Towards more professional management of non-profit sport clubs case study on challenges and solutions in figure skating

Johtamisen laadun merkitys kasvaa yleishyödyllisissä urheiluseuroissa managerialismin vahvistuessa ja kokopäiväisten työntekijöiden lukumäärän noustessa. Noin 12%:ssa suomalaisista urheiluseuroista on kokopäiväinen työntekijä. Hallinnolliset työntekijät, kuten toiminnanjohtajat, työskentelevät us...

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Main Author: Sunnari, Eeva
Other Authors: Liikuntatieteellinen tiedekunta, Faculty of Sport and Health Sciences, Liikunta- ja terveystieteet, Sport and Health Sciences, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2009
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/60229
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author Sunnari, Eeva
author2 Liikuntatieteellinen tiedekunta Faculty of Sport and Health Sciences Liikunta- ja terveystieteet Sport and Health Sciences Jyväskylän yliopisto University of Jyväskylä
author_facet Sunnari, Eeva Liikuntatieteellinen tiedekunta Faculty of Sport and Health Sciences Liikunta- ja terveystieteet Sport and Health Sciences Jyväskylän yliopisto University of Jyväskylä Sunnari, Eeva Liikuntatieteellinen tiedekunta Faculty of Sport and Health Sciences Liikunta- ja terveystieteet Sport and Health Sciences Jyväskylän yliopisto University of Jyväskylä
author_sort Sunnari, Eeva
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description Johtamisen laadun merkitys kasvaa yleishyödyllisissä urheiluseuroissa managerialismin vahvistuessa ja kokopäiväisten työntekijöiden lukumäärän noustessa. Noin 12%:ssa suomalaisista urheiluseuroista on kokopäiväinen työntekijä. Hallinnolliset työntekijät, kuten toiminnanjohtajat, työskentelevät useimmiten vielä yksin. Tämän kvalitatiivisen tapaustutkimuksen tavoitteena oli selvittää, miten voidaan parantaa seurajohtamisen laatua, selkeyttää seuratoimintaa ja toiminnanjohtajan työtä sekä luoda niille jatkuvuutta. Tutkimuksessa tarkastellaan yleishyödyllisen taitoluisteluseuran johtamisen haasteita ja esitetään niihin mahdollisia ratkaisuja. Selvityksen aineistoina ovat aiemmat tutkimukset, seuran arkistomateriaalit sekä 11 kvalitatiivista puolistrukturoitua haastattelua, joissa on kerätty tietoja Helsingin taitoluisteluklubin (HTK) hallitukselta, nykyisiltä ja entisiltä työntekijöiltä sekä muiden suomalaisten taitoluisteluseurojen toiminnanjohtajilta. Haastatteluaineistoa tarkasteltiin lähilukumenetelmän (seuran arkistomateriaalit ja hallituksen pöytäkirjat) sekä laadullisen viitekehysanalyysin (haastattelut) avulla. Analysoinnin jäsentämiseksi luotiin viitekehys aiempien tutkimusten (kvalitatiivinen managerialismi, johtamisen auditointi, hallintotapasuositukset, laatujohtaminen) pohjalta. Tulokset vahvistivat seuran hallinnon kriittisen massan olevan äärirajoillaan. Yhteiskunnallisten muutosten takia lyhyemmässä ajassa on tehtävä enemmän. Vapaaehtoisten motiivit ja sitoutuminen näyttävät muuttuneen yhteisen hyvän edistämisestä yksilön etujen ajamiseen, ja seurajäsenet aktiivisine vanhempineen muistuttavat laatutietoisia kuluttajia. Vapaaehtoistyön määrän ja tarpeen kasvaessa tiettyjä toimintoja on ammattimaistettava ja vapaaehtoistyötä vahvistettava. Toimintakulttuuri vaikeutuu, koska mukana olevilla on ristiriitaisia odotuksia, henkilöresurssit ovat aiempaa moninaisempia ja esimiehet toimivat vapaaehtoispohjalta. Lisäksi tähän vaikuttaa taitoluistelun erityislaatu lajina, jossa taide ja urheilu yhdistyvät. Johtamisen parhaita käytäntöjä tulisi kehittää seuran johtamisen laadun parantamiseksi ottamalla käyttöön menetelmiä, joissa hyödynnetään erilaisten laatutoimenpiteiden ominaisuuksien synteesiä. Koska ammattimainen johtaminen ei vielä ole toteuttamiskelpoinen vaihtoehto kolmannen sektorin urheiluseuroissa, realistisin ratkaisu HTK:lle sekä muille samojen haasteiden