems Science, 601
Format: Master's thesis
Language:eng
Published: 2019
Subjects:
perceived service quality
digital services
value assessment
service dominant logic
service logic
palvelumarkkinointi
arvonluonti
services marketing
value creation
Online Access: https://jyx.jyu.fi/handle/123456789/66040
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author Sood, Aseem
author2 Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä Tietojärjestelmätiede Information Systems Science 601
author_facet Sood, Aseem Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä Tietojärjestelmätiede Information Systems Science 601 Sood, Aseem
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spellingShingle Sood, Aseem Value as an aid for understanding perceived service quality of digital services : the JYU faculty of information technology as a case study perceived service quality digital services value assessment service dominant logic service logic palvelumarkkinointi arvonluonti services marketing value creation
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title Value as an aid for understanding perceived service quality of digital services : the JYU faculty of information technology as a case study
title_full Value as an aid for understanding perceived service quality of digital services : the JYU faculty of information technology as a case study
title_fullStr Value as an aid for understanding perceived service quality of digital services : the JYU faculty of information technology as a case study Value as an aid for understanding perceived service quality of digital services : the JYU faculty of information technology as a case study
title_full_unstemmed Value as an aid for understanding perceived service quality of digital services : the JYU faculty of information technology as a case study Value as an aid for understanding perceived service quality of digital services : the JYU faculty of information technology as a case study
title_short Value as an aid for understanding perceived service quality of digital services
title_sort value as an aid for understanding perceived service quality of digital services the jyu faculty of information technology as a case study
title_sub the JYU faculty of information technology as a case study
title_txtP Value as an aid for understanding perceived service quality of digital services : the JYU faculty of information technology as a case study
topic perceived service quality digital services value assessment service dominant logic service logic palvelumarkkinointi arvonluonti services marketing value creation
topic_facet arvonluonti digital services palvelumarkkinointi perceived service quality service dominant logic service logic services marketing value assessment value creation
url https://jyx.jyu.fi/handle/123456789/66040 http://www.urn.fi/URN:NBN:fi:jyu-201910254605
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