Stakeholder and quality management in regional sports tourism (RST) networks

Sport tourism as a field has undergone various changes during the last decades. More and more organizations (for-profit, not-for-profit, public) have entered this market and research suggests that this development will continue over the next years. This study was designed to find out how sport tour...

Full description

Bibliographic Details
Main Author: Vejchoda, Philipp
Other Authors: Liikuntatieteellinen tiedekunta, Faculty of Sport and Health Sciences, Liikunta- ja terveystieteet, Sport and Health Sciences, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2018
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/60702
_version_ 1826225779664486400
author Vejchoda, Philipp
author2 Liikuntatieteellinen tiedekunta Faculty of Sport and Health Sciences Liikunta- ja terveystieteet Sport and Health Sciences Jyväskylän yliopisto University of Jyväskylä
author_facet Vejchoda, Philipp Liikuntatieteellinen tiedekunta Faculty of Sport and Health Sciences Liikunta- ja terveystieteet Sport and Health Sciences Jyväskylän yliopisto University of Jyväskylä Vejchoda, Philipp Liikuntatieteellinen tiedekunta Faculty of Sport and Health Sciences Liikunta- ja terveystieteet Sport and Health Sciences Jyväskylän yliopisto University of Jyväskylä
author_sort Vejchoda, Philipp
datasource_str_mv jyx
description Sport tourism as a field has undergone various changes during the last decades. More and more organizations (for-profit, not-for-profit, public) have entered this market and research suggests that this development will continue over the next years. This study was designed to find out how sport tourism field functions in terms of cooperation among different actors involved in it especially under the viewpoint that many actors/stakeholders have highly divergent needs and targets. As these so-called Regional Sports Tourism (RST) networks are a relatively new field in regard of academic research there has not been a high amount of academic literature and thus this study aimed to take the field a step further. The main objective of this study was to find out how stakeholder and quality management is practiced within an RST network, the corresponding extensiveness of such network and the divergent needs of stakeholders. This was done through a case study setup with the main reference being Salzburger Land Fußball Camps (SLFC) – a sport business company in Austria which is organising training camps for professional football teams. The data was collected through expert interviews with the CEO of the above-mentioned company and subsequently the most important stakeholders who were identified through expert interview. The expert interview was conducted as a personal open in-depth interview whereas the stakeholder interviews were done through email interview during the year 2018. In total four stakeholder interviews were conducted and analysed by using content analysis. Furthermore, the author of this study was part of the organization and thus, ethnographic methods were also used for data analysis. The results show that - as already existing literature reveals - RST networks are highly extensive in terms of number of stakeholders and their relationships to each other. Furthermore, they revealed that this field is enormously heterogenic. This means that highly divergent needs exist within the field, which need to be considered in relationship creation. This can be done by using “soft” traits which are one of the most important factors for a successful cooperation. Trust, experience in the field, problem-solving skills and others are a key to create a long-lasting relationship between the coordinating organization and their stakeholders and thus, need to be taken into consideration when entering relationships with stakeholders.
first_indexed 2019-09-20T09:14:05Z
format Pro gradu
free_online_boolean 1
fullrecord [{"key": "dc.contributor.author", "value": "Vejchoda, Philipp", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2018-12-19T13:16:06Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2018-12-19T13:16:06Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2018", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/60702", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Sport tourism as a field has undergone various changes during the last decades. More and more organizations (for-profit, not-for-profit, public) have entered this market and research suggests that this development will continue over the next years.\n\nThis study was designed to find out how sport tourism field functions in terms of cooperation among different actors involved in it especially under the viewpoint that many actors/stakeholders have highly divergent needs and targets. As these so-called Regional Sports Tourism (RST) networks are a relatively new field in regard of academic research there has not been a high amount of academic literature and thus this study aimed to take the field a step further.\n\nThe main objective of this study was to find out how stakeholder and quality management is practiced within an RST network, the corresponding extensiveness of such network and the divergent needs of stakeholders. This was done through a case study setup with the main reference being Salzburger Land Fu\u00dfball Camps (SLFC) \u2013 a sport business company in Austria which is organising training camps for professional football teams.