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[{"key": "dc.contributor.advisor", "value": "Pulkkinen, Mirja", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Makkonen, Maija", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2019-10-18T05:20:01Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2019-10-18T05:20:01Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2019", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/65940", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Digitalisaatio on ilmi\u00f6, joka n\u00e4kyy koko yhteiskunnassa ja kaikilla toimialoilla. Se vaikuttaa niin vakiintuneiden yritysten toimintaan kuin mahdollistaa uudenlaisen liiketoiminnan syntymisen. Rakennus- ja kiinteist\u00f6alan voidaan tutkimuksen perusteella todeta olevan muita toimialoja per\u00e4ss\u00e4 digitalisaation etenemisen ja digitaalisuuden hy\u00f6dynt\u00e4misen osalta. T\u00e4ss\u00e4 pro gradu -tutkimuksessa tarkastellaan digitalisaatiota kiinteist\u00f6palveluja tuottavien yritysten n\u00e4k\u00f6kulmasta. Tutkimusongelmaksi m\u00e4\u00e4riteltiin miten digitalisaatio\nn\u00e4kyy kiinteist\u00f6palveluja tuottavissa yrityksiss\u00e4. Digitalisaatiota ja digitaalista\ntransformaatiota tarkastellaan ensin kirjallisuuskatsauksen perusteella. Tutkimuksessa k\u00e4ytet\u00e4\u00e4n teoriana digitaalisen transformaation mallia, teknologia-organisaatio-toimintaymp\u00e4rist\u00f6 \u2013viitekehyst\u00e4 sek\u00e4 toissijaista ohjelmistoliiketoimintaa. Empiirinen tutkimus toteutettiin kvalitatiivisena eli laadullisena monitapaustutkimuksena. Tutkimusta varten haastateltiin viitt\u00e4 henkil\u00f6\u00e4, jotka edustivat nelj\u00e4\u00e4 eri kiinteist\u00f6palvelualan yrityst\u00e4.\nHaastatteluaineisto analysoitiin sis\u00e4ll\u00f6nanalyysi\u00e4 hy\u00f6dynt\u00e4en. Tulokset ryhmiteltiin kolmeen p\u00e4\u00e4kategoriaan jotka koskivat digitalisaation vaikutuksia yrityksen sis\u00e4iseen tehokkuuteen, ulkoisiin mahdollisuuksiin sek\u00e4 disruptiiviseen muutokseen. Tutkimuksen perusteella voidaan todeta, ett\u00e4 kiinteist\u00f6palvelutoimialan digitalisaatio on k\u00e4ynniss\u00e4, mutta se on keskittynyt viel\u00e4 yritysten sis\u00e4isen tehokkuuden parantamiseen. Syyksi t\u00e4lle voidaan n\u00e4hd\u00e4 alan sis\u00e4isen kilpailutilanteen, joka ohjaa toimijoita parantamaan kustannustehokkuuttaan. Tutkimuksen perusteella asiakkaiden eli kiinteist\u00f6jen omistajien keskuudessa on kuitenkin havaittavissa kasvavaa kysynt\u00e4\u00e4 erilaisten digitaalisten ratkaisujen ja palvelujen kehitt\u00e4miselle. My\u00f6s viitteit\u00e4 toimialan digitaalisesta transformaatiosta oli n\u00e4ht\u00e4viss\u00e4. Ennakoivan huollon konseptia pidettiin haastatelluissa yrityksiss\u00e4 kiinnostavana teknologiana sek\u00e4 mahdollisena disruptiivisena muutoksena toimialalla. N\u00e4ht\u00e4v\u00e4ksi j\u00e4\u00e4 millaisia uudenlaisia liiketoimintamalleja ennakoivan huollon ymp\u00e4rille tullaan tulevaisuudessa kehitt\u00e4m\u00e4\u00e4n teknologian hy\u00f6dynt\u00e4misen yleistyess\u00e4 kiinteist\u00f6palvelujen toimialalla Suomessa.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Digitalization can be described as a phenomenon both on the societal and industry level. Digitalization affects the business of established companies while also enabling the formation of new kind of business. Recent studies bring evidence on how the construction and real estate industries are lagging behind in digitalizing their business. The objective of this research is to study digitalization from the viewpoint of companies providing facility services in the real estate industry. First a literature study on digitalization and digital transformation is conducted. As a result, a framework combining model for digital transformation, technology-organization-environment \u2013framework and secondary software business is established to be used in the empirical part of the research. The empirical part consists of a qualitative multiple case study. Five persons representing four companies providing facility services were interviewed. The interviews were analyzed by using content analysis. Results of the analysis were categorized to three main categories concerning the effects of digitalization on internal efficiency, external opportunities and disruptive change of the companies. Based on the research digitalization is ongoing in the facility services industry, however with a strong focus on improving internal efficiency. The industry\u2019s strong internal competition can be seen as a reason for the companies to focus on improving their cost efficiency. There however can be seen a growing demand coming from real estate owners for developing digital solutions and services. Evidence of digital transformation of the industry was also recognized. The concept of predictive maintenance was considered both as an interesting technology and also a potential way of bringing disruptive change to the industry by the interviewed companies. It is yet to be seen what kind of new business models will be built around predictive maintenance in the future as the technology will be taken more into use in the facility services industry in\nFinland.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2019-10-18T05:20:00Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2019-10-18T05:20:01Z (GMT). No. of bitstreams: 0\n Previous issue date: 2019", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "71", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "digitaalinen transformaatio", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "ennakoiva huolto", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Kiinteist\u00f6palvelujen digitalisaatio Suomessa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201910184511", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "digitalisaatio", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kiinteist\u00f6palvelut", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "yritykset", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "liiketoiminta", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "palvelut", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "toimialat", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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