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[{"key": "dc.contributor.advisor", "value": "Kollanus, Sami", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Kivi, Mikaela", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2019-07-02T06:01:35Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2019-07-02T06:01:35Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2019", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/64942", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Automaatiolla on pyritty helpottamaan ihmisten ty\u00f6ntekoa jo viime vuosisadalta l\u00e4htien. Nykyp\u00e4iv\u00e4n\u00e4 ihmisen ja tietoj\u00e4rjestelmien vuorovaikutusta on korvattu, ja jopa kokonaan syrj\u00e4ytetty IT-automaatiolla. IT-automaation avulla on mahdollista vapauttaa ihmisten aikaa toistuvien manuaalisten teht\u00e4vien suorittamisesta tiedon jalostamisen suuntaan. Automaatioratkaisujen voidaan ajatella olevan varsinaisen IT-automaation esiaste: erikseen toteutettuja yksitt\u00e4isten teht\u00e4vien suorittamiseen tarkoitettuja automaatioratkaisuja. Vaikka automaation k\u00e4ytt\u00f6 on lis\u00e4\u00e4ntynyt jatkuvasti, niin silti IT-automaation tai automaatioratkaisujen k\u00e4ytt\u00f6\u00e4 tai k\u00e4ytt\u00f6\u00f6nottoon vaikuttavia tekij\u00f6it\u00e4 ei ole juuri tutkittu. T\u00e4m\u00e4n pro gradu -tutkielman tarkoitus on ymm\u00e4rt\u00e4\u00e4, mitk\u00e4 tekij\u00e4t voivat vaikuttaa automaatioratkaisujen k\u00e4ytt\u00f6\u00f6nottoon. Tutkielma on toteutettu laadullisena tapaustutkimuksena, ja tutkimuksen aineisto on ker\u00e4tty haastatteluin. Tutkielma on tehty toimeksiantona televiestint\u00e4alan yrityksen konesali- ja alustapalvelujen yksik\u00f6lle. IT-automaation ollessa viel\u00e4 varsin tutkimatonta aluetta, on tutkielman teoriapohja muodostettu koostamalla tietoa k\u00e4ytt\u00f6\u00f6nottoon vaikuttavista tekij\u00f6ist\u00e4 toiminnanohjausj\u00e4rjestelm\u00e4n ja yleisesti automaation suhteen. Kirjallisuuden perusteella tunnistettiin erityisesti organisaatioon ja ihmisiin liittyvien tekij\u00f6iden vaikuttavan eniten toiminnanohjausj\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6nottoon. Tutkimustulokset pitiv\u00e4t yht\u00e4 kirjallisuudesta todettujen tekij\u00f6iden kanssa. Automaatioratkaisujen k\u00e4ytt\u00f6\u00f6nottoon kriittisesti vaikuttavien tekij\u00f6iden todettiin olevan eniten organisaatioon ja ihmisiin liittyvi\u00e4. Lis\u00e4ksi tunnistettiin k\u00e4ytt\u00f6\u00f6nottoa edelt\u00e4vien suunnittelu-, toteutus- ja jalkautusvaiheiden merkitys. Organisatoriset tekij\u00e4t k\u00e4sitt\u00e4v\u00e4t muutosjohtamisen, viestinn\u00e4n, resursoinnin, sek\u00e4 liiketoiminnan mittarit. Tarpeeksi laajan resursoinnin varmistamisen, ja liiketoiminnan mittareiden uudistamisen automaatioratkaisujen k\u00e4ytt\u00f6\u00f6nottoa tukevaksi tunnistettiin olevan kokonaan uusia k\u00e4ytt\u00f6\u00f6nottoon vaikuttavia tekij\u00f6it\u00e4 kirjallisuudesta tunnistettujen lis\u00e4ksi. Tekniset tekij\u00e4t k\u00e4sitt\u00e4v\u00e4t kustomoinnin minimoinnin vakioinnilla, sek\u00e4 automaatioratkaisujen ja liiketoimintaprosessien yhteen sovittamisen. Vakioinnin havaittiin olevan automatisoinnin esiehto. Ihmisl\u00e4ht\u00f6iset tekij\u00e4t taasen k\u00e4sitt\u00e4v\u00e4t ihmisten osallistamisen, sek\u00e4 valmentamisen ja kouluttautumisen.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Automation has become one of the means to facilitate the manual work and to free up humans to concentrate on more exacting tasks. The interaction between human and computer has partially been substituted by IT automation. It has also been predicted that IT automation may supersede humans in the future. Automation solutions can be seen as the preliminary stage of IT automation: their purpose is to perform defined single tasks. Even though the use of IT automation and automation solutions has been constantly increasing, these concepts still haven\u2019t been researched abundantly. The objective of this Master\u2019s Thesis is to understand what factors may affect the implementation of automation solutions. This Thesis has been conducted as a qualitative case study in collaboration with a platform and hosting services unit of a Finnish telecommunications company. The lack of IT automation research resulted in the decision to exploit previous studies in the fields of Enterprise Resource Planning and automation implementation. A literature review was conducted and the empirical data was collected through semi-structured interviews. The results of this study tie in with the factors observed from the literature. Especially organizational and human factors seem to be the most critical when implementing automation solutions. Moreover, the importance of planning phase, execution phase and practical implementation phase were identified. Organizational factors include change management, communication, resources and Key Performance Indicators. Technical factors entail customization avoidance by standardizing and the consolidation of automation and business processes. Human factors include the involvement and training of the personnel. In addition to the factors identified from the previous studies, two new factors were observed: resources and Key Performance Indicators may affect the implementation of automation solutions. The results suggest that in order to ameliorate the implementation of automation solutions there needs to be adequate amount of resources available and Key Performance Indicators have to be reformed to engage the personnel to use automation solutions.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2019-07-02T06:01:35Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2019-07-02T06:01:35Z (GMT). No. of bitstreams: 0\n Previous issue date: 2019", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "79", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "IT-automaatio", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "automaatioratkaisut", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Automaatioratkaisujen k\u00e4ytt\u00f6\u00f6nottoon kriittisesti vaikuttavat tekij\u00e4t : tapaustutkimus konesali- ja alustapalvelujen yksik\u00f6ss\u00e4", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201907023526", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.collaborator", "value": "business", "language": "", "element": "contractresearch", "qualifier": "collaborator", "schema": "yvv"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "yvv.contractresearch.initiative", "value": "business", "language": "", "element": "contractresearch", "qualifier": "initiative", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "restrictedAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tapaustutkimus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "k\u00e4ytt\u00f6\u00f6notto", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "automaatio", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "muutosjohtaminen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "toiminnanohjausj\u00e4rjestelm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tietoj\u00e4rjestelm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "liiketoimintaprosessit", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "muutosvastarinta", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "The author has not given permission to make the work publicly available electronically. Therefore the material can be read only at the archival workstation at Jyv\u00e4skyl\u00e4 University Library (https://kirjasto.jyu.fi/en/workspaces/facilities).", "language": "en", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "Tekij\u00e4 ei ole antanut lupaa avoimeen julkaisuun, joten aineisto on luettavissa vain Jyv\u00e4skyl\u00e4n yliopiston kirjaston arkistoty\u00f6semalta. Ks. https://kirjasto.jyu.fi/fi/tyoskentelytilat/laitteet-ja-tilat..", "language": "fi", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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