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[{"key": "dc.contributor.advisor", "value": "Rautiainen, Antti", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Liikamaa, Hanna", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2019-04-02T11:58:02Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2019-04-02T11:58:02Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2019", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/63347", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4m\u00e4n tutkimuksen tarkoituksena oli selvitt\u00e4\u00e4 muutosjohtamisen haasteita toiminnanohjausj\u00e4rjestelm\u00e4n uudelleenk\u00e4ytt\u00f6\u00f6notossa, toisin sanoen toiminnanohjausj\u00e4rjestelm\u00e4n vaihdoksessa toiseen toiminnanohjausj\u00e4rjestelm\u00e4\u00e4n. Kyse ei ollut kuitenkaan pelk\u00e4st\u00e4 toiminnanohjausj\u00e4rjestelm\u00e4n vaihdoksesta toiseen, vaan projektin tavoitteena on isompi yritystoiminnan muutos. Lis\u00e4ksi tarkoitus oli selvitt\u00e4\u00e4, kuinka j\u00e4rjestelm\u00e4n loppuk\u00e4ytt\u00e4j\u00e4t kokevat muutoksen. Tutkimuksen tavoitteet saavutettiin haastattelemalla loppuk\u00e4ytt\u00e4ji\u00e4 esimerkiksi odotuksista ja ep\u00e4ilyksist\u00e4 uutta j\u00e4rjestelm\u00e4\u00e4 kohtaan, muutosjohtamisesta, viestinn\u00e4st\u00e4 ja muutosvastarinnasta. Kohdeorganisaationa t\u00e4ss\u00e4 tapaustutkimuksessa on iso suomalainen yritys, joka toimii globaalisti metalliteollisuudessa. Haastatteluaineisto koostui kuudesta puolistrukturoidusta haastattelusta, jotka analysoitiin laadullisesti k\u00e4ytt\u00e4en sis\u00e4ll\u00f6n analyysi\u00e4. \n\nT\u00e4ss\u00e4 tutkimuksessa merkitt\u00e4vimm\u00e4t muutosjohtamisen haasteet olivat liian tiukka aikataulu, projektiorganisaation koostumus, yhteisty\u00f6n puute projektiorganisaation ja yrityksen v\u00e4lill\u00e4, projektinhallinta, organisaatiokulttuuri, johdon sitoutumisen puute sek\u00e4 k\u00e4yt\u00e4nn\u00f6n haasteet liittyen uuteen toiminnanohjausj\u00e4rjestelm\u00e4\u00e4n. Loppuk\u00e4ytt\u00e4j\u00e4t kokivat muutoksen p\u00e4\u00e4osin positiiviseksi. He olivat melko tyytyv\u00e4isi\u00e4 nykyiseen toiminnanohjausj\u00e4rjestelm\u00e4\u00e4n, mutta tarve muutokseen tunnistettiin monista syist\u00e4. Muutosvastarinta t\u00e4ss\u00e4 tutkimuksessa oli alhainen, kuitenkin muutosvastarintaa aina jollain tasolla esiintyy. Loppuk\u00e4ytt\u00e4j\u00e4t olivat enemm\u00e4nkin uteliaita muutosta kohtaan ja halukkaita oppimaan ja kehittym\u00e4\u00e4n. \n\nToiminnanohjausj\u00e4rjestelmien k\u00e4ytt\u00f6\u00f6nottoon liittyvist\u00e4 aiheista on valtavasti tutkimusta. T\u00e4t\u00e4 tutkimusta voidaan kuitenkin pit\u00e4\u00e4 t\u00e4rke\u00e4n\u00e4, sill\u00e4 t\u00e4h\u00e4n projektiin valittu toiminnanohjausj\u00e4rjestelm\u00e4 on toistaiseksi harvinaisempi, josta ei juurikaan ole viel\u00e4 tutkimustietoa. Lis\u00e4ksi jokainen k\u00e4ytt\u00f6\u00f6nottotapaus on erilainen ja sis\u00e4lt\u00e4\u00e4 omat haasteensa. T\u00e4m\u00e4 toiminnanohjausj\u00e4rjestelm\u00e4projekti jatkuu globaalisti ja tarjoaa mielenkiintoisen pohjan erilaisille jatkotutkimusaiheille.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "The purpose of this study was to examine challenges of change management in the case of a re-implementation of an enterprise resource planning system (ERP), in other words, changing the ERP from one to another. However, this project should be considered not only changing the ERP from one to another, but also a project of business transformation. Moreover, the purpose was to examine how the end users feel about the ERP change. The objectives of this study were achieved by interviewing end users of the ERP system about expectations, doubts, change management, communication and change resistance, for instance. Case organization in this study is a large Finnish enterprise, acting globally in metal industry. The research data consisted of 6 semi-structured interviews and the data was analyzed qualitatively by using content analysis. \n\nIt was found that major challenges of change management in this case were too tight schedule, composition of the project organization, lack of cooperation between project organization and business, project management, organizational culture, lack of management commitment and practicalities regarding the new ERP system. The end users felt the change mainly positive. They were quite satisfied with the current ERP system but the need for changing the system was recognized for many reasons. Change resistance in this case was seen to be low; however, change resistance at some level always exists. End-users were more curious about the change and willing to learn and develop.\n \nERP implementations have been researched a lot. However, this study can be considered important as there was hardly any previous research available of the selected system. Moreover, every case is different and has its own challenges. This ERP project will continue globally and provides interesting topics for further research.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Miia Hakanen (mihakane@jyu.fi) on 2019-04-02T11:58:02Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2019-04-02T11:58:02Z (GMT). No. of bitstreams: 0\n Previous issue date: 2019", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "86", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "Change management", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "Enterprise resource planning system", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "change resistance", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Challenges of change management in ERP change process in company X", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201904022038", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4 University School of Business and Economics", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4n yliopiston kauppakorkeakoulu", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Taloustieteet", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Business and Economics", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Laskentatoimi", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": 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"dc.subject.yso", "value": "muutos", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "muutosvastarinta", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "toiminnanohjausj\u00e4rjestelm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "muutos", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "muutosjohtaminen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "muutosviestint\u00e4", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "communication", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "change", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "resistance to change", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "enterprise resource planning systems", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "change", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "change management (leadership)", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "change management communication", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "The author has not given permission to make the work publicly available electronically. Therefore the material can be read only at the archival workstation at Jyv\u00e4skyl\u00e4 University Library (https://kirjasto.jyu.fi/en/workspaces/facilities).", "language": "en", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "Tekij\u00e4 ei ole antanut lupaa avoimeen julkaisuun, joten aineisto on luettavissa vain Jyv\u00e4skyl\u00e4n yliopiston kirjaston arkistoty\u00f6semalta. Ks. https://kirjasto.jyu.fi/fi/tyoskentelytilat/laitteet-ja-tilat..", "language": "fi", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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