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[{"key": "dc.contributor.advisor", "value": "Luoma, Eetu", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Kokko, Kasperi", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2018-12-21T06:33:32Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2018-12-21T06:33:32Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2018", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/60776", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4ss\u00e4 tutkielmassa k\u00e4yd\u00e4\u00e4n l\u00e4pi suositteluj\u00e4rjestelmi\u00e4, sek\u00e4 miten ne vaikuttavat k\u00e4ytt\u00e4j\u00e4kokemukseen. Aihealue on rajattu suoratoistopalveluihin, mutta suositteluj\u00e4rjestelmi\u00e4 ja k\u00e4ytt\u00e4j\u00e4kokemusta k\u00e4sitell\u00e4\u00e4n my\u00f6s yleisell\u00e4 tasolla. Tutkielma antaa kokonaisvaltaisen kuvan suositteluj\u00e4rjestelmist\u00e4 ja k\u00e4ytt\u00e4j\u00e4kokemuksesta nykyp\u00e4iv\u00e4n\u00e4. Tutkielmassa aluksi m\u00e4\u00e4ritell\u00e4\u00e4n suositusj\u00e4rjestelm\u00e4t ja k\u00e4ytt\u00e4j\u00e4kokemus k\u00e4sittein\u00e4. M\u00e4\u00e4rittelyjen j\u00e4lkeen k\u00e4yd\u00e4\u00e4n l\u00e4pi, mit\u00e4 vaikutuksia suositteluj\u00e4rjestelmill\u00e4 on k\u00e4ytt\u00e4j\u00e4kokemukseen. Suositteluj\u00e4rjestelm\u00e4t ovat suoratoistopalveluille v\u00e4ltt\u00e4m\u00e4tt\u00f6mi\u00e4, sill\u00e4 niiden avulla helpotetaan palvelun k\u00e4ytt\u00f6\u00e4, sek\u00e4 autetaan k\u00e4ytt\u00e4j\u00e4\u00e4 palvelun luomassa informaatiotulvassa. Suositteluj\u00e4rjestelmill\u00e4 asiakas l\u00f6yt\u00e4\u00e4 h\u00e4nt\u00e4 kiinnostavan materiaalin palvelusta ilman, ett\u00e4 h\u00e4nen t\u00e4ytyy t\u00e4t\u00e4 itse l\u00e4hte\u00e4 etsim\u00e4\u00e4n. Toimiva suositteluj\u00e4rjestelm\u00e4 parantaa palvelun k\u00e4ytt\u00e4j\u00e4kokemusta, mik\u00e4 johtaa tyytyv\u00e4isiin asiakkaisiin ja potentiaalisiin uusiin asiakkaisiin. Yritysten v\u00e4lill\u00e4 on t\u00e4n\u00e4 p\u00e4iv\u00e4n\u00e4 todella kova kilpailu asiakkaista, joten on t\u00e4rke\u00e4\u00e4 luoda palveluita, jotka ovat miellytt\u00e4vi\u00e4 ja toimivia asiakkaan n\u00e4k\u00f6kulmasta. K\u00e4ytt\u00e4j\u00e4kokemus k\u00e4sitteen\u00e4 on hyvin kiistelty, mutta yleisesti se luonnehditaan dynaamiseksi ja ensisijaiseksi tunteeksi j\u00e4rjestelm\u00e4n k\u00e4yt\u00f6st\u00e4. Se kattaa kaikki tunteet ja reaktiot, mit\u00e4 ihminen tuntee k\u00e4ytt\u00e4ess\u00e4\u00e4n j\u00e4rjestelm\u00e4\u00e4 ja tuotetta. T\u00e4ss\u00e4 tutkimuksessa selvi\u00e4\u00e4, ett\u00e4 suositteluj\u00e4rjestelmill\u00e4 on vaikutusta k\u00e4ytt\u00e4j\u00e4kokemukseen suoratoistopalveluissa. Suositteluja on t\u00e4rke\u00e4\u00e4 l\u00e4hte\u00e4 tekem\u00e4\u00e4n k\u00e4ytt\u00e4j\u00e4l\u00e4ht\u00f6isesti, eli mahdollisimman yksil\u00f6llisesti jokaiselle k\u00e4ytt\u00e4j\u00e4lle. Suositukset, jotka eiv\u00e4t kohtaa asiakkaan mieltymyksi\u00e4, voivat luoda palvelulle negatiivisen k\u00e4ytt\u00e4j\u00e4kokemuksen. T\u00e4m\u00e4n johdosta palvelun t\u00e4ytyisi pysty\u00e4 tuottamaan k\u00e4ytt\u00e4j\u00e4n n\u00e4k\u00f6kulmasta sopivia suosituksia. Tutkielma suoritettiin kirjallisuuskatsauksena, johon valittiin aiheeseen ajankohtaiset ja eniten viitatut l\u00e4hteet.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2018-12-21T06:33:32Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2018-12-21T06:33:32Z (GMT). No. of bitstreams: 0\n Previous issue date: 2018", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "30", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "suoratoistopalvelu", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Suositteluj\u00e4rjestelmien vaikutukset k\u00e4ytt\u00e4j\u00e4kokemukseen suoratoistopalveluissa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "bachelor thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201812215302", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Bachelor's thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Kandidaatinty\u00f6", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_7a1f", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "restrictedAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "bachelorThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "suositteluj\u00e4rjestelm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "k\u00e4ytt\u00e4j\u00e4kokemus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "k\u00e4ytett\u00e4vyys", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "The author has not given permission to make the work publicly available electronically. Therefore the material can be read only at the archival workstation at Jyv\u00e4skyl\u00e4 University Library (https://kirjasto.jyu.fi/en/workspaces/facilities).", "language": "en", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "Tekij\u00e4 ei ole antanut lupaa avoimeen julkaisuun, joten aineisto on luettavissa vain Jyv\u00e4skyl\u00e4n yliopiston kirjaston arkistoty\u00f6semalta. Ks. https://kirjasto.jyu.fi/fi/tyoskentelytilat/laitteet-ja-tilat..", "language": "fi", "element": "rights", "qualifier": "accessrights", "schema": "dc"}]
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