Mitigating technostress in new knowledge workers through perceived self-efficacy

Tämän pro gradu -tutkielman tarkoitus on tarkastella teknostressin ja minäpystyvyyden suhdetta uusissa tietotyöntekijöissä, sekä kuinka tämä suhde näyttäytyy uuden työpestin aloitusvaiheessa. Teknologian nopea leviäminen on aiheuttanut haittoja, joista yksi on teknostressi. Teknologian yhä suurempi...

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Main Author: Andreou, Spiros
Other Authors: Informaatioteknologian tiedekunta, Faculty of Information Technology, Informaatioteknologia, Information Technology, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2019
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/64947
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author Andreou, Spiros
author2 Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_facet Andreou, Spiros Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä Andreou, Spiros Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_sort Andreou, Spiros
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description Tämän pro gradu -tutkielman tarkoitus on tarkastella teknostressin ja minäpystyvyyden suhdetta uusissa tietotyöntekijöissä, sekä kuinka tämä suhde näyttäytyy uuden työpestin aloitusvaiheessa. Teknologian nopea leviäminen on aiheuttanut haittoja, joista yksi on teknostressi. Teknologian yhä suurempi implementoiminen moderneihin työpaikkoihin on tehnyt teknologiasta yhä tärkeämmän työkalun työntekijöille. Teknologian lisääminen työpaikoissa altistaa etenkin uudet tietotyöntekijät stressille ja paineelle oppia ja käyttää näitä teknologioita tehokkaasti. Uudet tietotyöntekijät saattavat joutua opettelemaan uusien teknologioiden käyttöä hyvinkin nopealla aikataululla. Aikaisempi tutkimus on osoittanut, että minäpystyvyys pystyy mahdollisesti ennustamaan yksilön kykyä käsitellä stressiä. Tästä syystä teknostressin ja minäpystyvyyden suhdetta uusissa tietotyöntekijöissä on mielenkiintoista tutkia. Tämä tutkimus tuo uutta ja arvokasta tietoa uuden tietotyöntekijän perehdyt-tämisestä teknologioihin. Tutkimus toteutettiin koostamalla kirjallisuuskatsaus, jonka pohjalta toteutettiin empiirinen kvalitatiivinen tutkimus puolistrukturoituja teemahaastatteluja käyttäen. Haastattelut toteutettiin työntekijöille, jotka työskentelevät Suomesta lähtöisin olevassa kansainvälisessä teknologiaorganisaatiossa, jolla on asiakkaita yli 40:ssä maassa. Organisaatio työskentelee terveyden ja hyvinvoinnin toimialalla. Tutkimusten tulosten mukaan minäpystyvyydellä ei ole itsestään selvä suhde teknostressin vähentämiseen uusissa tietotyöntekijöissä, mutta yleisesti ottaen korkeampi minäpystyvyys pystyy tehokkaasti vähentämään teknostressiä uusissa työntekijöissä. Tutkimus esittää uutta mallia uusien tietotyöntekijöiden perehdyttämiseen teknologioihin. The aim of this Master’s Thesis is to examine the relationship between technostress and perceived self-efficacy in new knowledge workers and how it is manifested in the beginning of the employment. Technostress is the darker outcome of the widespread of technology. Since the rapid advancement of technology and its implementation in today’s workplaces, technology has be-come a vital tool in everyday work. This increase of technology exposes new knowledge workers under a lot of stress and pressure to learn and use technologies effectively. New knowledge workers may have to learn technologies rapidly upon employment. Perceived self-efficacy has shown promising signs in estimating one’s ability cope with stress in prior research. Therefore, perceived self-efficacy provides a lucrative base to research further. This research will provide new and valuable information for new knowledge worker introduction to technology. The research was conducted by first forming a literature review. After this, an empirical qualitative research was conducted using semi-structured interviews. The interviews were conducted with employees working in an international technology organization based in Finland, working in the health and wellness industry with customers in more than 40 countries. According to study, perceived self-efficacy does not have a self-explanatory relationship with technostress in new knowledge workers, but generally higher levels of perceived self-efficacy can effectively mitigate technostress in new knowledge workers. The research proposes a new model for new knowledge worker introduction to technology.
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spellingShingle Andreou, Spiros Mitigating technostress in new knowledge workers through perceived self-efficacy technostress perceived self-efficacy new knowledge worker introduction Tietojärjestelmätiede Information Systems Science 601 perehdyttäminen stressi työntekijät teknologia familiarisation stress (biological phenomena) employees technology (information)
title Mitigating technostress in new knowledge workers through perceived self-efficacy
title_full Mitigating technostress in new knowledge workers through perceived self-efficacy
title_fullStr Mitigating technostress in new knowledge workers through perceived self-efficacy Mitigating technostress in new knowledge workers through perceived self-efficacy
title_full_unstemmed Mitigating technostress in new knowledge workers through perceived self-efficacy Mitigating technostress in new knowledge workers through perceived self-efficacy
title_short Mitigating technostress in new knowledge workers through perceived self-efficacy
title_sort mitigating technostress in new knowledge workers through perceived self efficacy
title_txtP Mitigating technostress in new knowledge workers through perceived self-efficacy
topic technostress perceived self-efficacy new knowledge worker introduction Tietojärjestelmätiede Information Systems Science 601 perehdyttäminen stressi työntekijät teknologia familiarisation stress (biological phenomena) employees technology (information)
topic_facet 601 Information Systems Science Tietojärjestelmätiede employees familiarisation introduction new knowledge worker perceived self-efficacy perehdyttäminen stress (biological phenomena) stressi technology (information) technostress teknologia työntekijät
url https://jyx.jyu.fi/handle/123456789/64947 http://www.urn.fi/URN:NBN:fi:jyu-201907023533
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