parissa painiville organisaatioille lienee vähittäinen siirtyminen kohti ammattimaisempia toimintoja keskittyen samalla vapaaehtoisten innostamiseen. The quality of management is becoming increasingly important for non-profit sport clubs, as the trend of managerialism strengthens and the number of full-time employees grows. In Finland, 12% of non-profit sports clubs have a full-time employee. Those in administrative positions, such as Directors of Operations, often still work alone. This qualitative case study focuses on how the quality of a club’s management could be improved in order to introduce sustainability and clarity to the activities and a rationale for the Director’s position. The challenges found in the management of a non-profit sport club in figure skating are examined and possible solutions for them proposed. The investigation is based on previous research in the field, on club archive materials and on 11 qualitative semi-structured interviews of the Board members and current and previous employees of the Helsinki Figure Skating Club (HFSC), and other Directors of Operations in Finnish figure skating clubs. The data was examined by means of close reading (the Club’s archives and Board meeting minutes) and qualitative framework analysis (the interviews). On the basis of previous studies (qualitative managerialism, management audit, governance guidelines, quality management), a framework was outlined to provide structure for the analysis. The results confirm that the critical mass of the Club’s administration has reached its limits. Because of societal changes, more has to be done in less time. The motives and commitment of volunteers seem to have transformed from common benefits into more individualistic interests, and club members and their active parents bear a resemblance to quality-conscious consumers. These changes give rise to the need to professionalize certain functions and the necessity to strengthen volunteering, the rate of and demand for which are increasing. Challenges for operations are also brought about by conflicting expectations, the diversity of human resources, the voluntary superiors, and the specialty of figure skating as a discipline combining art and sport, which contribute to a more complex operational culture. Managerial best practices must be developed to reduce gaps in the Club’s management. Methods based on a synthesis of features of quality measures will contribute to better managerial operations. Fully professional management is not yet a feasible option for non-profit sport clubs. Therefore, moving gradually towards more professional measures, while also inspiring volunteers, is likely to be the most realistic solution applicable to the HFSC and other similar organizations facing comparable challenges.
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Noin 12%:ssa \nsuomalaisista urheiluseuroista on kokop\u00e4iv\u00e4inen ty\u00f6ntekij\u00e4. Hallinnolliset ty\u00f6ntekij\u00e4t, \nkuten toiminnanjohtajat, ty\u00f6skentelev\u00e4t useimmiten viel\u00e4 yksin. \n\n \n\nT\u00e4m\u00e4n kvalitatiivisen tapaustutkimuksen tavoitteena oli selvitt\u00e4\u00e4, miten voidaan \nparantaa seurajohtamisen laatua, selkeytt\u00e4\u00e4 seuratoimintaa ja toiminnanjohtajan ty\u00f6t\u00e4 \nsek\u00e4 luoda niille jatkuvuutta. Tutkimuksessa tarkastellaan yleishy\u00f6dyllisen \ntaitoluisteluseuran johtamisen haasteita ja esitet\u00e4\u00e4n niihin mahdollisia ratkaisuja. \nSelvityksen aineistoina ovat aiemmat tutkimukset, seuran arkistomateriaalit sek\u00e4 11 \nkvalitatiivista puolistrukturoitua haastattelua, joissa on ker\u00e4tty tietoja Helsingin \ntaitoluisteluklubin (HTK) hallitukselta, nykyisilt\u00e4 ja entisilt\u00e4 ty\u00f6ntekij\u00f6ilt\u00e4 sek\u00e4 muiden \nsuomalaisten taitoluisteluseurojen toiminnanjohtajilta. Haastatteluaineistoa tarkasteltiin \nl\u00e4hilukumenetelm\u00e4n (seuran arkistomateriaalit ja hallituksen p\u00f6yt\u00e4kirjat) sek\u00e4 \nlaadullisen viitekehysanalyysin (haastattelut) avulla. Analysoinnin j\u00e4sent\u00e4miseksi \nluotiin viitekehys aiempien tutkimusten (kvalitatiivinen managerialismi, johtamisen \nauditointi, hallintotapasuositukset, laatujohtaminen) pohjalta. \n\n \n\nTulokset vahvistivat seuran hallinnon kriittisen massan olevan \u00e4\u00e4rirajoillaan. \nYhteiskunnallisten muutosten takia lyhyemm\u00e4ss\u00e4 ajassa on teht\u00e4v\u00e4 enemm\u00e4n. \nVapaaehtoisten motiivit ja sitoutuminen n\u00e4ytt\u00e4v\u00e4t muuttuneen yhteisen hyv\u00e4n \nedist\u00e4misest\u00e4 yksil\u00f6n etujen ajamiseen, ja seuraj\u00e4senet aktiivisine vanhempineen \nmuistuttavat laatutietoisia kuluttajia. 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Those in \nadministrative positions, such as Directors of Operations, often still work alone. \n\n \n\nThis qualitative case study focuses on how the quality of a club\u2019s management could be \nimproved in order to introduce sustainability and clarity to the activities and a rationale \nfor the Director\u2019s position. The challenges found in the management of a non-profit \nsport club in figure skating are examined and possible solutions for them proposed. The \ninvestigation is based on previous research in the field, on club archive materials and on \n11 qualitative semi-structured interviews of the Board members and current and \nprevious employees of the Helsinki Figure Skating Club (HFSC), and other Directors of \nOperations in Finnish figure skating clubs. The data was examined by means of close \nreading (the Club\u2019s archives and Board meeting minutes) and qualitative framework \nanalysis (the interviews). 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spellingShingle Sunnari, Eeva Towards more professional management of non-profit sport clubs : case study on challenges and solutions in figure skating Liikunnan yhteiskuntatieteet Social Sciences of Sport 5032 vapaaehtoistyö managerialismi laatujohtaminen urheiluseurat volunteer work managerialism quality management (leadership) sports clubs
title Towards more professional management of non-profit sport clubs : case study on challenges and solutions in figure skating
title_full Towards more professional management of non-profit sport clubs : case study on challenges and solutions in figure skating
title_fullStr Towards more professional management of non-profit sport clubs : case study on challenges and solutions in figure skating Towards more professional management of non-profit sport clubs : case study on challenges and solutions in figure skating
title_full_unstemmed Towards more professional management of non-profit sport clubs : case study on challenges and solutions in figure skating Towards more professional management of non-profit sport clubs : case study on challenges and solutions in figure skating
title_short Towards more professional management of non-profit sport clubs
title_sort towards more professional management of non profit sport clubs case study on challenges and solutions in figure skating
title_sub case study on challenges and solutions in figure skating
title_txtP Towards more professional management of non-profit sport clubs : case study on challenges and solutions in figure skating
topic Liikunnan yhteiskuntatieteet Social Sciences of Sport 5032 vapaaehtoistyö managerialismi laatujohtaminen urheiluseurat volunteer work managerialism quality management (leadership) sports clubs
topic_facet 5032 Liikunnan yhteiskuntatieteet Social Sciences of Sport laatujohtaminen managerialism managerialismi quality management (leadership) sports clubs urheiluseurat vapaaehtoistyö volunteer work
url https://jyx.jyu.fi/handle/123456789/60229 http://www.urn.fi/URN:NBN:fi:jyu-201811194764
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