\n\nThe data was collected through expert interviews with the CEO of the above-mentioned company and subsequently the most important stakeholders who were identified through expert interview. The expert interview was conducted as a personal open in-depth interview whereas the stakeholder interviews were done through email interview during the year 2018. In total four stakeholder interviews were conducted and analysed by using content analysis. Furthermore, the author of this study was part of the organization and thus, ethnographic methods were also used for data analysis.\n\nThe results show that - as already existing literature reveals - RST networks are highly extensive in terms of number of stakeholders and their relationships to each other. Furthermore, they revealed that this field is enormously heterogenic. This means that highly divergent needs exist within the field, which need to be considered in relationship creation. This can be done by using \u201csoft\u201d traits which are one of the most important factors for a successful cooperation. Trust, experience in the field, problem-solving skills and others are a key to create a long-lasting relationship between the coordinating organization and their stakeholders and thus, need to be taken into consideration when entering relationships with stakeholders.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2018-12-19T13:16:06Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2018-12-19T13:16:06Z (GMT). No. of bitstreams: 0\n Previous issue date: 2018", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "92", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "RST networks", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "stakeholder management", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Stakeholder and quality management in regional sports tourism (RST) networks", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201812195240", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Liikuntatieteellinen tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Sport and Health Sciences", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Liikunta- ja terveystieteet", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Sport and Health Sciences", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Liikunnan yhteiskuntatieteet", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Social Sciences of Sport", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "5032", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "verkostotalous", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "matkailu", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "urheilu", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "jalkapallo", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "sidosryhm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "network economy", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tourism", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "sports", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "football", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "stakeholder groups", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
id jyx.123456789_60702
language eng
last_indexed 2025-02-18T10:55:25Z
main_date 2018-01-01T00:00:00Z
main_date_str 2018
online_boolean 1
online_urls_str_mv {"url":"https:\/\/jyx.jyu.fi\/bitstreams\/bf20d955-1309-4ddc-94e6-9f15d962d808\/download","text":"URN:NBN:fi:jyu-201812195240.pdf","source":"jyx","mediaType":"application\/pdf"}
publishDate 2018
record_format qdc
source_str_mv jyx
spellingShingle Vejchoda, Philipp Stakeholder and quality management in regional sports tourism (RST) networks RST networks stakeholder management Liikunnan yhteiskuntatieteet Social Sciences of Sport 5032 verkostotalous matkailu urheilu jalkapallo sidosryhmät network economy tourism sports football stakeholder groups
title Stakeholder and quality management in regional sports tourism (RST) networks
title_full Stakeholder and quality management in regional sports tourism (RST) networks
title_fullStr Stakeholder and quality management in regional sports tourism (RST) networks Stakeholder and quality management in regional sports tourism (RST) networks
title_full_unstemmed Stakeholder and quality management in regional sports tourism (RST) networks Stakeholder and quality management in regional sports tourism (RST) networks
title_short Stakeholder and quality management in regional sports tourism (RST) networks
title_sort stakeholder and quality management in regional sports tourism rst networks
title_txtP Stakeholder and quality management in regional sports tourism (RST) networks
topic RST networks stakeholder management Liikunnan yhteiskuntatieteet Social Sciences of Sport 5032 verkostotalous matkailu urheilu jalkapallo sidosryhmät network economy tourism sports football stakeholder groups
topic_facet 5032 Liikunnan yhteiskuntatieteet RST networks Social Sciences of Sport football jalkapallo matkailu network economy sidosryhmät sports stakeholder groups stakeholder management tourism urheilu verkostotalous
url https://jyx.jyu.fi/handle/123456789/60702 http://www.urn.fi/URN:NBN:fi:jyu-201812195240
work_keys_str_mv AT vejchodaphilipp stakeholderandqualitymanagementinregionalsportstourismrstnetworks