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customer experience
experiences (knowledge)
customers
customer orientation
mapping
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http://www.yso.fi/onto/yso/p24882
http://www.yso.fi/onto/yso/p3209
http://www.yso.fi/onto/yso/p3294
http://www.yso.fi/onto/yso/p7613
http://www.yso.fi/onto/yso/p2522
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author |
Nolvi, Marianna
|
author2 |
Kauppakorkeakoulu
School of Business and Economics
Taloustieteet
Business and Economics
Jyväskylän yliopisto
University of Jyväskylä
Markkinointi
Marketing
20423
|
author_facet |
Nolvi, Marianna
Kauppakorkeakoulu
School of Business and Economics
Taloustieteet
Business and Economics
Jyväskylän yliopisto
University of Jyväskylä
Markkinointi
Marketing
20423
Nolvi, Marianna
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Nolvi, Marianna
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Jyväskylän yliopisto
JYX-julkaisuarkisto
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Taloustieteet
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Nolvi, Marianna
Mapping the customer journey through experiences : a Finnish case company study
customer journey
journey mapping
customer persona
palvelumuotoilu
asiakaskokemus
asiakassuhde
service design
customer experience
customer relationship
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Markkinointi
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title |
Mapping the customer journey through experiences : a Finnish case company study
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title_full |
Mapping the customer journey through experiences : a Finnish case company study
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title_fullStr |
Mapping the customer journey through experiences : a Finnish case company study
Mapping the customer journey through experiences : a Finnish case company study
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title_full_unstemmed |
Mapping the customer journey through experiences : a Finnish case company study
Mapping the customer journey through experiences : a Finnish case company study
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title_short |
Mapping the customer journey through experiences
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title_sort |
mapping the customer journey through experiences a finnish case company study
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title_sub |
a Finnish case company study
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title_txtP |
Mapping the customer journey through experiences : a Finnish case company study
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customer journey
journey mapping
customer persona
palvelumuotoilu
asiakaskokemus
asiakassuhde
service design
customer experience
customer relationship
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topic_facet |
asiakaskokemus
asiakassuhde
customer experience
customer journey
customer persona
customer relationship
journey mapping
palvelumuotoilu
service design
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https://jyx.jyu.fi/handle/123456789/60244
http://www.urn.fi/URN:NBN:fi:jyu-201811214795
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