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[{"key": "dc.contributor.advisor", "value": "Rousi, Rebekah", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Sainio, Jonna", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2018-11-30T07:04:17Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2018-11-30T07:04:17Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2018", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/60396", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Pakettiohjelmistoista on tullut yleinen tapa ulkoistaa yritysten IT-toimintoja. Pilvipalvelut ja kasvanut alakohtaisten ohjelmistojen valikoima ovat tehneet pakettiohjelmistoista houkuttelevan vaihtoehdon mittatilausohjelmistoille. Pakettiohjelmistot n\u00e4hd\u00e4\u00e4n v\u00e4yl\u00e4n\u00e4 nopeampaan k\u00e4ytt\u00f6\u00f6nottoon sek\u00e4 pienempiin kuluihin ja riskeihin, mutta joskus pakettiohjelmistojen valinta ja k\u00e4ytt\u00f6\u00f6notto voi olla yht\u00e4 hankalaa kuin halutun ohjelmiston kehitt\u00e4minenkin. Mittatilausohjelmistoja k\u00e4sittelev\u00e4ss\u00e4 kirjallisuudessa loppuk\u00e4ytt\u00e4jien osallistamisen esitet\u00e4\u00e4n johtavan t\u00e4sm\u00e4llisempiin vaatimuksiin sek\u00e4 kasvaneeseen k\u00e4ytt\u00e4j\u00e4tyytyv\u00e4isyyteen ja siten ohjelmistojen menestykseen. Osallistaminen n\u00e4hd\u00e4\u00e4n t\u00e4rke\u00e4ksi my\u00f6s pakettiohjelmistoja hankkivissa yrityksiss\u00e4, mutta k\u00e4yt\u00e4nn\u00f6n osallistamistoimet ovat usein j\u00e4\u00e4neet v\u00e4h\u00e4isiksi. Kaikkiaan pakettiohjelmistoja k\u00e4sittelev\u00e4 tutkimus j\u00e4tt\u00e4\u00e4 useat osallistamistavat ja osallistamiseen liittyv\u00e4t tunteet jokseenkin huomiotta. Tutkielmassa pyrit\u00e4\u00e4n t\u00e4ytt\u00e4m\u00e4\u00e4n t\u00e4m\u00e4 tutkimusaukko tarkastelemalla loppuk\u00e4ytt\u00e4jien osallistamista valintaprosessin aikana ja loppuk\u00e4ytt\u00e4jien tunteita sek\u00e4 asenteita prosessia ja valittua ohjelmistoa kohtaan. Tutkimus toteutettiin laadullisesti haastattelmalla seitsem\u00e4\u00e4 ty\u00f6paikallaan pakettiohjelmiston valintaprosessiin osallistunutta loppuk\u00e4ytt\u00e4j\u00e4\u00e4. Tulokset osoittavat, ett\u00e4 prosessit voidaan karkeasti jakaa kahtia niihin, joissa loppuk\u00e4ytt\u00e4j\u00e4t tekiv\u00e4t aloitteen sek\u00e4 k\u00e4yt\u00e4nn\u00f6ss\u00e4 johtivat prosessia sek\u00e4 niihin, joissa johto s\u00e4\u00e4teli prosessia. Osallistumisen taso vaihteli aina ep\u00e4muodollisesta mielipiteen ilmaisusta projektin t\u00e4ydelliseen kontrollointiin. Loppuk\u00e4ytt\u00e4j\u00e4t olivat tyytyv\u00e4isi\u00e4, jopa kiitollisia, mahdollisuudesta osallistua valintaan. Lis\u00e4ksi he olivat melko tyytyv\u00e4isi\u00e4 valittuihin ohjelmistoihin. Tutkimuksen p\u00e4\u00e4havainto on, ett\u00e4 prosessiin osallistuneet k\u00e4ytt\u00e4j\u00e4t olivat osallistumisen tasosta riippumatta tyytyv\u00e4isi\u00e4 vaikutusmahdollisuuksiinsa sek\u00e4 valittuihin ohjelmistoihin. T\u00e4m\u00e4 tutkielma kannustaakin osallistamaan k\u00e4ytt\u00e4ji\u00e4 valinnassa edes jossain m\u00e4\u00e4rin, sill\u00e4 jo v\u00e4h\u00e4inen osallistuminen voi johtaa positiivisiin tunteisiin.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Packaged software has become a popular way to outsource companies' IT-functions. Cloud computing and the increased selection of sophisticated, industry-specific software have made packaged software an attractive alternative to custom development. Packaged software is seen as a way for faster implementation, decreased expenses and fewer risks, but the selection and implementation of packaged software can sometimes be just as complicated as developing the desired software from scratch. Research on custom development proposes user participation as a way to develop more precise requirements and increase user satisfaction and involvement, which contributes to the success of the implemented system. User participation is also perceived as important in the companies that purchase packaged software, yet in practice the user involvement efforts have often been scarce. All in all, the research on packaged soft-ware has somewhat ignored various means of user participation and the feelings related to it. This thesis aims to fill this research gap by investigating user participation in the different phases of packaged software selection processes and the end users\u2019 feelings towards the process and selected software. The study was conducted by using qualitative methods. Seven end users who had participated in the selection process in their respective organizations were interviewed. The results show that the processes can be roughly divided into those that were initiated and led by end users and those that were controlled by management. The degree of user participation varies greatly from participating in an informal discussion of opinions to complete control of the process. All of the interviewed end users were pleased, some even grateful, to have been able to participate in the selection. They were also quite satisfied with the selected software. The key finding of the study is that the users who had a relatively small role in the process and the users who practically led the process both were satisfied with their chance to influence as well as the selected software. Thus, this study encourages the involvement of end users at least to a smaller extent since even lower degrees of participation can lead to positive feelings.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2018-11-30T07:04:17Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2018-11-30T07:04:17Z (GMT). No. of bitstreams: 0\n Previous issue date: 2018", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "64", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "pakettiohjelmistot", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "valintaprosessi", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Loppuk\u00e4ytt\u00e4jien osallistaminen pakettiohjelmistojen valinnassa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201811304946", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietojenk\u00e4sittelytiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Computer Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "ohjelmistopaketit", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "loppuk\u00e4ytt\u00e4j\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "osallistaminen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "ohjelmistot", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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