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[{"key": "dc.contributor.advisor", "value": "Laine, Timo", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.advisor", "value": "Kettunen, Jaana", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Ikonen, Satu", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Paavola, Kaija", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2019-09-20T05:35:28Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2019-09-20T05:35:28Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2019", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/65576", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4m\u00e4n tutkielman tarkoituksena on selvitt\u00e4\u00e4, mink\u00e4laista osaamista verkko-ohjaus ohjaajilta edellytt\u00e4\u00e4 sek\u00e4 mit\u00e4 kehitett\u00e4v\u00e4\u00e4 ohjausosaamiseen liittyy. T\u00e4ss\u00e4 tutkimuksessa verkko-ohjauksen tarkastelu on rajattu koskemaan reaaliaikaisen chatin v\u00e4lityksell\u00e4 tapahtuvaa ohjausta. Ty\u00f6n tarkoituksena on lis\u00e4t\u00e4 tietoa ohjaajien verkko-ohjauksessa tarvittavasta osaamisesta. Aihe on ajankohtainen, koska enenev\u00e4ss\u00e4 m\u00e4\u00e4rin ohjausalan palveluita on siirretty verkkoon ja tutkittua verkko-ohjausosaamiseen liittyv\u00e4\u00e4 ajankohtaista tietoa on v\u00e4h\u00e4n. Tutkimuksen tavoitteena on tutkia 1. Mit\u00e4 osaamista chat - ohjaus ohjaajilta edellytt\u00e4\u00e4 ja 2. Miten chat -ohjausta voisi kehitt\u00e4\u00e4. \nTutkimus on laadullinen ja aineisto on analysoitu sis\u00e4ll\u00f6nanalyysilla. Tutkimuksen aineisto ker\u00e4ttiin haastattelemalla verkko-ohjausta tekevi\u00e4 ohjaajia. Kukin haastateltava k\u00e4ytti verkko-ohjauksessa ty\u00f6v\u00e4lineen\u00e4 chatia. Osa haastateltavista keskittyi ohjaus-, tieto- ja neuvontaty\u00f6h\u00f6n ja osa chatin v\u00e4lityksell\u00e4 tapahtuvaan emotionaalisen tuen ohjaukseen.\nKeskeisimm\u00e4t tulokset, joita haastateltavamme kokivat verkko-ohjauksessa vaadittavan, olivat verkko-ohjauksessa tarvittava ohjausosaaminen, joka jakaantui 1) kohtaamisen taitoihin, 2) ohjausprosessin hallintataitoihin ja 3) vuorovaikutustaitoihin.\nTutkimustuloksissa esiin nousseet chat-ohjauksessa vaadittavat taidot olivat yhtenev\u00e4isi\u00e4 aiempien tutkimustulosten kanssa. Chatin k\u00e4ytt\u00f6 ohjausty\u00f6kaluna koettiin toimivaksi verkko-ohjauksen ty\u00f6v\u00e4lineeksi, vaikka ohjaajat kokivat ammattitaitonsa kehitt\u00e4mistarpeiden liittyv\u00e4n ohjausalustan toimintojen monipuolisempaan hy\u00f6dynt\u00e4miseen. Tulokset osoittivat kehitt\u00e4mistarpeiden liittyv\u00e4n my\u00f6s vuorovaikutustaitoihin ja kriisity\u00f6n osaamiseen.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2019-09-20T05:35:28Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2019-09-20T05:35:28Z (GMT). No. of bitstreams: 0\n Previous issue date: 2019", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "55", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "chat-ohjausosaaminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "chat", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "verkkovuorovaikutus", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Chat-ohjaajien kokemuksia verkko-ohjausosaamisesta ja osaamisen kehitt\u00e4mistarpeista", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201909204224", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Kasvatustieteiden ja psykologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Education and Psychology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Kasvatustieteiden laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Education", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Kasvatustiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Education", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "102", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kehitt\u00e4minen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "verkkokirjoittaminen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "verkkojuttelu", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "ohjaus (neuvonta ja opastus)", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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